anybody know if they still doing that thing where u can request a duplicate if the original gets lost? my cousin said they stopped doing that last year but i dunno if thats true

Thanks everyone for the helpful information! I'll check my online account after January 15th and make sure my address is updated in the system. If I don't see it by early February, I'll call or use that Claimyr service someone mentioned if I can't get through.

my cousin works for the state (not unemployment but different dept) and she said they're super backed up right now cuz they switched to a new system in december and lots of claims have issues. might be why ur seeing so many confused people here lately

Just wanted to update everyone - I followed the advice here and submitted my reconsideration request with all the properly labeled documentation. I also checked the box for the alternate base period since I had higher wages in my most recent quarters. I tried calling for a few days with no luck, then used that Claimyr service someone mentioned above. Got through to an agent who confirmed they received my reconsideration request and said I should have an answer within 7-10 business days. They also noted that one of my employers hadn't reported my wages correctly, which was likely the source of the calculation error. Thank you to everyone who provided actual helpful information! I'll update again when I get the final determination.

anybody else notice how the unemployment system is like 100 years behind on dealing with how people actually work today?? like remote work and out of state companies is normal now but the system acts like its 1950 still lol

Update: I called DOL again today and specifically asked about the Combined Wage Claim that someone mentioned here. The rep knew exactly what I was talking about and said that's what I need! She's starting that process now and said it typically takes 2-3 weeks to get the wage information from my employer's state. I also uploaded all my paystubs and W-2s to my online account and labeled them as "Out of State Employer Wage Verification" as suggested. Thanks everyone for your help with this!

my cousin had this problem and she just gave up after trying for 2 months. so sad that the system is so broken

let us know what happens plz! im curious if they actually fix it for you

wait now im confused... i've been saying YES to the return to work question but then they ask about my hours and pay anyway. my benefits got reduced but not stopped completely. am i doing something wrong??

I just certified following everyone's advice here - answered NO to returning to work, then YES to working during the week, and reported my hours and earnings. The system accepted it and showed my reduced benefit amount! Thank you all SO much for your help!

did anyone get a letter from the IRS explaining there refund? we didnt get anything just money in our acct

I wanted to update everyone - I finally got through to the IRS today! The agent explained that our refund was smaller because we had claimed the earned income credit on our original return, and the unemployment exclusion changed our qualifying income for that credit. So it wasn't just a straight calculation of taxes paid on $10,200. She said if we still think there's an error, we need to file Form 843 (Claim for Refund) with an explanation and our calculations. So at least now I know the next step if we decide to pursue it further. Thanks to everyone for the advice!

they always say theyre going to pay and then nothing happens lol

Update: Just wanted to let everyone know that my back pay started showing up in my payment history today! It's been exactly 8 business days since the examiner told me it would be released. They're doing it in batches like someone mentioned - so far 4 weeks have posted, with "BACK PAY" listed next to each entry. Hopefully the rest will show up in the next few days. Thanks everyone for your help!!

For future reference, if you need to check on payment status when the website is down, you can also call the automated payment line at 888-581-5812. It's often more reliable than the website and will tell you if a payment has been released to your account or debit card.

my friend who works at the unemployment office told me they're upgrading the whole system in phases this year thats why it keeps going down random times lol

One important thing to remember: when you do finally reach an agent, make sure to get their ID number or name. This is helpful if you need to follow up later and can reference the previous conversation. Also, if they tell you they're sending a determination letter, note the exact timeframe they give you. If you don't receive it within that window plus 3-5 business days, you should call back. Also, for anyone waiting on payments - once your claim is approved, payments are typically processed on the Tuesday or Wednesday following your weekly certification. Direct deposits usually appear 2-3 business days after processing, while debit cards may take 5-7 business days to receive funds.

My sister had the same situation last year where she couldn't get anyone on the phone for weeks. Eventually what worked for her was calling right at 7:58am (a couple minutes before they officially open). Apparently their phone system sometimes connects calls slightly early, so she got in before the massive 8:00am rush. Might be worth trying if anyone is still struggling!

did u check ur payment history on the website? sometimes the money gets released but they dont send u a text or email

UPDATE: My payments just hit my account! Took exactly 2 days and 4 hours from when the block was removed. All 4 weeks came at once. So relieved right now!