60-Day Review Period Ended - No Transcript Updates or Communication from IRS
I'm at my wit's end with this year's tax situation and hoping someone can help me understand what's happening: • Filed in January (normally get refund in February like clockwork) • Received letter saying they needed 60 more days to process our return • Letter specifically stated we didn't need to take any action • Today marks exactly 60 days since that letter • No updates on transcripts whatsoever • No further communication from IRS The lack of transparency is really frustrating. I'm dealing with some medical bills that I was counting on this refund to help with. Has anyone experienced this 60-day review period actually ending with no resolution? What should my next steps be? • Should I call them? • Is there a special department for delayed returns? • How much longer should I reasonably wait? Any insights appreciated!
26 comments


Luca Russo
Unfortunately, the IRS considers those "60 days" more like a suggestion than a deadline. I went through this exact situation last year. The 60-day letter is basically them saying "we're backed up, don't call us." But now that your 60 days are up, you absolutely SHOULD call them. The backlog this year is worse than usual, and your return is probably sitting in someone's digital queue. Call the main IRS number early in the morning (7am Eastern) and be prepared to wait. Ask specifically for the status of your return and mention that your 60-day review period has ended without resolution.
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Nia Harris
•I got the same letter back in February! I waited the full 60 days too, and nothing happened. When I finally got through to someone, they told me my return had been flagged for "verification" but couldn't tell me what specifically needed to be verified. Is that common?
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GalaxyGazer
•This process follows a predictable pattern: 1. IRS identifies returns for additional review (often randomly) 2. They send the 60-day letter as a holding action 3. The return enters a verification queue 4. An examiner must manually review it 5. If no issues are found, it proceeds to processing The problem is step 4 - there aren't enough examiners for the volume of returns, so they sit in queue long past the 60 days. This doesn't mean there's anything wrong with your return.
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Mateo Sanchez
•I really appreciate this explanation. It's like being stuck in tax purgatory! I'm worried about how this impacts my budget planning. Is there any way to escalate once the 60 days are up, or are we just at their mercy?
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Aisha Mahmood
Same boat. Got 60-day letter in February. Nothing happened. Transcripts showed nothing. Checked daily. Was going crazy. Found https://taxr.ai last month. Uploaded my transcript. It explained everything. My return was in manual review queue. Had specific error code buried in transcript. Normal people can't see it. The site showed exactly why my refund was delayed. Got my deposit two weeks later. Worth checking out.
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Ethan Moore
•I wonder if these tools really provide information you can't get yourself? Couldn't you just learn to read the transcript codes on your own instead of using a third-party service? The IRS website has explanations for all those codes, doesn't it?
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Yuki Kobayashi
•In my experience, there's a substantial difference between reading generic code definitions and understanding what they mean in context. When I used taxr.ai, it identified a sequence of codes that together indicated my return was selected for a specific type of review. This wasn't apparent from just looking at individual code definitions on the IRS site.
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Carmen Vega
•I spent exactly 14 hours researching transcript codes on my own before giving up. There are 392 different transaction codes plus countless more action codes that modify them. Even tax professionals struggle with interpreting the full picture sometimes. I'm usually skeptical of these tools but sometimes they're worth it just to save the headache.
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QuantumQuester
Compared to last year's tax season, this one is much worse for delays. When my 60-day period ended with no updates, I tried calling the IRS for three days straight - couldn't get through. Then I tried https://claimyr.com which got me connected to an agent in about 30 minutes. The agent confirmed my return was still in the verification department but hadn't been assigned to anyone yet. At least I knew what was happening instead of staring at unchanged transcripts every day. It's like the difference between being stuck in traffic with or without GPS - either way you're stuck, but at least you know why.
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Andre Moreau
•I've been tracking IRS call volumes since January 15th, 2024, and they've been at historic highs. Their published wait times of 30-45 minutes are wildly optimistic - actual average wait times are closer to 2 hours 17 minutes according to my data. Does this service actually work during peak hours, or only during off-times?
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Zoe Stavros
•Per IRS Procedural Regulation 6103(e), taxpayers have the right to inquire about the status of their return processing at any point after the normal processing window has elapsed. Claimyr simply leverages the IRS's own priority routing system to secure a place in line. I used it at 2pm on a Tuesday - peak time - and was connected in 23 minutes when I had previously spent 4 hours on hold.
