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Adriana Cohn

IRS letter requesting additional 60 days to review my account - what does this mean for my refund?

So I just checked my mail and got this frustrating letter from the IRS saying they need ANOTHER 60 days to "send a complete response on what action they are taking on my account." What the heck does that even mean?? I'm honestly worried - are they auditing us or did I mess something up on our filing? The letter specifically says they don't need any more information from me at this time, but it's going to take them that long to determine what actions they're taking on my account. We filed back on January 20th and have been waiting nearly 5 months for our refund! The really annoying part is this isn't even the first time. We just got another letter on May 15th also saying they need an ADDITIONAL 60 days. I'm seriously getting fed up with this whole process. Has anyone else dealt with this kind of delay? I'm starting to wonder if we'll ever see our refund...

This is actually fairly common right now and doesn't necessarily mean you're being audited. The IRS has been dealing with massive backlogs since the pandemic, and while they've improved, they're still catching up on processing returns. These 60-day letters (typically CP05 notices) usually mean they're reviewing elements of your return before issuing your refund. They're verifying information like income, withholding, credits claimed, etc. It's more of a verification process than an audit in most cases. The frustrating part is they often need more than the initial 60 days, which is why you received a second letter. Unfortunately, there's little you can do to speed up the process, but you should eventually receive either your refund or a specific request for more information if there's an issue they find.

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Is there any way to check the status of this review? Like will the "Where's My Refund" tool show anything specific or should I try calling them? I've been stuck in this limbo for months too.

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The "Where's My Refund" tool typically won't give you detailed information about reviews - it usually just shows "still processing" during these review periods. Calling the IRS might give you slightly more information, but representatives often can only confirm that your return is under review and can't provide specific details or timeframes. If you do call, be prepared for long wait times. The IRS phone lines are notoriously difficult to get through, especially during filing season.

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I went through EXACTLY the same thing earlier this year! Those 60-day letters drove me crazy. After getting nowhere with the "Where's My Refund" tool and waiting on hold with the IRS for hours, I found this service called taxr.ai (https://taxr.ai) that analyzed my tax transcript and explained what was really happening with my return. It turns out there was a discrepancy between what my employer reported and what I entered on my W-2, so my return got flagged for review. Nothing major, but the site explained exactly what the holdup was and gave me a timeline prediction that ended up being spot on. It gave me peace of mind knowing what was actually happening instead of just waiting in the dark.

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How exactly does that work? Can they actually see IRS information that we can't see ourselves? Seems like either magic or sketchy lol.

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Did you have to give them your personal information? I'm always worried about tax scams, especially when the IRS is already looking at my account.

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They don't have special access to the IRS - you download your own tax transcript from the IRS website and upload it to their system. Their AI then analyzes all the codes and transaction dates that normally look like gibberish to most of us and explains what's happening in plain English. No need to worry about scams - you're just uploading the transcript PDF that you already downloaded yourself. I was skeptical too, but it's basically just helping you understand the information you already have access to but might not know how to interpret. They don't ask for SSN or anything like that since you're providing the transcript directly.

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Update: I took the advice about taxr.ai from my earlier comment and WOW - wish I'd known about this months ago! I downloaded my transcript from the IRS (had to create an account but that was pretty easy) and uploaded it to the site. Within minutes I could see EXACTLY why my refund was delayed. Turns out I had a math error on my return related to the Recovery Rebate Credit, which triggered the review. The site explained all those weird codes on my transcript and showed me that the IRS had already made the correction and was processing my adjusted refund. The timeline showed I should expect my refund in about 2 weeks - so much better than just wondering what the heck is going on!

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After dealing with SEVEN of these 60-day letters over 10 months (not exaggerating), I finally got desperate enough to try Claimyr (https://claimyr.com) to actually speak with the IRS. If you've tried calling the IRS, you know it's basically impossible - they hang up on you after hours on hold. This service actually calls the IRS for you and then connects you once they get through to a human. I was super skeptical but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I finally got to speak to an actual IRS agent who explained that my return had been flagged because of an income verification issue, but that it was being resolved. They gave me a specific timeframe for when the review would be completed.

