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Keisha Jackson

Childcare provider refusing to give tax info for Child and Dependent Care Credit - will it delay my refund?

So here's my situation. I've been using this childcare provider for my kid for several months last year and paid her quite a bit (around $5,600 total). Now it's tax time and she's completely ghosting me - won't answer texts, calls, nothing. All I have is her name and address, but no SSN or EIN. I went ahead and selected the option in my tax software that says "provider refuses to provide information" since that's basically what's happening. Including these childcare expenses increases our refund by almost $1,300, which we could really use. What I'm worried about is whether the IRS will hold up our entire refund because of this missing provider info. This is my first time filing with childcare expenses so I have no clue how strict they are about this stuff. Should I just go ahead and file with the partial info I have (name and address), or am I asking for trouble? Anyone been through this before? Really need that refund to come through without delays!

Paolo Moretti

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I've dealt with this situation before as a tax preparer. You're doing the right thing by selecting "provider refuses to provide information" - that's exactly what this option is for. The IRS understands this happens sometimes, and that's why the option exists. When you check that box, you're essentially telling the IRS that you've made a good-faith effort to get the information. Make sure you have documented proof that you've attempted to contact your provider (text messages, emails, etc.) in case you're asked about it later. The good news is this likely won't hold up your entire refund. The IRS may send you a letter later asking for additional information about the provider, or they might try to contact the provider themselves. The Child and Dependent Care Credit is a legitimate credit you're entitled to if you qualify, and the IRS generally doesn't penalize taxpayers when providers won't cooperate.

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Amina Diop

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Thanks for this info! Quick question - if the IRS does contact the provider themselves, will that cause problems for me? Like, what if the provider tells them a different amount than what I'm claiming I paid?

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Paolo Moretti

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If the IRS contacts the provider, you shouldn't worry as long as you're accurately reporting what you paid. Keep your payment records (receipts, bank statements, canceled checks, etc.) showing the amounts you paid to the provider. This documentation will protect you if there's any discrepancy. If the provider reports a different amount, the IRS may send you a notice asking for clarification. This is where your documentation becomes vital - you can respond with copies of your payment records. The IRS is generally understanding when taxpayers have proper documentation to support their claims.

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Oliver Weber

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After struggling with a similar childcare documentation issue last year, I found an amazing service called taxr.ai (https://taxr.ai) that helped me sort through all my receipts and documentation issues. It was a lifesaver for organizing my proof of payments when my daycare provider was being difficult about giving me their tax ID. The tool analyzed all my bank statements and texts with the provider, then created a perfectly organized document showing my payment history. When I later got a letter from the IRS asking for verification, I had everything ready to go. Might be worth checking out if you're worried about documentation.

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How exactly does this work? Do you just upload your bank statements and they find the payments? My situation is even messier because I paid my provider through a mix of Venmo, cash, and checks.

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NebulaNinja

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Sounds interesting but kinda skeptical. Does it actually help with the specific childcare credit documentation or is it just a general receipt organizer? The IRS forms for this credit are super specific.

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Oliver Weber

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It works by analyzing any documents you upload - bank statements, screenshots of Venmo payments, photos of checks, text message discussions about payments, etc. The AI is pretty smart about identifying childcare-related transactions even across multiple payment methods. It organized everything chronologically for me, which was super helpful. For the childcare credit specifically, it helps you compile the documentation that supports your claim for the exact amounts you paid. It doesn't fill out the actual IRS forms, but it creates a clean record of all your payments that you can use if the IRS questions your claim. The report it generated for me had everything the IRS later asked for.

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NebulaNinja

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Just wanted to update that I tried out taxr.ai after my initial skepticism. Wow, was I impressed! I uploaded my messy pile of Venmo receipts and text conversations with my childcare provider, and it organized everything perfectly. The system even flagged places where I was missing documentation and suggested alternative proof I could use (like bank withdrawals on days I mentioned paying cash in texts). I'm actually confident about filing now even though my provider is still not giving me her tax ID. I've got a complete payment history ready if the IRS has questions. Definitely worth checking out if you're in a similar situation!