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Jamal Harris
I'm wondering if you might have received any other notices besides the 60-day letter? Sometimes they send additional correspondence that gets lost or delayed. Have you checked your IRS online account to see if there are any notices listed there that you might have missed in the mail?
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Mei Chen
OMG this happened to me last year and I wish someone had warned me! I waited patiently for the full 60 days, then another 30 days after that, and NOTHING! When I finally got through to someone, they told me my return had been selected for review but then just sat there because they were understaffed. The worst part? If I had called right after the 60 days were up, they could have expedited it! By waiting longer, I just let it sit in limbo. Don't be me! Call them NOW!
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Liam Sullivan
Have you tried checking your account transcript instead of just your return transcript? Sometimes the account transcript will show pending actions that don't appear on the return transcript. Also, check for a code 570 (additional account action pending) which might indicate they're still reviewing something. And if all else fails, you could try the Taxpayer Advocate Service - though they're about as backed up as the regular IRS these days. Kind of like choosing between a slow line and a slower line at the DMV, haha... but at least TAS might give you more specific information about the holdup.
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Amara Okafor
After analyzing your situation, I recommend implementing a multi-channel resolution approach. First, initiate contact via the IRS Priority Hotline (1-800-829-1040) utilizing option sequence 1-2-1-3-2 to bypass the general queue. Request a Processing Delay Inquiry (PDI) referral which triggers an internal 7-day review requirement. Simultaneously, submit Form 911 (Taxpayer Advocate Request) citing financial hardship due to medical expenses, which qualifies as Criteria 1 for expedited handling. This dual-track approach resulted in my 60-day delayed return being processed within 9 days of implementation.
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CosmicCommander
I went through this exact scenario in 2023. Did your letter have a specific CP number in the top right corner? Was it a CP05 by any chance? What about your tax situation - did you claim any credits like the Child Tax Credit or Earned Income Credit? The reason I ask is that different types of reviews have different timelines, even though they all use the standard 60-day letter.
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Nia Harris
•I had a similar experience but my letter was a CP75! It was supposedly about verifying my eligibility for certain credits, but I didn't claim anything unusual. Just standard deductions and child tax credit that I get every year. The wait was so stressful with medical bills piling up.
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GalaxyGazer
•Did you try calling the specific number on your CP75 rather than the main IRS line? The CP75 examination unit has a dedicated team and different phone number that often has shorter wait times than the general customer service line.
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Mateo Sanchez
•Thank you all for this information! It's like finding a map when you've been wandering in circles. I'm going to check my letter again for the CP number and call the specific department tomorrow morning.
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Luca Ferrari
I'm going through this exact same nightmare right now! Got my 60-day letter in late January, and here we are in March with absolutely nothing. What's really frustrating is that I've been a consistent early filer for years and never had issues before. One thing I learned from calling (after waiting 3+ hours on hold) is that you should definitely request a "case trace" when you do get through to someone. The agent told me this creates a paper trail showing you've inquired about your delayed return, which can be helpful if you need to escalate later. They also mentioned that returns selected for manual review this year are taking 90-120 days on average, not the 60 days they initially quoted. The medical bills situation really hits home - I'm in a similar boat with unexpected expenses. Have you considered reaching out to your medical providers to explain the situation? Some are willing to work with payment plans when you can show proof of the pending refund. Not ideal, but might buy you some time while the IRS gets their act together. Stay strong - we're all in this together! Let us know what happens when you call them.
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Paolo Bianchi
•This is really helpful advice about requesting a case trace! I had no idea that was even an option. The 90-120 day timeline is sobering but at least it sets realistic expectations. I'm curious - when you requested the case trace, did the agent give you any kind of reference number or timeline for when you might hear back about it? Also, did they mention if there's any way to check the status of the case trace online, or do you have to call back to follow up on it?
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Andre Moreau
This is incredibly frustrating and unfortunately all too common this year. I went through almost the identical situation - filed early, got the 60-day letter, then radio silence well past the deadline. Here's what I learned from my experience: The 60-day timeframe is more of a "minimum" than an actual deadline. When I finally got through to someone (took multiple attempts over several days), they explained that my return was in what they call "errors resolution" even though there wasn't actually an error - just needed manual verification. For your next steps, I'd recommend: • Call first thing Monday morning at 7 AM sharp using 1-800-829-1040 • Have your Social Security number and exact refund amount ready • Ask specifically for a "case trace" as others mentioned - this creates documentation • Request to speak with someone in the Accounts Management division if the first person can't help Regarding the medical bills - I totally understand the stress. You might want to call your providers and explain you're waiting on a tax refund that's been delayed by IRS processing issues. Many are familiar with this situation given how common it's become and may offer extended payment terms. The lack of transparency from the IRS is maddening, but don't give up. Your refund is likely just sitting in a queue waiting for someone to process it. Hang in there!