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Wait, how does this actually work? Like they just wait on hold for you? How much does it cost? The IRS phone system is the worst but I'm not sure I trust a third party service.

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This sounds like a scam. How could anyone get through to the IRS faster than we can ourselves? And how do you know they're not just collecting your tax info to steal your identity?

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They basically have a system that dials and navigates the IRS phone tree repeatedly until they get through to a human. Then they call you and connect you directly with the IRS agent. You're actually speaking with the real IRS - Claimyr just gets you past the hold time. They don't collect any sensitive tax information at all. They just need your phone number to call you back when they get through to an agent. All your personal details are discussed directly with the IRS agent after you're connected, not with the service. It's basically just solving the "impossible to get through" problem that makes dealing with the IRS so frustrating.

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I need to eat my words from my skeptical comment above. After another week of getting nowhere with the IRS myself, I broke down and tried Claimyr. Within 2 hours I was actually TALKING to a real IRS person! After 4 months of getting absolutely nowhere! The agent told me my return had been flagged because I'd received an economic impact payment that wasn't properly reconciled on my return. They were able to see exactly where my return was in the process and told me it had actually been resolved 3 days ago and my refund would be deposited next week. Never would have known this without actually speaking to someone. Worth every penny just for the peace of mind.

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Those 60-day letters are THE WORST. I got three of them last year. What helped me was calling the Taxpayer Advocate Service. They're an independent organization within the IRS designed to help taxpayers. If you've experienced a significant hardship because of the delay (like you can't pay bills without your refund), they might be able to help move things along.

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What qualifies as a "significant hardship"? And how do you get in touch with them? I've been waiting on $3400 for months and it's definitely impacting my ability to pay some bills.

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Financial hardship is definitely one of the main criteria - if you're struggling to pay for basic necessities or facing eviction/utility shutoffs. Medical emergencies or immediate threats to your rights also qualify. You can reach them by filling out Form 911 (Request for Taxpayer Advocate Service Assistance) or by calling your local TAS office directly. Their national number is 877-777-4778, but local offices often have better response times. Their website has all the contact info by state. Just be prepared to provide documentation of your hardship.

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Has anyone had their review result in a smaller refund than expected? I'm in the same boat with the 60-day letters and starting to worry they're going to adjust my refund down because of some mistake I made.

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Yeah, it happened to me. They reviewed my return and determined I wasn't eligible for the full amount of Earned Income Credit I claimed. My refund ended up being about $1200 less than I expected. They sent a notice explaining the adjustment though.

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I'm going through the exact same thing right now! Got my second 60-day letter last week and I'm honestly losing my mind. Filed in February and still nothing. The worst part is that "Where's My Refund" tool just keeps saying "still processing" with no actual information. I've been debating whether to try calling the IRS but everyone says the wait times are insane. Reading through these comments, it sounds like there are some tools that might help figure out what's actually going on. Has anyone tried multiple approaches (like both the transcript analysis AND calling through a service) or is one usually enough? At this point I just want to know SOMETHING about what's happening with my return. The uncertainty is killing me more than the delay itself.

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I feel your pain, Miguel! I went through this exact same nightmare last year with multiple 60-day letters. From my experience, I'd recommend starting with the transcript analysis approach first since it's free and immediate. Download your tax transcript from the IRS website and either try to decode it yourself or use one of those AI tools people mentioned to understand what's actually flagging your return. If the transcript doesn't give you enough clarity or if you need to take action based on what you find, then consider using a callback service to actually speak with the IRS. Sometimes the transcript will show exactly what the issue is and you'll realize it's just a waiting game, but other times you might discover there's missing documentation or a specific issue that needs your attention. The key is getting some actual information instead of just staring at "still processing" for months. Once you know what's causing the delay, you can at least mentally prepare for the timeline or take action if needed. Hang in there - most people do eventually get their refunds even after these long reviews!

