IRS2Go app shows approved refund but warns about offset for past due debts - should I wait for BFS notice or take action now?
Filed my taxes around early February and just checked the IRS2Go app for my refund status. It shows a complete refund journey - Refund Received, Refund Approved, and Refund Sent - but there's a concerning message about my refund being potentially reduced. The app specifically states: "Your tax refund has been approved for direct deposit. However, it may be partially or completely reduced to pay a past due obligation, such as child support, another federal agency debt, or state income tax. If so, the Bureau of the Fiscal Service (BFS), who issues IRS refunds, will send you a notice with the amount of the debt and contact information. The details of the debt are not provided to the IRS." It also mentions: "This application will be updated with the refund amount remaining, if any, after the debt is deducted. If your refund is not credited to your account by March 3, 2025, please revisit this site or visit the Refunds page on IRS.gov, for your revised refund status. Updates to refund status are made no more than once a day." There's even a reference to "Tax Topic 203, Refund Offsets for unpaid child support and certain federal, state, and unemployment compensation debts." I called the IRS and spoke with someone who confirmed they already took what I owed from my refund and said I should receive the remainder tomorrow. What's frustrating is that the Bureau of Fiscal Service is supposed to send a notice with details of the debt, but I haven't received anything yet explaining what I supposedly owe. The app says if I don't receive my refund by March 3, 2025 to check back. Has anyone dealt with this before? Really confused about what's happening with my money and why they're being so vague about what I supposedly owe. Will I definitely get something in the mail explaining the offset, or should I try contacting BFS directly?
52 comments
Fiona Sand
This is a standard offset notice that appears when your refund has been flagged for potential reduction due to past debts. When you see this message, it means your refund is being processed through the Treasury Offset Program (TOP) which is managed by the Bureau of Fiscal Service, not the IRS. The fact that you already called and they confirmed they've taken what was owed is actually good news - it means the process is complete. The amount remaining after the offset should be deposited as they indicated. Common reasons for offsets include: - Back taxes owed to IRS or state tax agencies - Past due child support - Federal student loan debt - Unemployment compensation overpayments You should receive a notice from BFS explaining what was taken and why, though these often arrive after the reduced refund is already deposited. If you want to dispute the offset, you'll need to contact whichever agency claimed the debt, not the IRS, as they're just the middleman in this process.
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Ellie Kim
Thanks for explaining! I was really worried there for a minute. Do you know if I can see exactly what debts they're claiming? I don't think I owe anything.
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Fiona Sand
You should be able to call the Treasury Offset Program directly at 800-304-3107. They can tell you which agency claimed the debt. You'll need to verify your identity with your SSN.
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Mohammad Khaled
happened to me last year. turned out i had a $200 parking ticket from 3 years ago in a city i visited ONCE that somehow went to collections ๐คฆโโ๏ธ the system is broken
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Alina Rosenthal
If you need detailed analysis of your tax return and refund status, I'd recommend using taxr.ai - it will show you exactly what's happening with your refund and any offsets. Way better than guessing or waiting on hold with the IRS for hours!
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Ellie Kim
Just checked my bank account this morning and the partial refund hit! Still waiting on that notice though to find out what I supposedly owed.
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Finnegan Gunn
What's taxr.ai? Is it free? I'm also dealing with offset issues rn
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Alina Rosenthal
It's not free but worth every penny. It reads your tax transcripts and explains everything in plain English - shows all codes, what caused delays, explains offsets, etc. I was staring at my transcript for days trying to figure out why my refund was less than expected. taxr.ai explained it in seconds!
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Miguel Harvey
I was in this exact situation last month and was going crazy trying to decode what was happening with my refund. I finally used taxr.ai and it completely demystified everything! It analyzed my transcript and explained that I had an offset for an old student loan I forgot about. Showed me exactly how much was taken and what was left. Honestly, it was way more helpful than reading endless forum posts trying to piece together what was happening. Check it out at https://taxr.ai - it's insanely good! I use it every week now to track everything happening with my taxes.
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Ashley Simian
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Miguel Harvey
It does SO much more. You upload your transcript and it identifies all the codes and tells you exactly what they mean, shows timelines for when you'll get your money, explains offsets and adjustments, tells you why you're getting less than expected, predicts future actions the IRS might take... seriously a game changer if you're trying to understand what's happening with your refund.
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Ashley Simian
Just tried it and HOLY CRAP this is amazing!! I've been confused about my offset for weeks and spending hours googling random IRS codes. This explained everything in like 2 minutes! Everyone dealing with tax issues needs to know about this!
