What does issue closed level 1 mean for unemployment NYS Department of Labor claim?
I've been checking my unemployment claim status on my.ny.gov and it now shows 'issue closed level 1' but I have no idea what this means. My weekly claim certification was pending for two weeks and now I see this status. Is this good or bad? Does it mean my claim is approved or denied? I can't find any clear explanation of what level 1 means specifically. Has anyone else seen this status before?
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Cameron Black
Issue closed level 1 typically means the initial review of your claim issue has been completed and resolved in your favor at the first adjudication level. This is generally good news - it means whatever was flagging your claim has been cleared without needing to escalate to higher review levels. You should see your payment status update within the next few business days.
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Victoria Jones
AuthorThank you! That's a relief. I was worried it meant something was wrong with my claim.
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Jessica Nguyen
Yeah I had that same status last month when they were reviewing my separation reason. Took about 3 days after seeing 'issue closed level 1' before my weekly claims got released for payment. The level 1 part just means it didn't need to go to a higher level adjudicator for review.
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Isaiah Thompson
How long was your claim stuck in adjudication before it got to the closed level 1 status? Mine's been pending for almost 3 weeks now.
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Ruby Garcia
If you're still having trouble getting through to NYS Department of Labor to confirm what this means for your specific situation, I had success using Claimyr to get connected to an actual agent. They have this system that handles the calling and waiting for you - check out claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call yourself and getting disconnected.
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Alexander Evans
That actually sounds helpful. I've been trying to call for days about my own claim issues and keep getting hung up on.
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Evelyn Martinez
issue closed level 1 is def good news! means ur claim passed the first review and they didnt find any problems that needed more investigation
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Benjamin Carter
I remember seeing this status and panicking because 'closed' sounded bad to me lol. But yeah it's actually the opposite - it means the issue that was holding up your claim is now closed/resolved. The level system just indicates how complex the review was.
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Victoria Jones
AuthorSame here! I thought closed meant they closed my whole claim. The wording is really confusing.
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Freya Christensen
I had the same exact status show up about two months ago and was just as confused! "Issue closed level 1" basically means whatever flag or issue was preventing your claim from processing has been reviewed and resolved at the first level of adjudication. In my case, it was related to them verifying my work history. Once I saw that status, my pending weekly certifications were released for payment within about 4-5 business days. The "level 1" part just indicates it didn't require escalation to more senior adjudicators - so it's actually a pretty straightforward resolution. You should be all set!
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