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Thanks for the detailed advice, Natalie! I'm definitely going to try the transcript approach first since it's free and I can do it right now. I didn't even know you could download your own tax transcript from the IRS website - that's already more helpful than anything I've found so far. The waiting game is brutal when you have no idea what's actually happening. At least if I can see what specific issue is causing the delay, I'll know whether it's something I can fix or if I just need to be patient. Really appreciate you taking the time to break down the steps!

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I'm in a similar situation and just wanted to share what finally helped me get answers. After months of those dreaded 60-day letters, I found that the key was actually understanding what those cryptic codes on my tax transcript meant. Like others mentioned, you can download your own transcript from the IRS website (irs.gov - look for "Get Transcript Online"). The transcript shows all the behind-the-scenes activity on your account that the "Where's My Refund" tool doesn't reveal. Those transaction codes and dates tell the real story of what's happening with your return. What really opened my eyes was realizing that most of these reviews aren't about catching fraud or major errors - they're often triggered by simple discrepancies like employer reporting differences, missing forms, or even just routine verification checks. The IRS computer systems flag returns automatically, and then it takes human reviewers forever to work through the backlog. The most frustrating part is that sometimes the issue has already been resolved internally, but you won't know until you either get lucky enough to reach someone by phone or learn to read those transcript codes yourself. Don't lose hope - most people do eventually get their refunds, even after multiple letters!

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This is really helpful, Dylan! I had no idea that the transcript could show activity that's not visible in the "Where's My Refund" tool. That explains why I've been getting those generic "still processing" messages while apparently there's been actual progress happening behind the scenes. Your point about the issues often being simple discrepancies rather than major problems is reassuring too. I've been worried that I made some terrible mistake on my return, but it sounds like a lot of these delays are just routine verification processes that got backed up. I'm definitely going to download my transcript tonight and see if I can make sense of those codes. Even if I can't decode everything myself, at least I'll have the actual data instead of just guessing what's going on. Thanks for sharing your experience!

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I've been dealing with this exact situation for the past 8 months and it's absolutely maddening! Filed in January, got my first 60-day letter in March, then another in May, and just received my THIRD one last week. I'm honestly starting to think this is some kind of cruel joke at this point. What's really frustrating is that every time I try to call the IRS directly, I either get hung up on after hours of waiting or get a recording saying they're too busy to take calls. The "Where's My Refund" tool has been stuck on "still processing" since February with no additional details whatsoever. Reading through all these comments has been eye-opening though - I had no idea about downloading tax transcripts or that there were services to help get through to the IRS. I'm definitely going to try the transcript approach first since I can do that immediately. At this point I just need to know SOMETHING about what's actually happening with my return. Has anyone here dealt with THREE consecutive 60-day letters? I'm starting to wonder if there's a more serious issue with my return that I'm not aware of, or if this is just the new normal for processing times. Either way, the complete lack of communication from the IRS is unacceptable.

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Naila, I completely understand your frustration - three consecutive 60-day letters would drive anyone crazy! That level of delay definitely suggests there's something more complex going on with your return that requires manual review. From what I've learned reading through this thread, downloading your tax transcript should be your first step. Those codes will likely reveal what specific issue is causing the extended delays - whether it's income verification, credit eligibility, or something else entirely. With three letters over 8 months, there's probably a clear paper trail showing exactly what the holdup is. If the transcript doesn't give you enough clarity, it might be worth investing in one of those callback services people mentioned, especially after waiting this long. You deserve actual answers after 8 months of being in limbo. The transcript analysis tools could also help decode what those transaction codes mean in plain English. Don't lose hope though - even the most complex cases eventually get resolved. But you definitely shouldn't have to wait in the dark without any real information about what's happening. Those tools everyone mentioned should at least give you the transparency the IRS isn't providing directly.

