


Ask the community...
I've called the tourism recovery line 47 times in the last month. FORTY-SEVEN. Not once has anyone picked up within 2 hours. This system is completely broken.
Try that claimyr thing someone mentioned. I was skeptical but it actually worked and saved me hours of frustration
not to be a downer but my brother's been fighting this same battle since Feb and still hasn't gotten it fully resolved. keep detailed records of every call and conversation. the system is completely overwhelmed right now.
This might sound crazy but try reaching out on Twitter too! Tag NYSDOLCommissioner and NYGovCuomo in a tweet about your situation. Sounds dumb but sometimes the public complaint gets faster action. Worked for me!
To everyone still waiting - hang in there! Just got my $4130 today after waiting since October. Was about to give up hope but it finally came through. The website still says "pending" even though the money is already in my account lol. Their system is clearly not updating properly.
I thought the same thing until I tried claimyr.com after 2 months of getting nowhere. Got through to an agent who fixed my issue in 10 minutes. Sometimes these services actually work 🤷♀️
It's a separate program specifically for tourism, hospitality and entertainment workers who lost jobs during the shutdown. They used unemployment records to identify eligible people but it's a one-time payment, not weekly benefits.
Tony Brooks
So I had almost this exact problem when helping my uncle. After trying everything, I ended up emailing the commissioner's office directly with a clear subject line about disability and application errors. I got a call back within 48 hours from someone who could actually help. Worth a shot when you're desperate.
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Kai Rivera
•Do you still have that email address by any chance?
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Tony Brooks
•It was nysdolcommissioner@labor.ny.gov - not sure if it still works but worth trying. Put something clear in the subject like "Urgent Assistance Needed - Application Errors for Disabled Claimant
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Ella rollingthunder87
I just went thru this nightmare. I found their Twitter/X account and DM'd them my issue. Got a response within a day and they escalated my case. Try every channel possible - phone, email, social media, state rep, everything.
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