New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just file online ASAP. Don't beat yourself up about it, lots of people make the same mistake thinking they'll find work fast. At least you can still get benefits going forward.

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Don't feel too bad about waiting - it shows you were trying to be responsible and find work on your own first. While you can't get those 6 weeks back, you can still file now and start receiving benefits going forward. The online application is pretty straightforward, just make sure you have your employer information and dates ready. And definitely start filing weekly claims as soon as your initial application is processed. Better late than never!

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This is really good advice. I was in a similar boat a few years ago and felt terrible about "losing" those weeks, but honestly getting any benefits is better than none. Maya, once you get your claim going, make sure to keep detailed records of your job search activities too - they'll ask about that in your weekly certifications. And don't skip any weeks of filing even if you think you might have earned too much from odd jobs or anything, it's better to report it and let them decide.

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I'm going through something similar right now - 6 weeks waiting with an "approved" status but no payments. What finally helped me make progress was filing a complaint with the NYS Department of Labor's Office of Special Investigations (not just regular customer service). You can find the complaint form on their website under "Report Fraud or Abuse." Even though it's not fraud, they seem to take these complaints more seriously and actually follow up. I got a callback within 3 days and they're now "expediting" my case. Also document everything - save screenshots of your claim status, keep records of all your calls and reference numbers. If you do end up needing legal help later, having that paper trail will be crucial.

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@Connor O'Brien This is incredibly helpful - thank you for sharing something that actually worked! I'm in the same nightmare situation (approved for 6 weeks but no payments) and regular customer service just keeps telling me to "wait for processing." Quick question: when you filed with the Office of Special Investigations, did you need to reference your specific claim number and all those customer service call reference numbers, or was describing the delay situation enough? Also, did they contact you directly or route it back through regular claims? I'm going to file this complaint today - this is the first concrete action step I've seen that might actually break through this endless waiting game. Really hoping this works for everyone stuck in this situation!

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@Connor O'Brien Thank you so much for sharing this! I've been dealing with the same "approved but no payment" situation for 7 weeks now and I'm at my wit's end. This is the first actual solution I've seen that sounds promising. Quick question - when you filed with the Office of Special Investigations, did you need to provide all your documentation upfront (screenshots, call logs, etc.) or just describe the situation initially? Also, when they said they're "expediting" your case, did they give you any sense of timeline? I'm going to file this complaint today - really hoping this breaks through the endless runaround I've been getting from regular customer service. Thanks again for sharing what actually worked instead of just venting!

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I went through this exact same situation last year - 9 weeks of "approved" status with zero payments. What finally worked for me was escalating through my state senator's office (not assembly) AND filing a formal complaint with the NYS Department of Labor's Office of Special Investigations like @Connor O'Brien mentioned. The key is doing both simultaneously - the political pressure plus the formal complaint seems to actually get attention. I also started documenting everything in a spreadsheet with dates, times, reference numbers, and took screenshots daily of my claim status. When I finally got through to someone who could actually help, having all that documentation made the difference. Got all my back pay within 2 weeks once the right person looked at my case. Don't give up - the system is broken but there are ways to navigate it if you're persistent and strategic about it.

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@Diego Vargas This is incredibly helpful - thank you for laying out the specific dual strategy! I m'in week 6 of the same situation and have been trying random approaches with no success. When you contacted your state senator s'office, did you explain the financial hardship aspect or just focus on the processing delay? Also, for the spreadsheet documentation, did you include screenshots of the specific error messages or just the general claim status? I m'going to start both the senator contact and Special Investigations complaint tomorrow, but I want to make sure I m'framing everything correctly from the start. Your success story gives me hope that there s'actually a way through this bureaucratic nightmare if you re'strategic about it!

