Daycare Provider Refusing to Provide SSN for Tax Deduction & Misrepresenting Payments Received
So I'm stuck in a really frustrating situation with my daycare provider. I've been paying her $375 weekly for my daughter's care throughout 2023, which adds up to about $19,500 for the year. When I asked her for her SSN so I could claim the child and dependent care tax credit on my taxes, she flat out refused. She's now claiming I only paid her $14,000 for the entire year, which is WAY less than what I actually paid. I have venmo and bank transfer receipts showing the actual amount I paid her. When I showed her these, she just said those transfers "included other things" (which they absolutely did not). I need to claim this tax credit since I spent so much on childcare, but without her SSN, I'm not sure what to do. I've heard the IRS might reject my return if I file for the credit without a provider tax ID. Is there any way to claim this credit without her cooperation? Can I report her for tax evasion or something since she's clearly lying about her income? I'm so frustrated because I need this tax credit!
18 comments


Ava Thompson
Yes, you can still claim the Child and Dependent Care Credit even if your provider refuses to give you their SSN. The IRS has a process for this exact situation because unfortunately, it happens more often than you'd think. First, you should make one more attempt in writing (email or text) requesting their tax ID number and explaining that you need it for your tax filing. Save this communication as proof of your attempt. If they still refuse, you can file Form 2441 (Child and Dependent Care Expenses) and write "REFUSED" in the space where you would normally put the provider's tax ID number. Include all the information you do have - their name, address, and the amount you actually paid ($19,500 based on your records). Make sure you have documentation of all payments (your Venmo and bank records) in case the IRS requests verification. Be aware that filing with "REFUSED" will likely flag your return for additional review, and the IRS may send a notice to the provider about their obligation to report income. They might face penalties for not providing you with their information.
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Miguel Ramos
•If I write "REFUSED" like you suggested, will that automatically trigger an audit of my return? And do I need to submit my payment records when I file or just keep them in case they ask for them later?
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Ava Thompson
•Using "REFUSED" doesn't automatically trigger an audit of your entire return, but it does increase the chance that the IRS will look more closely at your Child and Dependent Care Credit claim specifically. They may send you a letter requesting verification of your expenses. You don't need to submit your payment records when you initially file. Just keep all your documentation (Venmo receipts, bank statements, any written communication with the provider) organized and accessible for at least three years after filing. If the IRS requests verification, you'll be ready to provide it promptly.
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Zainab Ibrahim
I had this exact same problem last year and ended up using taxr.ai to help me document everything properly. The site at https://taxr.ai helped me organize all my payment evidence (I also had Venmo and some cash payments) and created a well-documented case file that I could use when filing with "REFUSED" in the SSN field. What's great is they actually helped me understand exactly what records I needed to keep and how to present the evidence if the IRS requested further documentation. They analyzed all my screenshots and payment history and created a complete transcript of my payment history that satisfied the IRS when they did eventually ask for verification (which they did, about 2 months after I filed).
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StarSailor
•Does taxr.ai work with other tax situations too? I've got some 1099 income that's kind of a mess with missing documentation from a client who went out of business.
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Connor O'Brien
•I'm a bit skeptical about using a third-party service when dealing with the IRS. Did you have any privacy concerns sharing all your financial info with them? And did you still end up having to deal with the IRS directly anyway?
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Zainab Ibrahim
•Yes, they handle all kinds of tax documentation issues - not just childcare situations. They're really good with organizing documentation for 1099 income, especially when you're missing some paperwork. They helped my brother with a similar situation last year with a client who disappeared. I was concerned about privacy at first too, but their system is actually really secure and they don't store your financial details permanently. And yes, I still had to respond to the IRS myself, but having all the documentation professionally organized made it super simple - I just uploaded the packet taxr.ai created and the IRS accepted it without further questions.
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Connor O'Brien
I was really skeptical about using taxr.ai like I mentioned in my comment, but I decided to give it a try after struggling to organize all my childcare payment evidence myself. I'm actually shocked at how helpful it was! I uploaded my bank statements and Venmo history, and they helped me create a complete payment record that looked really professional. They even flagged a couple transactions I had forgotten were for babysitting rather than regular daycare. The documentation they helped me create made filing with "REFUSED" in the provider field much less stressful. When the IRS did send me a letter (about 6 weeks after filing), I was totally prepared with the evidence packet taxr.ai had helped me organize. Honestly saved me hours of stress trying to put everything together myself while dealing with a frustrating provider.