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Mei Liu

Three consecutive 60-day letters over 8 months is definitely excessive, but you're not alone in this frustrating experience. The IRS has been dealing with significant processing delays, and complex returns often get stuck in manual review queues that take much longer than the automated processing. At this point, I'd strongly recommend taking a multi-pronged approach. First, download your tax transcript from the IRS website immediately - after 8 months, there should be a clear trail of transaction codes showing exactly what's been happening behind the scenes. Those codes will reveal whether it's an income verification issue, credit eligibility review, or something else requiring manual intervention. If the transcript analysis doesn't provide enough clarity (or shows something that needs immediate attention), consider using one of the callback services mentioned earlier to actually speak with an IRS representative. After waiting this long, you deserve real answers, not just form letters. You might also want to contact the Taxpayer Advocate Service at this point. Eight months of delays with no meaningful communication could qualify as a hardship case, especially if you're facing financial difficulties without your refund. They have more authority to expedite cases stuck in these extended review cycles. Don't give up - even the most complicated cases eventually get resolved, but you shouldn't have to wait in complete darkness about what's actually happening with your return.

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Mei, this is exactly the kind of comprehensive advice I needed to hear! After months of feeling completely helpless, having a clear action plan makes such a difference. I'm definitely going to start with downloading my transcript tonight - honestly didn't even know that was possible until reading through these comments. The point about potentially qualifying for Taxpayer Advocate Service is really interesting too. I hadn't considered that 8 months of delays might constitute a hardship case, but you're right that this has definitely impacted my financial situation. It's reassuring to know there are escalation options beyond just waiting indefinitely. I really appreciate you taking the time to lay out such a detailed roadmap. After feeling like I was screaming into the void for months, it's incredibly helpful to have concrete next steps. Going to tackle the transcript analysis first thing and then decide whether I need to pursue the other options based on what I find. Thank you!

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I've been following this thread closely because I'm in a similar situation - just got my second 60-day letter after filing in February. Reading everyone's experiences has been both reassuring and frustrating at the same time! What strikes me most is how many different tools and approaches people have mentioned that I never knew existed. The tax transcript analysis seems like a game-changer - I had no idea you could actually see the behind-the-scenes activity that the "Where's My Refund" tool doesn't show. It's crazy that the IRS has all this information available but doesn't make it easily accessible or understandable for taxpayers. The callback services are intriguing too, though I'm still a bit skeptical about third-party services handling IRS communications. But after reading Jasmine's follow-up about actually getting results, it's definitely tempting when you've been stuck in limbo for months. I think the most valuable takeaway from this whole thread is that these delays, while incredibly frustrating, seem to be more common than we realize and usually aren't indicators of serious problems with our returns. The lack of communication from the IRS is really the worst part - if they just provided better status updates, we wouldn't all be sitting here wondering if we made some terrible mistake or if our refunds disappeared into a black hole. Thanks to everyone who shared their experiences and solutions. It's good to know we're not alone in this mess!

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Logan, you've really captured what I think a lot of us are feeling! The lack of transparency from the IRS is honestly the most maddening part of this whole process. Like you said, if they just provided better status updates instead of those generic "still processing" messages, we wouldn't be left wondering if our returns fell into some bureaucratic black hole. I was skeptical about those third-party services too at first, but after seeing multiple people here share their positive experiences, it's definitely worth considering when you're months into waiting. The transcript analysis approach seems like the perfect starting point since it's free and gives you actual data instead of just speculation. What really resonates with me is your point about these delays being more common than we realize. Before finding this thread, I felt like I was the only one dealing with multiple 60-day letters, but clearly this is affecting tons of people. It's both comforting and infuriating to know we're all in the same boat! Thanks for summarizing everyone's insights so well - it's been incredibly helpful to see all these different approaches and success stories in one place. Good luck with your second letter situation!