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@Diego Vargas This dual strategy approach sounds like exactly what I need! I ve'been stuck in the same loop for 5 weeks now. When you say you documented everything in a spreadsheet, did you include the specific names of representatives you spoke with, or just reference numbers? Also, I m'curious about timing - did you wait a few days between filing the Special Investigations complaint and contacting your senator s'office, or do both on the same day for maximum impact? I m'worried about seeming too aggressive but honestly I m'desperate at this point. Your success story is giving me hope that there s'actually a way to break through this system if you re'strategic about it. Going to start the documentation process today and reach out to both offices Monday morning!

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The maximum amount payable is essentially your "unemployment insurance account balance" for the benefit year. Think of it like a savings account that gets $625 deposited each week you're eligible, but once you've withdrawn all $16,250, that's it for regular benefits. A few important points to keep in mind: - Your benefit year runs for 52 weeks from when you filed, but you can only collect benefits for a maximum of 26 weeks within that period - If you earn money from part-time work, your weekly benefit will be reduced dollar-for-dollar after the first $143 you earn, but this can help stretch your benefits longer - Extensions like Extended Benefits (EB) are separate programs that kick in only when unemployment rates are high enough in NY - they're not guaranteed - If you move to another state, you may need to transfer your claim, but your maximum amount stays the same My advice: treat those 26 weeks as your safety net while you actively job search. Don't count on extensions being available. The job market can be tough, but starting your search immediately gives you the best chance of finding something before your benefits run out. Also, make sure you're meeting the work search requirements each week - usually 3 work search activities per week in NY. Document everything!

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This is exactly the kind of comprehensive explanation I needed! The savings account analogy really helps me understand it better. I had no idea about the $143 earnings threshold before benefits get reduced - that's actually really useful to know since I might pick up some freelance work while job hunting. Quick question about the work search requirements: when you say "3 work search activities per week," does that mean 3 different job applications, or can it include things like networking events, career fairs, or updating my LinkedIn profile? I want to make sure I'm meeting the requirements properly while also doing meaningful job search activities.

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Great question about the work search activities! In NY, the 3 weekly work search activities can include a variety of things beyond just job applications. You can count networking events, career fairs, informational interviews, attending job search workshops, creating/updating professional profiles (LinkedIn, Indeed, etc.), and even some skills training or certification courses. The key is that each activity needs to be a reasonable effort toward finding employment. I'd recommend keeping a simple log with the date, type of activity, company/organization name (if applicable), and any relevant details. For example: "3/15/25 - Applied for Marketing Coordinator position at ABC Company via their website" or "3/16/25 - Attended virtual networking event hosted by Professional Marketing Association." The DOL wants to see that you're making genuine efforts to find work, so mixing applications with networking and skill-building activities actually shows a more comprehensive job search approach. Just make sure you can provide documentation if they ever audit your work search - save emails, take screenshots of online applications, keep business cards from networking events, etc. The variety approach has worked well for me and helps prevent job search burnout too!

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The maximum amount payable is basically your total benefit "allowance" for the entire benefit year. In your case, $16,250 ÷ $625 = exactly 26 weeks of full benefits. Here's what I learned when I was in your shoes last year: **The key things to understand:** - This is your total pot of money for 52 weeks, but you can only collect for 26 weeks max - Once you hit $16,250 total collected, regular benefits stop - Extensions (like EB) are rare and only happen when state unemployment rates are very high **Pro tips from my experience:** - Set up a simple spreadsheet to track your remaining balance after each payment - If you do any gig work or part-time jobs, report the income - they'll reduce your weekly benefit but it stretches your total benefits longer - Start job searching aggressively from week 1, don't wait until you're close to running out **About extensions:** They're not automatic and not guaranteed. Extended Benefits only activate when NY's unemployment rate hits specific thresholds for consecutive periods. Don't bank on them being available. The reality is that 26 weeks goes by faster than you think, especially if you're being picky about jobs (which is understandable). Use this time wisely - network, upskill, and cast a wide net. Good luck!

