New York Unemployment

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I went through something similar a few months ago and it was nerve-wracking! In my case, the "pending issue/denied" status showed up because NYS Department of Labor needed to verify my reason for leaving my last job - apparently my employer had reported it differently than what I put on my initial application. The whole thing took about 4-5 weeks to resolve, but like others said, I kept filing my weekly claims and got all the back payments once they cleared it up. One thing that helped me was logging into the website daily to check if any new correspondence appeared in my inbox, even though they're supposed to mail stuff too. Sometimes there are additional documents or questionnaires they want you to fill out that only show up online. Hang in there - most of these issues do get resolved eventually!

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AstroAce

That's really helpful to know about checking the online inbox daily! I hadn't thought about additional documents only showing up there. Did you get any kind of notification when they finally resolved your case, or did you just notice the status change when you checked? I'm trying to figure out if I should expect some kind of alert or if I need to keep checking manually every day.

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I had the exact same status appear on my claim about 6 months ago and I completely panicked! Turns out it was because I had reported some freelance work income but didn't include all the documentation they needed. The key thing I learned is that "pending issue/denied" doesn't mean you're actually denied yet - it just means they've flagged something that needs review before they can continue payments. Definitely keep filing your weekly claims like others have said, because those weeks will get paid retroactively if the issue gets resolved in your favor. Also, try checking your online account every few days for any questionnaires or document requests that might pop up - sometimes they'll ask for additional info to help resolve the issue faster. The waiting is awful but most of these do get cleared up within a few weeks!

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I went through the exact same thing last year - filed in March and didn't see a penny until July! The "pending determination" status you're seeing is key. In my case, it turned out my former employer had flagged my claim for review but nobody bothered to tell me. What finally worked was calling at exactly 8:00 AM on a Tuesday (they seem to have more staff then) and staying on hold for 2+ hours. Yes, it's brutal, but I finally got through to someone who could see what was holding up my claim. They also backdated everything once the issue was resolved. Don't give up - that money is rightfully yours!

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Thanks for sharing your experience! That gives me hope that this will eventually get resolved. I'm going to try calling at 8 AM on Tuesday like you suggested. Two hours on hold sounds awful but if that's what it takes to finally talk to someone, I'll do it. Did they tell you specifically why your employer flagged your claim? I'm wondering if that's what's happening to me too since I see the same "pending determination" status.

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In my case, my employer had contested the claim saying I was fired for misconduct (which wasn't true - I was laid off due to budget cuts). But here's the crazy part - NYSDOL never sent me any notice about this dispute! I only found out when I finally got through to an agent. She said there should have been a hearing scheduled but somehow I was never notified. Once I explained my side of the story and provided my layoff documentation, they cleared it up immediately and released all my backpay within 3 days. Definitely try that Tuesday 8 AM call - it's your best shot at getting answers!

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I'm dealing with a very similar situation right now - filed in late January and still waiting on my first payment! The "pending determination" status is so frustrating because they give you zero information about what's actually wrong. I've been following this thread and trying some of the suggestions people mentioned. One thing that helped me was checking the "Correspondence" section in my online account (not just Messages) - I found a notice there that I had somehow missed before asking for additional wage verification from a previous employer. Maybe check there if you haven't already? Also, I tried the Claimyr service that Sofia mentioned and actually got through to an agent yesterday! Turns out my claim was flagged because my previous employer never responded to their verification request, so it was just sitting in limbo. The agent was able to push it through and said I should see payments within 5-7 business days. Fingers crossed! Keep pushing - it's exhausting but we have to advocate for ourselves since the system won't do it for us. 💪

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Taylor To

This is really helpful! I just checked the "Correspondence" section and found a notice I completely missed from 2 weeks ago asking for additional documentation about my job separation. No wonder my claim has been stuck! I'm uploading the requested documents right now. Thanks for mentioning that - I had only been checking the Messages section. Really hoping the Claimyr service works for you and you get your payments soon! It's encouraging to hear someone actually got through to an agent and got some real answers.

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Just a quick update check - were you able to get through to anyone? Did any of the suggestions help? The interstate claims idea sounds most promising given your situation.

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I tried the interstate claims number this morning and got a message saying they're experiencing high call volume and to try again later. So frustrating! I'm going to contact my assembly person next and if that doesn't work by Friday, I'll try the Claimyr service. Will update when I know more. Thanks again for checking in.

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Just wanted to follow up - any luck? The interstate claims issue definitely sounds like what's happening. When I used Claimyr, the agent told me interstate claims are taking forever right now because some states are slow to verify employment.

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@Laila Prince I m'new here but have been reading through your posts and I m'so sorry you re'still dealing with this. Eight weeks is absolutely unacceptable! I had a similar interstate wage verification issue worked (in PA before moving to NY and) what finally broke mine loose was filing that Office of Special Investigations complaint that @Jamal Washington mentioned. It took them 4 business days to respond and suddenly my claim was approved. The complaint creates a case number they have to track and respond to, unlike phone calls that just disappear into the void. Also, since you mentioned being down to $86, please check out findhelp.org - you can enter your zip code and it shows all local emergency assistance programs, including ones that can help with rent TODAY. Many food banks also have emergency cash assistance programs that aren t well-known.'You ve been'strong for so long - don t give'up now when help might be just around the corner!

