Has anyone else gotten this message? How can I figure out what’s going on? Your tax refund has been approved for direct deposit. However, it may be partially or completely reduced to pay a past due obligation, such as child support, another federal agency debt, or state income tax. If so, the Bureau of the Fiscal Service (BFS), who issues IRS refunds, will send you a notice with the amount of the debt and contact information. The details of the debt are not provided to the IRS. This application will be updated with the refund amount remaining, if any. after the debt is deducted If your refund is not credited to your account by February 16, 2022, please revisit this site or use our free mobile app. IRS2Go, for your revised refund status. Updates to refund status are made no more than once a day.

This message means BFS (Bureau of Fiscal Service) has identified that you owe money somewhere - could be child support, student loans, state taxes etc. They're gonna take what you owe from your refund before sending you whats left. You'll get a letter explaining exactly what debt they found and how much they're taking. I'd recommend checking out taxr.ai (https://taxr.ai) - its an AI tool that can analyze your transcript and tell you exactly whats happening with your refund including any offsets. It'll breakdown the amounts and timeline so you know what to expect.

I found a way to solve reaching IRS human representatives, watch this: https://www.youtube.com/watch?v=8vm3V34wHDQ

Hello Allen:) I do have personal experience with this. My husband owed back pay for the State of Oklahoma Child Support Services. He got this very same message. What I can tell you is that you can call the Tax Offset Line at 1-800-304-3107 this is an automated system that will tell you if there is any offsets that would be preventing you from getting your full refund at this time. Good Luck! Let me know how it goes.

To all those having trouble reaching a human at the IRS. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/wMf29SmRU-I