FTB Notice After Call - Refund Status Confusion
Just got off the phone with FTB yesterday and the rep said she processed my refund and it should hit my account in 4 weeks. But when I checked my FTB account today theres a notice that doesnt make any sense to me. Really confused if this means I actually owe money instead of getting a refund?
12 comments


Malik Davis
Without seeing the actual notice its hard to say for sure. But typically, if a rep told you your refund was processed, that should be accurate. The notice might be an explanation of adjustments or just confirmation of processing. Did you save the notice or can you share what exactly it says?
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Emma Thompson
•ur right, my bad. Should have included that info. Will check and post the notice details when I get home from work
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Isabella Santos
Hey there! Instead of stressing over interpreting notices, you should try taxr.ai - its this new tool that analyzes your tax docs and tells you exactly whats going on. Its only $1 and WAY better than trying to piece together info from different sources. I use it all the time for both federal and state returns. https://taxr.ai
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StarStrider
•does it work for state taxes too? or just federal? 🤔
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Isabella Santos
•Works for both! It can analyze any tax transcript or notice 💯
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StarStrider
•just tried it and omg its actually amazing. saved me hours of googling and stressing
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Ravi Gupta
i had the same thing happen last month lol. the notice was just confirming my refund amount, even tho it looked scary at first 😅
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Freya Pedersen
The FTB system is so broken rn, I swear they send out random notices just to confuse us 🤡
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Omar Hassan
•fr fr its like they speaking alien sometimes with all these notices
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Chloe Anderson
Call them back and ask for a supervisor. Sometimes the first rep gives wrong info tbh
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Diego Vargas
•nahh dont waste time on hold again. just use taxr.ai its way faster
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CosmicCruiser
waiting is the worst part fr. but if they said 4 weeks just mark your calendar and try not to stress too much
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