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@Laila Prince I just created an account after reading through your whole situation and I m'honestly shocked at how long you ve'been waiting! I work in social services and wanted to share a few resources that might help immediately: 1 Call) 211 and ask specifically about emergency "cash assistance -" many counties have same-day programs for people waiting on government benefits. 2 Contact) your local Salvation Army - they often have emergency rent assistance that can be processed within 24-48 hours. 3 If) you haven t'already, file that Office of Special Investigations complaint that @Jamal Washington mentioned - I ve seen'that work for several clients. Also, document EVERYTHING - dates you called, who you spoke to, case numbers, etc. This will be important if you need to escalate further or if there are any issues with your back pay calculation. You shouldn t be'choosing between rent and food while waiting for benefits you re legally'entitled to. Hang in there!

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Pro tip: if you're worried about missing the deadline, you can also set up a reminder on your phone for Saturday evenings. I do this every week and it's saved me from the Sunday night panic more than once. The system also sends confirmation emails when you submit, so make sure to check for that to know it went through properly.

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That's a great idea! I actually just set up a Saturday reminder after reading this. I've been one of those people scrambling on Sunday nights and stressing about whether it went through. Having that confirmation email tip is really helpful too - I'll make sure to look for that going forward.

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Just wanted to share my experience with the filing window - I've found that filing on Thursday or Friday mornings works really well. The system is fast, there's no rush, and it gives me peace of mind knowing it's done early in the week. Plus if there are any issues with my claim, I have time to address them before the Sunday deadline. I used to be a Sunday night filer too but switching to mid-week has been so much less stressful.

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Just went through adjudication myself about 3 months ago - totally understand the panic when you first hear that word! In my case it was because there was a discrepancy between what I reported as my last day of work vs what my employer reported. Took about 6 weeks total but I got fully approved with backpay for every week I filed. The most important thing is to respond to ANY correspondence from DOL immediately - I mean same day if possible. They sent me a questionnaire about my job separation and I had it filled out and submitted within 4 hours. Also keep calling even though it's frustrating - I used the redial trick where you call right at 8am and just keep hitting redial until you get through. Usually took about 45 minutes of constant redialing but way better than the automated callback system. One thing nobody told me - keep track of your weekly benefit amount because once you're approved, all that backpay hits your account at once and it can be confusing to verify the total. Document everything and stay persistent! You got this Connor! 💪

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@Freya Larsen this is exactly what I needed to hear right now! Just found out about my adjudication status yesterday and been spiraling a bit. The redial trick sounds way better than waiting for callbacks that never come - definitely trying that tomorrow morning at 8am sharp. Really smart point about tracking the weekly benefit amount for when backpay hits, I wouldn t'have thought of that. 6 weeks feels like forever when you re'waiting but knowing you got fully approved with all backpay gives me hope. Did you have to provide any additional documentation beyond the questionnaire they sent, or was responding quickly to their forms enough to resolve it? Thanks for sharing your experience, this community has been such a lifeline! 🙏

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Just went through adjudication myself and wanted to share what helped me get through it! Mine lasted about 4 weeks and was due to wage verification issues from a previous job. The waiting was absolutely brutal but I kept myself sane by creating a routine - checked my online account every morning at 9am, called DOL every Tuesday/Thursday at exactly 8:01am, and kept detailed notes of every interaction. One thing that really helped was joining this subreddit and a few Facebook groups where people share real-time updates about their cases. Seeing others go through the same thing made me feel less alone. Also discovered that you can message them through the secure inbox on the NY.gov site - sometimes got faster responses than calling! Most important things: NEVER stop filing weekly claims (even though you won't get paid during adjudication, you need them for backpay), respond to any mail/email within 24 hours, and answer ALL unknown phone calls (they only try calling twice!). When I finally got approved, I received 4 weeks of backpay all at once which was such a huge relief. The system is definitely broken and the uncertainty is the worst part, but stay strong Connor! Document everything, stay persistent, and don't give up. Most legitimate claims do get resolved eventually, even if it takes longer than it should. You got this! 💪

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@Connor O'Reilly wow thank you so much for this detailed breakdown! It's actually kind of wild that we have the same first name and are both going through this mess 😅 Your routine idea is really smart - I think having structure will definitely help with the anxiety instead of just randomly checking things throughout the day. The Facebook groups suggestion keeps coming up so I'm definitely going to look into those today. Really glad to hear you got your 4 weeks of backpay all at once, that must have been such a relief! Quick question about the secure inbox messaging - did you find they actually responded faster than phone calls? I've been focusing all my energy on calling but if messaging works better that could be a game changer. Thanks for sharing your experience and the encouragement, this community has been incredible! 🙏

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