Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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so I see we're all living the same nightmare... the backpay system is criminal. took me 7 call attempts using claimyr.com before I got someone who actually knew what they were talking about. the first 6 agents had no idea how to handle backdating.
Emma Davis
i work in a related field (not unemployment but similar govt agency) and I'll tell you a secret - the agents CAN see your backpay status but many don't know how to access that screen in the system. Ask specifically for someone who can check the "payment history backend" not just the regular payment screen.
Ethan Brown
•This is super helpful insider info! Is there specific terminology I should use to make sure I get to the right person?
Emma Davis
•Ask for a "tier 2 payment specialist" or someone who can access the "payment adjudication system" - those keywords might help get you to the right department. Good luck!
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My 1099G was missing too but showed up 2 weeks later randomly. Maybe wait a few days before panicking? The system is probably just backed up.
Ava Johnson
File an extension!!!! That's what I'm doing - my paperwork is all messed up too and I'm not dealing with an audit. You can get a 6 month extension easily and then have time to sort this out.
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Omar Mahmoud
it took exactly 17 days for mine to come. the tracking number they gave me never worked either. just showed up randomly one day. hang in there!
Chloe Harris
I actually ended up going TO a KeyBank branch after waiting forever, and they were able to print me a temporary card on the spot that I could use until my permanent one arrived. Not all branches offer this service but worth calling around to check!
Sofia Gomez
•That's a great idea! I didn't even think of going in person. I'll look up if there are any branches near me.
Chloe Harris
•Just make sure to bring multiple forms of ID. They were super strict about verification.
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QuantumLeap
If ur super desperate, I used a service called Claimyr to get thru to unemployment for a different issue. It costs money but they call and wait on hold 4 u then connect when a human answers. For me it was worth it cuz I was bout to lose my mind with the hold muzak. claimyr.com
Another vote for this 👆 Got my issue resolved in one day after weeks of trying. You pay them to suffer through the hold music instead of doing it yourself lol
Ok here's the DEFINITIVE guide to getting your 1099G because I went through this nightmare last month and finally succeeded: First, try the online system one more time but use a different browser (sometimes it's just a browser issue). If that fails, call 888-209-8124 exactly at 8:00am. Not 8:01, not 7:59. Exactly 8:00am when they open. When prompted, press 1 for English, then 3 for 1099G questions. If you get disconnected (likely), try again but this time try pressing different options. Sometimes the less obvious paths connect faster. If you STILL can't get through after multiple attempts, try these alternatives: 1. Email 1099G@labor.ny.gov with your request including full name, address, phone, last 4 of SSN 2. Use a service like claimyr.com that will wait on hold for you and call when an agent picks up 3. Contact your state representative's office for help 4. If all else fails and it's getting close to tax time, you can file without it using your bank records, but add a note explaining the situation DON'T give up! The squeaky wheel gets the grease with these government agencies.
Thank you SO MUCH for this detailed response. Going to try all of these starting tomorrow morning at 8:00 sharp!
Ravi Sharma
•This should be pinned at the top. Perfect advice 💯
Freya Christensen
Did your employer contest your unemployment claim? If they said you quit or were fired for cause, that would explain the delay and $0 balance.
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Giovanni Colombo
•I was laid off with like 20 other people when our store closed, so I don't think that's the issue
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Omar Farouk
After WEEKS of trying, found out from a friend that works at nysdol that they're massively backlogged because of their new computer system rollout. It's creating a ton of $0 claims that need manual review. The only way to get it fixed is to talk to a human.
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Chloe Davis
•yep, heard the same thing from my cousin who works for the state. they're like 100,000 claims behind because of the system upgrade
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