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This breakdown is really helpful, especially the spreadsheet tip! I'm definitely going to set that up to track my remaining balance. You mentioned being "picky about jobs" - I'm wondering how selective I should be initially versus later in the 26 weeks? I'm in a specialized field (software development) and ideally want to find something that matches my experience level, but I'm also worried about running out of benefits. Did you find yourself having to lower your standards as you got closer to exhausting benefits? Also, when you say "cast a wide net," do you mean applying to jobs slightly outside my field too, or just being more geographically flexible within my industry?

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I'm going through this exact same thing right now! Missed my interview 6 days ago because I had to rush my kid to urgent care with a high fever. Finally got through to someone yesterday who was really understanding and said they'd reactivate my benefits, but no timeline given. Reading all these comments is both reassuring and nerve-wracking - sounds like it could be anywhere from a few more days to several weeks! The inconsistency is wild. I'm definitely taking everyone's advice about keeping detailed notes and following up if nothing happens by next week. The stress of waiting while bills pile up is brutal, but it helps so much to know others have been through this and eventually got their payments restored. Thanks for posting this question - sometimes you just need to know you're not alone in dealing with this broken system! 🙏

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Ugh, rushing your kid to urgent care with a fever is exactly the kind of emergency that should be completely understandable! 6 days in is still pretty early based on what everyone's sharing here, so try not to stress too much yet. It sounds like you're in good company with all of us dealing with this same mess right now. The waiting is definitely the worst part, especially when you've got bills coming due. I'm keeping my fingers crossed that we all start seeing some movement soon - seems like most people do eventually get their benefits back even if the timeline is totally unpredictable! 🤞

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I just went through this exact same situation about a month ago! Missed my interview because I was dealing with a family emergency (my grandmother was in the hospital). The waiting period was absolutely nerve-wracking, but I wanted to share my timeline to hopefully help ease some of your anxiety. I called them the day after I missed the appointment and spoke to an agent who said she'd restart my benefits. It ended up taking exactly 11 days from that phone call until I saw the payment hit my account. During those 11 days, I was checking my account obsessively and calling back twice just to make sure nothing had gotten lost in the system. The second time I called (around day 8), the agent confirmed everything was still processing and told me to be patient. On day 11, boom - I got a deposit for all the back pay I was owed. My advice: keep certifying every single week (this is crucial!), give it at least 10-14 business days before panicking, and don't hesitate to call back once to confirm they actually processed everything. The system is definitely broken and slow, but most people do eventually get their money. Hang in there!

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Thank you so much for sharing your detailed timeline! 11 days feels like forever when you're stressed about money, but it's really helpful to have a realistic expectation. I'm glad to hear that calling back around day 8 to confirm everything was still processing was useful - I was wondering if that might be annoying to them, but sounds like it's actually a good idea to make sure nothing got lost in their system. The fact that you got all your back pay when it finally went through is really reassuring too. I'm definitely going to keep certifying every week and try to be patient for at least the 10-14 day window you mentioned. Thanks for taking the time to help ease our anxiety with your experience! 🙏

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After many failed attempts I finally had success with claimyr.com - they got me connected with a live agent who helped fix my claim. It was worth every penny to finally get my backpay released. Highly recommend if you're desperate like I was.

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I was skeptical too, but this isn't a hack - it's just a service that waits on hold for you. I got over $3000 in backpay after the agent cleared up my issue, so it was definitely worth it for me.

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I had the same experience - the service actually works. After 3 weeks of trying myself, I got through with Claimyr in under 2 hours.

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I'm in the EXACT same boat - filed in January after getting laid off and my certifications keep getting stuck in some kind of limbo. The automated phone system is absolutely maddening! I've been calling multiple times a day for two weeks now and haven't spoken to a single human being. It's honestly making me question my sanity at this point. Reading through all these comments is both helpful and depressing - at least I know I'm not alone in this nightmare. Going to try the Tuesday 10:30am timing and that exact button sequence someone mentioned. Really appreciate everyone sharing their experiences and tips here, even if the system itself is completely broken. Hang in there Isabella - we'll figure this out somehow! 💪

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