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I'm dealing with the exact same situation right now and this thread has been incredibly helpful! Just received my second 60-day letter after filing in March, and like everyone else here, the "Where's My Refund" tool has been completely useless - just stuck on "still processing" for months with zero additional information. What's really frustrating is how the IRS seems to have all this detailed information about what's happening with our returns (as evidenced by the transcript codes people are talking about), but they choose to keep us completely in the dark with these vague form letters. The anxiety of not knowing whether you made a mistake, whether you're being audited, or if it's just routine processing is honestly worse than the delay itself. I'm definitely going to try downloading my tax transcript tonight based on all the recommendations here. It's amazing that so many of us didn't even know that was an option! I'm also bookmarking those AI analysis tools people mentioned - even if I can't decode all those cryptic IRS codes myself, at least I'll have the actual data instead of just guessing what's going on. Thanks to everyone who shared their experiences and solutions. It's both comforting and maddening to realize how widespread this problem is, but at least now I have some concrete steps to take instead of just waiting helplessly for the next 60-day letter to arrive!

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Kiara, I'm so glad this thread has been helpful for you! You're absolutely right about the anxiety being worse than the actual delay - that uncertainty of not knowing what's happening is just brutal. I went through the exact same thing earlier this year and felt like I was losing my mind wondering if I'd made some catastrophic error on my return. The transcript download was a total game-changer for me. It's honestly ridiculous that the IRS doesn't make this information more accessible or user-friendly, but once you see those transaction codes, you'll finally have some actual data about what's been happening behind the scenes. Even if the codes look like gibberish at first, those AI analysis tools people mentioned can translate them into plain English pretty quickly. Just knowing WHAT is causing the delay (even if you can't speed it up) makes such a difference for peace of mind. In my case, it turned out to be a simple income verification issue that was already being resolved - nothing scary or complicated like I'd been imagining for months. Hopefully your transcript will show something similarly routine and you can finally stop worrying about whether you're heading for an audit or major problems! Keep us posted on what you find out - it's always helpful when people share their results so others know what to expect.

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I'm going through this exact nightmare right now too! Got my third 60-day letter last month and I'm honestly at my breaking point. Filed back in January and it's now almost the end of the year with still no refund. The complete lack of real information from the IRS is just insane. Reading through all these comments has been incredibly eye-opening though. I had absolutely no idea you could download your own tax transcript or that there were services to help decode what's actually happening. I've been relying on that useless "Where's My Refund" tool this whole time, which has been stuck on "still processing" since February. The AI transcript analysis tools people mentioned sound like exactly what I need - I'm so tired of staring at those cryptic IRS codes and having no clue what they mean. And honestly, after 11 months of waiting, those callback services are starting to look worth every penny just to speak to an actual human being who can tell me what's going on. Thanks to everyone who shared their experiences and solutions here. It's both comforting and infuriating to know so many of us are dealing with this same bureaucratic nightmare, but at least now I have some actual steps I can take instead of just waiting helplessly for the next form letter!

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Mateo, I completely feel your pain - 11 months is absolutely brutal and you have every right to be at your breaking point! Three 60-day letters spanning almost an entire year is beyond excessive, even by current IRS standards. At this point, you definitely need to take the most aggressive approach possible. Start with downloading your tax transcript immediately - after 11 months, there should be a very clear paper trail showing exactly what's been causing these extended delays. Those AI analysis tools everyone mentioned will be crucial for understanding what those codes actually mean in your situation. But honestly, after waiting this long, I'd also seriously consider both the callback services AND contacting the Taxpayer Advocate Service simultaneously. Eleven months without resolution definitely qualifies as a hardship case, and TAS has more authority to cut through the bureaucratic delays that have kept you stuck in this loop. You shouldn't have to endure another day of uncertainty after nearly a year of waiting. The combination of transcript analysis + direct IRS contact + TAS involvement should finally get you some real answers and hopefully expedite your case. Don't give up - you're so close to the finish line, and you deserve to have this resolved immediately!

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I'm so sorry you're dealing with this - those 60-day letters are absolutely maddening! I went through the exact same thing last year and it nearly drove me crazy. The good news is that multiple letters like this are actually pretty common right now and usually don't indicate anything seriously wrong with your return. From my experience, the key is getting access to your actual tax transcript from the IRS website. Those cryptic transaction codes tell the real story of what's happening behind the scenes - something the "Where's My Refund" tool completely fails to show. Once I could see what was actually flagging my return (turned out to be a simple employer reporting discrepancy), the whole situation made so much more sense. The waiting is brutal, especially when you have no idea what's causing the delay. But most of these reviews are just routine verification processes that got backed up in their system. Hang in there - the vast majority of people in your situation do eventually get their refunds, even after multiple letters. You're definitely not alone in this frustrating process!

