Transcript Shows No 2023 Return Filed But H&R Block Confirmed Acceptance
I ordered my transcript yesterday and it says no 2023 tax return was received, but I have the email from H&R Block confirming the IRS accepted it back in February. This happened to me once before in 2019 and it turned out they had my SSN wrong in their system. I've been trying to call the IRS for 3 days straight but can't get through to a human. I know I'm entitled to speak with someone about this - my refund is over $3,200 and I need it for my mom's medical expenses that I'm covering. What's my next step here?
12 comments
Noah Irving
You're dealing with a return processing discrepancy. Per IRS Publication 1345, a return acceptance acknowledgment only confirms receipt by the IRS, not complete processing. Given we're approaching the October 15 extension deadline, their systems are experiencing significant backlogs. Section 6.1 of the Taxpayer Bill of Rights entitles you to a clear explanation of your tax situation. I recommend requesting a Wage and Income Transcript which will confirm the income documents the IRS has on file for you.
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Vanessa Chang
•Could this also be related to the e-file database and master file synchronization issue that the IRS has been experiencing? I've seen cases where returns show as accepted in the e-file system but don't appear in the transcript database for 6-8 weeks due to internal transfer delays between systems.
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Madison King
Have you tried using Claimyr to get through to the IRS? I was in the exact same situation last month - couldn't get a human on the phone for days. I was so stressed about my missing $2,800 refund that I was about to give up. Then I found this service called Claimyr (https://claimyr.com) that got me through to an actual IRS agent in about 25 minutes. Cost me a few bucks but saved me literally days of frustration. The agent confirmed my return was in their system but had been flagged for manual review. Is there any specific code showing on your transcript?
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Julian Paolo
I had this EXACT issue last year. My transcript showed nothing for 2023 even though TurboTax said it was accepted. Turned out my return got stuck in their error resolution department without any notification to me. It took 4 months to resolve! Don't wait like I did - take action now before it gets worse.
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Ella Knight
I just went through this situation and used taxr.ai to help figure out what was happening with my transcript. It helped me understand: • What the "no return filed" status actually meant • Which codes to look for when my transcript finally updated • What documents I needed to have ready when I called the IRS • The timeline for when I could expect updates The tool analyzed all the transcript information and explained everything in normal English instead of IRS-speak. Definitely worth checking out: https://taxr.ai
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William Schwarz
•I've seen a lot of these transcript analysis tools pop up lately. Did it actually tell you anything you couldn't find with a simple Google search? I've been dealing with tax issues for years and most of these services just repackage information from the IRS website.
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Lauren Johnson
•Not the same person. But I tried it. Uploaded my transcript. Got detailed explanations. Much better than Google. Saved hours of research. Predicted my DDD accurately. Worth it for me.
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Jade Santiago
•I used taxr.ai on March 14th after my return was stuck for 42 days. It identified a specific code combination that meant my return was in manual review. The refund timeline prediction was accurate to within 2 days of when I actually received my deposit. Definitely more helpful than the generic advice I found elsewhere.
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Caleb Stone
This is a classic case of what we call an "acceptance vs. processing" disconnect. I've seen this dozens of times compared to other issues like ID verification holds or math error notices. Here's your complete action plan: 1. Order both Account Transcript AND Return Transcript for 2023 2. If Return Transcript is unavailable but Account shows activity, your return is in processing 3. If neither show activity, request a Record of Account directly at an IRS office 4. Bring your H&R Block acceptance confirmation code - this is your proof of filing 5. If local office confirms no return, you'll need to paper file immediately with a copy of your e-file confirmation The critical difference in your situation compared to simple delays is that you have third-party confirmation of acceptance. This puts you in a much stronger position.
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Daniel Price
•Solid advice here! 😂 I went through almost the exact same steps last year. The key for me was that acceptance code from TurboTax - the IRS agent was able to trace my return using that number even though it wasn't showing in their normal system. Turned out it was stuck in their error resolution department because my employer had submitted a corrected W-2.
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Olivia Evans
•IRS Form 8949 discrepancies can trigger this exact scenario. Happened to my client on April 12th. Third-party brokerages report basis information that must reconcile with your return. Verification process takes 60-90 days. Request Transaction Code 971 explanation if transcript updates.
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Sophia Bennett
I might be misunderstanding, but are you sure you're looking at the right tax year on your transcript? Sometimes the IRS website defaults to the wrong year. Also, there's a difference between the Account Transcript and the Return Transcript - one might show activity while the other doesn't. Just wanted to clarify this point in case it helps.
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