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Javier Gomez

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If you're still having trouble getting through to your childcare provider, you might want to try Claimyr (https://claimyr.com). I was in a similar situation last year and ended up needing to talk directly to an IRS agent about my childcare credit documentation. Used their service to skip the hold times and actually got through to a real person at the IRS who walked me through exactly what documentation I needed when a provider wouldn't give their info. Check out their demo video here: https://youtu.be/_kiP6q8DX5c - it shows how they get you past those impossible IRS phone waits. The agent I spoke with told me exactly how to handle the situation with my uncooperative provider and what documentation would protect me.

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Emma Wilson

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Wait, how does this actually work? I thought it was impossible to get through to the IRS by phone these days. Does this service actually get a live person on the line?

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Malik Thomas

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Yeah right, nobody gets through to the IRS. I've tried calling about my childcare credit issues like 20 times this year already. This sounds like a scam to me - there's no magical way to skip their phone queues.

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Javier Gomez

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It works by using their system to navigate the IRS phone tree and wait on hold for you. When they reach a live agent, you get a call connecting you directly. I was skeptical too until I tried it. The service basically waits in the phone queue for you instead of you having to stay on hold for hours. When I used it, I got a call back about 1 hour and 20 minutes later with an actual IRS agent on the line. The agent was super helpful and told me exactly what documentation I needed for my childcare provider situation.

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Malik Thomas

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I need to publicly eat my words about Claimyr! After dismissing it as a scam, I was desperate enough to try it when my return got flagged for review because of my childcare credit documentation. Got connected to an IRS agent in about 40 minutes (instead of the 3+ hours I wasted before). The agent confirmed I could absolutely claim the credit with just name and address if I checked the "provider refuses" box. They explained exactly what documentation to keep on hand in case of questions. My refund was processed normally a week later with the full childcare credit included. Saved me from giving up on claiming over $2000 in legitimate tax credits!

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One option nobody's mentioned yet - have you tried reaching out to your state's childcare licensing division? Most states require providers to be licensed or registered, and you might be able to get their tax ID number that way if they're a legitimate business. Worth a shot before filing!

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I didn't think about checking with the state licensing board! That's a really good idea. Do you know if they would actually give me her tax ID, though? I was thinking those records might be confidential.

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They typically won't give you the tax ID directly as that's considered confidential information. However, you can verify if they're a licensed provider, which might help your case with the IRS if questions come up. Some states have online databases where you can look up licensed providers. If you find your provider there, print or save that page as documentation. The licensing board might also be able to contact the provider directly about their tax reporting obligations, which could encourage them to give you the information you need.

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Ravi Kapoor

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Have you considered just sending a certified letter to her address stating you need her tax info for your filing? That way you have proof you tried to contact her if the IRS ever asks. I did this last year when my son's after-school program administrator wouldn't respond to emails.

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Freya Larsen

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This is great advice! When I had this issue, I sent a certified letter and it worked - my provider finally responded because it seemed more "official" than texts or calls. Plus having that receipt from the post office helped when I had to explain the situation to the IRS later.

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Yara Khoury

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I went through this exact situation two years ago and wanted to share what actually happened with my refund timing. I filed with the "provider refuses to provide information" option checked, claiming about $4,800 in childcare expenses. My refund was processed normally and came through in the expected timeframe (about 3 weeks for direct deposit). The IRS didn't hold it up at all. About 6 months later, I did receive a letter asking me to verify the childcare expenses, but by then I already had my refund. For the verification, I provided copies of my payment records (bank statements showing the payments, text messages arranging payment, etc.) and a brief explanation of my attempts to get the provider's tax info. The IRS accepted my documentation and that was the end of it. The key thing is to keep really good records of all your payments and any attempts you made to contact the provider. Take screenshots of unanswered texts, keep copies of emails, etc. This will protect you if questions come up later. Don't let the missing tax ID stop you from claiming a legitimate credit you're entitled to!

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Lucas Parker

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This is exactly what I needed to hear! I've been so stressed about whether filing with incomplete provider info would mess up my refund timing. It's reassuring to know the IRS processed yours normally and you got your money first before they asked for verification later. I've been keeping screenshots of all my unanswered texts to the provider, so hopefully I'm covered if they send me a letter down the road. Thanks for sharing your actual experience with this!

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