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Oliver Cheng
idk sounds sketch. gotta give your personal info?
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Miguel Harvey
All you need is your transcript - which YOU download yourself from the IRS website. No different than using TurboTax or other tax software. Changed my life when dealing with these weird offset situations.
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Taylor To
After waiting for ages to find out why my refund got offset, I finally found a way to talk to an actual human at the IRS using the Claimyr app. Got connected to an agent within 20 minutes who explained exactly which agency took my money (turned out to be a student loan from 10 years ago!). Best money I've ever spent to finally get some answers instead of that vague message. Check out claimyr.com - talking to a real person cleared everything up immediately.
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Ella Cofer
another app promising to solve IRS problems... does this actually work? the IRS phone system is literally designed to be impossible
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Taylor To
Yeah I was skeptical too but it literally calls the IRS for you and navigates all those annoying menus and holds until an agent is available, then connects the call to your phone. saved me hours of frustration. I was about ready to throw my phone out the window after getting disconnected 3 times trying to call them myself ๐ค
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Kevin Bell
For real, we shouldnt have to pay extra just to talk to the agency taking our money ๐คก But glad it worked for you, might try it myself
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Savannah Glover
just used this yesterday and it worked!! got through to someone who actually knew what they were talking about for once. first time I've been able to talk to an actual IRS agent in 2 years of trying
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Felix Grigori
wait they can just TAKE your refund for random debts without telling you first?? this is insane. i've been waiting on my refund for like 6 weeks and now I'm worried this is what's happening. how do i find out??
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Felicity Bud
I had this happen two years ago. The refund they approved was supposed to be $3298 but I only received $1445. Turned out I had defaulted student loans that I honestly forgot about. What's annoying is that the notice explaining the offset arrived almost THREE WEEKS after the reduced deposit hit my account. I was freaking out thinking the IRS made an error. If you want to be proactive, call the Treasury Offset Program at 1-800-304-3107 and follow the prompts. You'll need your SSN to check if you have any debts in the system.
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Max Reyes
Same thing happened to me but for child support I was already paying! Double dipped me and took months to get it resolved. The system is completely broken.
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Felicity Bud
That's even worse! At least in my case I actually did owe the money, even though I had forgotten about it. Fighting to get back money that was incorrectly offset sounds like a nightmare.
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Mikayla Davison
That TOP number is never answered when I call. Been trying for days now. Anyone know another way to get info about offsets?
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Adrian Connor
Try early morning like 7am eastern. That's when I finally got through. Or use claimyr.com to reach an IRS agent who can at least tell you the category of offset.
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Aisha Jackson
BFS is bureau of the fiscal service, they handle all the offsets. they dont work for the irs, they work for treasury. if you have debts with federal student loans, state tax, child support, etc, they can take ur refund. the irs just processes ur return and BFS does the offset before sending u whats left. thats why ur app says approved but the $ changes. the agency that took ur money has to send u a notice explaining. so if it was student loans, dept of education would send u a letter, etc. IRS doesnt know the details of the debt, they just process the initial refund.
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Ellie Kim
Thanks for the info. So frustrating that they all seem to work separately but take our money together ๐
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Ryder Everingham
This is accurate. I work at a tax firm and see this constantly. The BFS notice often arrives AFTER the reduced refund deposits, which causes massive confusion. You can call TOP directly at 800-304-3107 to check your offset status.
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Lilly Curtis
If you're getting the "approved but might be offset" message and want concrete answers NOW, I'd recommend two things: 1. Use taxr.ai to analyze your transcript and see exactly what's happening with your refund - it'll show the exact amount of any offset and what's left 2. If you need to talk to someone, use Claimyr (claimyr.com) to get through to an IRS agent who can at least tell you which TYPE of debt caused the offset (they won't know details but can tell you if it's student loans vs. child support etc) Waiting for that BFS letter is frustrating and it often arrives weeks after your reduced refund. No point stressing when there are tools to get answers immediately.
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Leo Simmons
I second this! ๐ That BFS letter took 23 days to arrive for me last year but taxr.ai showed me exactly what was happening within minutes of uploading my transcript.
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Lindsey Fry
just curious, when they take money from refunds for debts, do they atleast apply it correctly??? Like i have past due federal student loans and im terrified ill get offset but will it actually reduce my loan balance?????