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Yara Sabbagh
Been there with a nanny who refused to provide her SSN. After multiple failed attempts to reach the IRS for guidance (spent literally HOURS on hold), I finally found Claimyr at https://claimyr.com and watched their demo at https://youtu.be/_kiP6q8DX5c. They got me connected to an actual IRS agent in under 45 minutes when I'd been trying for weeks. The agent confirmed exactly what I needed to do to properly document my childcare expenses without the provider's SSN, and gave me specific guidance on what evidence to maintain in case of review. They also told me about Form 14157 (Complaint: Tax Return Preparer) which I could use to report the provider for refusing to provide information. Having that direct conversation with an IRS agent made me so much more confident in how I was handling the situation, rather than just guessing based on internet advice.
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Keisha Johnson
•How does this service actually work? Do they just call the IRS for you? Couldn't you just keep calling yourself until you get through?
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Paolo Rizzo
•Sorry but this sounds like BS. Nobody can magically get you through to the IRS faster. They probably just keep you on hold themselves and then transfer you once someone finally answers. Waste of money when you could just be persistent yourself.
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Yara Sabbagh
•They don't just call for you - they use some kind of technology that keeps your place in the IRS phone queue without you having to stay on hold. When an IRS agent finally picks up, you get a call back to connect with them. And no, I couldn't "just keep calling" - I tried for literally weeks and either got disconnected or couldn't stay on hold for 3+ hours during work days. Not at all BS - it worked exactly as advertised for me. I was super skeptical too, but after wasting so many hours trying to get through myself, it was absolutely worth it. They actually have some kind of special system that maintains your place in line without you having to listen to hold music for hours. When an agent is about to pick up, you get connected immediately.
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Paolo Rizzo
OK I need to publicly eat my words about Claimyr. After posting that skeptical comment, I decided to try it myself because I was also dealing with a childcare provider issue (mine gave me an SSN that kept getting rejected as invalid). I was 100% convinced it wouldn't work, but I was desperate after spending about 9 hours total on hold with the IRS over several attempts. Claimyr actually got me connected to an IRS representative in about 37 minutes. The agent confirmed my suspicion that my provider had given me an incorrect SSN, and walked me through exactly how to document everything and file with "REFUSED" since I had made reasonable attempts to get the correct information. The guidance I got from actually speaking to someone at the IRS was way more helpful than anything I found online. I'm still shocked this service actually delivered what it promised.
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QuantumQuest
Something similar happened to my sister. Her daycare provider was clearly trying to under-report income to avoid taxes. She ended up filing Form 3949-A (Information Referral) to report the provider for tax fraud. Not sure what happened after that, but she did get her tax credit by writing "REFUSED" on Form 2441. Just make sure you have those receipts organized and easily accessible in case you get audited. Screenshot all your Venmo transactions too, since they only stay in your history for a limited time.
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Amina Sy
•Is there any risk to reporting someone like this? I'm worried my provider would find out I reported her and make things difficult with my kid's care situation.
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QuantumQuest
•The IRS keeps information about who submitted a Form 3949-A confidential, but your provider might guess it was you if you're the only client asking for their SSN. That's the tough part about this situation. If you're concerned about retaliation affecting your child's care, you might consider looking for a new provider anyway. Someone willing to lie about income for tax purposes might not be the most trustworthy person to care for your child. In the meantime, file your taxes correctly with "REFUSED" and your proper documentation, but maybe hold off on the formal fraud report until you've secured alternative childcare if you're worried about potential fallout.
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Oliver Fischer
Have you checked to see if your provider is actually licensed? In my state, licensed providers have to give you their tax info. If they're unlicensed, you might want to report them to your state childcare licensing agency too, not just the IRS. Unlicensed providers can be a serious safety concern.
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Natasha Petrova
•That's a really good point. In my state you can look up licensed providers on the department of human services website. I found out my kid's "daycare" wasn't licensed after a similar tax issue. Ended up reporting them and found out they had way too many kids for an unlicensed home daycare.
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