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Thank you so much for the reassurance, Aurora! It's incredibly helpful to hear from someone who actually made it through this process. The part about it usually being routine verification rather than something seriously wrong is especially comforting - I've been spiraling thinking I made some major error that's going to get me in trouble. I'm definitely going to download my transcript tonight after reading all these recommendations. It's honestly shocking that the IRS has all this detailed information available but chooses to keep us completely in the dark with those generic "still processing" messages. The anxiety of not knowing is truly the worst part of this whole experience. Your point about employer reporting discrepancies is interesting too - I did switch jobs last year so there might be something similar going on with my W-2s. At least if I can see what specific issue triggered the review, I'll finally have some peace of mind instead of just wondering if my refund disappeared into some bureaucratic black hole. Thanks for sharing your experience and giving me hope that this will eventually get resolved!

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I'm going through this exact same situation right now and this entire thread has been a lifesaver! Just got my second 60-day letter this week after filing in February, and I was starting to panic thinking I'd made some terrible mistake or was being audited. The most frustrating part is exactly what everyone else mentioned - that "Where's My Refund" tool is absolutely useless. It's been saying "still processing" for 6 months now with zero additional information. Meanwhile, reading through all these comments, it's clear the IRS actually has detailed information about what's happening with our returns but just chooses not to share it in any meaningful way. I had no idea about downloading tax transcripts or any of these AI analysis tools people have mentioned. It's honestly ridiculous that we have to discover these resources through Reddit comments instead of the IRS making them easily accessible! But I'm incredibly grateful everyone shared their experiences here - at least now I have concrete steps to take instead of just waiting helplessly for another form letter. Going to download my transcript tonight and see if I can finally get some actual answers about what's causing the delay. Thanks to everyone who took the time to share their solutions and success stories. It's both comforting and maddening to know this is such a widespread problem, but at least we're not suffering through it alone!

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Andre, I completely understand your frustration - that feeling of panic when you get those letters without any real explanation is awful! You're definitely not alone in this, and it's so reassuring to see how many people have found solutions through this thread. The transcript download really is a game-changer. I was amazed when I first saw all the detailed transaction codes and dates that the IRS has been tracking behind the scenes while we're stuck staring at "still processing" for months. It's like they have a whole detailed story of what's happening with your return but decided to keep it secret! Six months is definitely frustrating, but based on what others have shared here, that timeline unfortunately seems pretty typical for these manual reviews right now. The good news is that most people are finding out it's routine verification stuff rather than serious problems with their returns. Those AI tools everyone mentioned should help translate all those cryptic codes into something actually understandable. Once you can see what specific issue flagged your return, you'll finally have some peace of mind instead of just imagining worst-case scenarios. Keep us posted on what you discover - it's always helpful when people share their results!

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Zane Gray

Those 60-day letters are absolutely the worst! I went through the exact same thing earlier this year - got THREE of them between March and August. The complete lack of real information is what made it so stressful. Like everyone else here, I was stuck with that useless "Where's My Refund" tool showing "still processing" for months. What finally gave me peace of mind was downloading my tax transcript from the IRS website (irs.gov - look for "Get Transcript Online"). You have to create an account, but once you see those transaction codes, you'll finally understand what's actually happening behind the scenes. In my case, it was just a routine income verification that had been flagged automatically - nothing scary like I'd been imagining! The transcript shows WAY more detail than that generic "still processing" message. You can see dates, transaction codes, and the actual progress of your return through their system. It's honestly frustrating that the IRS makes this information so hard to find when it would eliminate so much anxiety for taxpayers. Hang in there - the vast majority of these cases are just routine reviews that got backed up in their system. Once you can see what's actually flagging your return, you'll probably find it's much less dramatic than all the worst-case scenarios your mind has been creating!

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