Verified ID in March, Got 60-Day Review Letter in April - $10,042 Refund Still Pending with Code 420/570 Since April 2023

Filed my return early January 2023, got selected for ID verify in March. Completed 3.2 verification successfully but then received a 60 day review letter in April. Its been way past 60 days now and transcript still shows no updates. Called IRS multiple times but keep getting the same response to just wait. Anyone else stuck in this situation? Here's my transcript details: Internal Revenue Service United States Department of the Treasury Date: 05-04-2023 Response Tracking Number Account Transcript FORM NUMBER 1040 TAX PERIOD Dec. 31. 2022 TAXPAYER IDENTIFICATION NUMBER: xxx-xx-6230 ACCOUNT BALANCE: -$10,042.00 ACCRUED INTEREST: 0.00 AS OF Apr. 17. 2023 ACCRUED PENALTY: 0.00 AS OF Apr. 17. 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$10,042.00 ** INFORMATION FROM THE RETURN OR AS ADJUSTED ** EXEMPTIONS: 01 FILING STATUS: Single ADJUSTED GROSS INCOME: $22,402.00 TAXABLE INCOME: $9,452.00 TAX PER RETURN: $948.00 SE TAXABLE INCOME TAXPAYER: 0.00 SE TAXABLE INCOME SPOUSE: 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2023 PROCESSING DATE: Apr. 10. 2023 TRANSACTIONS CODE | EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 | Tax return filed | 20231205 | 04-10-2023 | $948.00 50211-424-58163-3 806 | W-2 or 1099 withholding | 04-15-2023 | -$10,990.00 420 | Additional account action pending | 04-10-2023 | 00.00 570 | Notice issued | 04-17-2023 | $0.00 971 | I see the "Additional account action pending" code 420 and "Notice issued" code 570 from April, but there's been no movement since. I should be getting a refund of over $10k but it's just sitting there with no updates. I've called the IRS at least 5 times and keep getting told to wait. Has anyone had this experience with these specific codes on their transcript? The 60 day review period should have ended in June, but it's way past that now.