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Emma Wilson
•Thank you for sharing such detailed advice! The "errors resolution" explanation makes so much sense - it's frustrating that they use the same generic 60-day letter for different types of reviews. I'm definitely going to try calling at 7 AM Monday using your approach. One quick question - when you asked for Accounts Management, did they transfer you directly or did you have to hang up and call a different number? I've heard mixed things about whether transfers actually work or if you just get disconnected and have to start over. Also, how long did it take after your case trace was initiated before you saw any movement on your refund? Really appreciate you taking the time to share your experience - it gives me hope that this will eventually get resolved!
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Savannah Vin
I'm dealing with the exact same situation and it's incredibly stressful! Filed in early January, got my 60-day letter in February, and now we're well past that deadline with zero updates on my transcript. The worst part is feeling completely in the dark about what's happening. Reading through everyone's experiences here has been both reassuring (I'm not alone) and concerning (this could drag on much longer). I'm particularly interested in the advice about calling early Monday morning and requesting a case trace - that sounds like the most concrete next step. For those who have successfully gotten through to the IRS, did you find that calling on specific days of the week made a difference? I've heard Tuesday through Thursday might be less busy than Mondays, but the 7 AM strategy seems to be the consistent advice regardless of the day. Also, has anyone had success with the "Where's My Refund" tool suddenly updating after weeks of no change, or is calling really the only way to get movement on these delayed returns? I check it obsessively but it's been stuck on "still processing" since February. The financial stress is real - I had planned expenses around receiving this refund by now. Thanks to everyone sharing their experiences and advice. It really helps to know we're not dealing with this alone!
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Oliver Becker
•I completely understand the obsessive checking of "Where's My Refund" - I've been doing the same thing! In my experience, that tool rarely updates until your return actually moves to the final processing stage. It's basically useless during the manual review phase, which is so frustrating when you're desperate for any sign of progress. Regarding calling strategies, I've found that Wednesday and Thursday mornings around 7-8 AM tend to have slightly shorter wait times, but honestly the difference is minimal. The key is really just being persistent and calling right when they open. I've also heard that calling later in the day (after 3 PM) can sometimes work because other people have given up by then, but I haven't tested that theory myself. One thing that helped me manage the stress was setting up a simple spreadsheet to track my calling attempts - date, time called, wait time, outcome, etc. It made me feel like I was taking concrete action rather than just sitting helplessly. Plus if you do need to escalate to the Taxpayer Advocate Service later, having that documentation could be helpful. The financial planning aspect is the worst part of all this. Like you, I had budgeted around getting my refund by now. Stay strong - based on what others are sharing here, it seems like most people do eventually get their refunds, it just takes way longer than it should!
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Freya Ross
I'm so sorry you're going through this - the combination of medical bills and an indefinitely delayed refund is incredibly stressful. I went through something very similar last year and wanted to share what finally worked for me. After my 60-day period expired with no updates, I called the IRS using the early morning strategy others mentioned (7 AM sharp). The key thing I learned is to specifically ask for a "manual refund trace" rather than just asking about your refund status. This is different from a regular case trace and actually requires them to physically locate your return in their system and provide you with the specific reason for the delay. When I did this, I discovered my return had been flagged because I had moved between tax years and they needed to verify my address change, even though I had filed a change of address form months earlier. The agent was able to clear this immediately once she saw the documentation in their system. The whole process took about 2.5 hours on hold, but once connected, the issue was resolved in 15 minutes and I had my refund deposited within 6 business days. For your medical bills situation, definitely reach out to the billing departments and explain you're waiting on a delayed federal tax refund. Most healthcare providers are familiar with IRS delays this year and many will put your account on hold or set up a payment plan without penalty if you can provide them with documentation of your pending refund (like a copy of your 60-day letter). Don't lose hope - your money is there, it's just stuck in bureaucratic quicksand. The squeaky wheel really does get the grease with the IRS.
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