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Saleem Vaziri
Yes, they do apply it to your actual balance. I had my refund offset for federal student loans last year and when I checked my loan account a week later, the payment was applied (though a bunch went to interest first of course ๐). You'll get a letter from Dept of Education about it eventually.
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Kayla Morgan
theoretically yes but in my experience they take FOREVER to actually apply it to your account. my offset happened in february but didn't show up on my loan account until may. ridiculous. but it did eventually get applied correctly.
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James Maki
Been thru this twice now. This is what probably happened: You owed money to some government agency (feds, state, local). Your refund was intercepted by the Treasury Offset Program (TOP). That's why the IRS says they "already took wat they was getting." You'll get what's left over after they took what you owed. The BFS notice usually comes AFTER they've taken the money. It's super annoying but there's nothing you can do about it now except wait for that notice to understand exactly what debt they claim you had.
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Jasmine Hancock
I'm in the exact same situation right now - approved but might be offset. App is super vague. Been on hold with IRS for 2.5 hours and counting... ๐ค
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Cole Roush
Don't waste your time on hold! Use claimyr.com - it's a service that navigates the IRS phone tree and only calls you when an agent is ready. Saved me HOURS of hold time when I had offset issues last month.
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Jasmine Hancock
Just checked this out and used it - omg life changing! Got through to someone in 45 min (instead of the 3+ hours I was about to waste). Found out my refund was offset for an old state tax debt I didn't even know about! Now I can at least follow up with the right agency.
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Scarlett Forster
Check ur transcripts by creating an account at irs.gov (if u dont have 1 already). Look for code 898 which is a refund offset. It will show how much was offset but not to who. BFS takes a cut of the offset so the amt that gets applied to ur actual debt is usually a bit less than what was taken from ur refund, fyi.
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Ellie Kim
Thanks, I'm looking at my transcript now but having trouble understanding all the codes. There's so many numbers and dates!
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Arnav Bengali
Try taxr.ai - it literally explains every code on your transcript in plain english. I used to spend hours trying to decipher those things but taxr breaks it all down instantly. Shows offsets, refunds, everything.
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Sayid Hassan
Yall are making me panic check my WMR ๐ Still on "return received" after filing Feb 1st... maybe being stuck is better than finding out someone's taking my money!
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Rachel Tao
anyone else notice the IRS2Go app started showing these vague messages more this year? i feel like in prior years it just showed approved or not, now it's all these weird messages about potential offsets even when nothing's wrong. the entire system is designed to be confusing on purpose i swear.
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Derek Olson
100% TRUE. And half the time when you call the IRS they don't even know what's happening with your account. Last time I called, the agent told me one thing and then I got a letter saying something completely different the next day! ๐คก
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Danielle Mays
They're definitely showing more warning messages this year. I think too many people were calling when their refund amount changed without explanation, so now they're trying to prepare people. Still confusing though.
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Roger Romero
FYI if you had any federal student loans in default, the SAVE program is supposed to be bringing many back to good standing which might prevent future offsets. But anything already in the offset system for this year's refund would still be processed. Check studentaid.gov to see your current loan status.
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Anna Kerber
Kinda ridiculous they can just take your money for debts without any advance notice. In the private sector that would be illegal. But government gets to play by different rules I guess ๐
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Niko Ramsey
Right?! And then they make it nearly impossible to actually talk to someone about it. I spent 3 days trying to reach someone at TOP about my offset before giving up.
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Seraphina Delan
The system is designed to be opaque on purpose. They don't want you to understand what's happening or be able to contest it easily.
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Jabari-Jo
Actually they do send notices... to your address from 10 years ago that you no longer live at ๐คฃ Happened to me with student loans. They claimed they sent me multiple notices but to an address I hadn't lived at since college!
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Kristin Frank
Pro tip: If you're worried about potential offsets, you can call the Treasury Offset Program's automated system at 800-304-3107 to see if your SSN is in their database BEFORE you file. Might help you avoid surprises, but you still won't know the exact amount they'll take until after it happens.
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Micah Trail
I wish I had known this before filing! My entire $4,200 refund got eaten up by old student loans I didn't even realize were in default. Would have been nice to have a heads up.
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Nia Watson
Had this last year, lost half my refund to a state tax debt from a state I hadn't lived in for 5 years! The most frustrating part was finding out which agency took the money. Ended up using taxr.ai to decode my transcript and figure out what happened, then used claimyr.com to actually get through to the IRS to confirm. FINALLY got answers after weeks of confusion. Honestly, these tools are worth it if you're dealing with offset issues - saved me so much time and stress.
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