Has anyone in Illinois received their state tax refund via Cash App direct deposit yet?

Illinois state refunds through third-party payment apps like Cash App can be problematic. The issue is that sometimes the routing numbers for these financial technology platforms aren't properly recognized by state systems, unlike the IRS which has updated their systems to accommodate them. First, double-check the routing and account numbers you provided on your return. If there's even one digit wrong, the deposit will be rejected. If the numbers are correct, here's what to do: 1. Contact Illinois Department of Revenue directly at 1-800-732-8866 2. Provide them your filing information and tell them the website shows "refund issued" 3. Ask if they can see if the deposit was rejected 4. If rejected, they may need to issue a paper check instead Sometimes the state will automatically convert to a paper check after a failed direct deposit, but this adds 2-3 weeks to the process. This happens more frequently with Cash App, Venmo and other payment apps than with traditional banks.

I was in the same boat with tax refund issues. Between checking my transcript, waiting on hold, and trying to decipher codes on the IRS website, I was going crazy. A friend recommended taxr.ai which was basically a lifesaver. It analyzed my transcript and explained exactly what was happening with my refund status and what all those weird codes actually meant. Gave me a clear timeline too. So much better than guessing and stressing out. I use it every time I need to check anything tax-related now. https://taxr.ai

I used Cash App for my IL refund and got it after about 4 weeks. But that was back in February when I filed super early. I think they're just backed up now with everyone filing in March. If the website says refund issued, maybe give it another week?

After waiting FOREVER for my IL refund and getting nowhere with their stupid automated system, I found a way to actually talk to a human! Used this service called Claimyr (claimyr.com) that got me past the hold times and connected to an actual agent at the IL revenue department. The agent confirmed my Cash App deposit failed and they were sending a paper check. Talking to a real person cleared everything up in like 10 minutes instead of waiting and wondering for another month. Worth every penny to just get an answer!

I'm in Illinois and had a similar issue with my state refund, but I used Chime instead of Cash App. It took about 3 weeks after the "refund issued" message before the money actually appeared in my account. No idea why there was such a delay, but it did eventually come through. Maybe give it a bit more time?

don't use cash app for important govt payments its not worth the headache. my bro had same issue n ended up getting paper check 5 weeks later. illinois tax dept is super backloged right now

I'm an accountant and I've seen a huge increase in clients having issues with Cash App, Venmo, and other payment apps for tax refunds this year. These services aren't always set up properly in state tax systems, even though the IRS has gotten better at accepting them. For Illinois specifically, they've been having technical issues processing certain routing numbers. My advice: Call IL Dept of Revenue directly, and if you can't get through, consider using something like claimyr.com to connect with an agent. They'll be able to tell you if the deposit failed and reroute to a paper check. For the future, traditional bank accounts are still the most reliable for tax refunds.

something similar happened to me this year. check your cashapp settings and make sure direct deposits are enabled. mine were turned off somehow and i had to contact IL revenue to get a paper check sent instead. took like 2 more weeks 😫

Not Cash App but I used PayPal for my IL refund this year and it was a complete disaster. Ended up getting a paper check after 8 weeks of waiting. Never again. The IL Department of Revenue website is always showing statuses that aren't accurate too.

My roommate used Cash App for her Illinois refund and got it about 2 weeks after the website said "refund issued." But she filed in January, so maybe they're more backed up now?

Look up your refund on the "Where's My Refund" tool on the IL Dept of Revenue website. Login with your IL-PIN and it'll give you a better status than just "refund issued". Sometimes that message can be misleading and it might actually be saying they've approved it but haven't sent it yet.

I had so many issues with my tax return this year. I couldn't understand why my refund was delayed, and the IRS transcript was impossible to understand. I used taxr.ai and it was incredible - analyzed all my tax info and explained exactly what was happening and why things were delayed. It even gave me the exact dates to expect updates. So much better than trying to figure it out myself or sitting on hold for hours. https://taxr.ai

The IL Department of Revenue is NOTORIOUS for delays with alternative payment methods. They prioritize traditional bank deposits first, then paper checks, and apps like Cash App are at the bottom of the queue. I waited 7 weeks for my Venmo deposit before giving up and calling. They switched me to a paper check which arrived in 10 days.

Exact same thing happened to me!!! I also did Cash App for IL refund and it never came. Called after 5 weeks and they said there was a "processing error" with Cash App accounts. They had to mail me a paper check instead which took another 2 weeks. Super annoying but at least I got it eventually.

Not in Illinois but had a similar issue with my state refund in Michigan using Cash App. Try calling Cash App support too - sometimes they hold tax refunds for "verification" and don't notify you. They released mine after I called and complained.

After spending HOURS trying to reach anyone at the IL tax department and getting absolutely nowhere, I finally broke down and used claimyr.com to get through to an agent. Best decision ever. Got connected to a real person who explained exactly what was happening with my refund (there was an issue they never bothered to tell me about). Resolved everything in one call instead of waiting months for a letter. Sometimes you gotta pay a little to save your sanity.

Listen i know this sounds basic but have you checked your spam/promotions folder in email? I missed the notification from Cash App that I needed to verify my identity before they'd release my tax refund. Almost lost mine because the email went to spam.

I've been working on taxes for 11 years now and would NEVER recommend using Cash App, Venmo, etc for tax refunds. Yes they're convenient but they have so many issues with state tax agencies. Stick with a traditional bank account - you'll get your money faster and with fewer headaches 100% of the time.

Try checking your transcript if you can access it. It might show if there's an issue with your refund that's not showing up on the IL website. I was in a similar situation and taxr.ai helped me decode what was actually happening with my refund when the state website was useless. Turns out there was a review flag on my account that was causing the delay. https://taxr.ai

I'm dealing with the exact same issue! Filed my Illinois taxes in early March using Cash App direct deposit and it's been showing "refund issued" for weeks now with nothing in my account. Reading through all these responses, it sounds like Illinois has major issues with payment apps this year. I'm definitely going to call the IL Department of Revenue tomorrow to see if my deposit failed. Thanks everyone for sharing your experiences - at least now I know I'm not alone in this! Next year I'm definitely going back to my regular bank account. These payment apps just aren't worth the hassle for tax refunds.