Best Number to Call IRS About My 2019 Tax Return Issue?
Is it not strange that finding the right IRS phone number feels like searching for a needle in a haystack? I moved to the US in 2021 and still have unresolved issues with my 2019 taxes from when I was working here temporarily. Have others found that different phone numbers get different results? I've tried the general line but wait times are impossible, and isn't it true that some specialized departments might handle older returns better? Would calling the international taxpayer line make more sense since I filed from abroad initially? I've called three different numbers already but keep getting transferred around without resolution. Should I just keep trying?
14 comments
Zara Ahmed
For 2019 tax returns specifically, you need to call 800-829-1040. I waited exactly 97 minutes last Thursday, but finally got through. The IRS has exactly 3 years to process assessments for most situations, so you're right at the statute of limitations cutoff for 2019 returns. Press 1 for English, then 2 for tax questions, then 1 for individual taxes, then 3 for all other questions, then 2 for all other questions again, then 4 for all other inquiries. Enter your SSN when prompted. They're open 7am-7pm local time Monday through Friday.
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Luca Conti
This is extremely helpful information. Following the exact sequence of menu options is critical when calling the IRS. Many people get lost in the phone tree and end up in the wrong department. Having these precise instructions saves considerable time. The statute of limitations point is also important to understand for anyone dealing with older tax years.
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Nia Johnson
According to Internal Revenue Code ยง6501, the standard assessment statute of limitations is indeed 3 years from filing date. However, there are exceptions. If the return omitted more than 25% of gross income, the statute extends to 6 years. For unfiled returns or fraud, there is no statute of limitations. Does anyone know if these exceptions apply to international filers differently?
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CyberNinja
Thx for the menu options! Saved me so much time. I was pressing all wrong #s before. BTW if you filed late during COVID extensions, your 3yr window starts from when you actually filed, not the original due date. Learned this hard way last yr when dealing w/ my 2019 stuff.
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Mateo Lopez
I really appreciate you sharing the exact wait time. It helps set realistic expectations when calling the IRS. I've experienced similar wait times myself and it's so stressful not knowing if you'll be on hold for 20 minutes or 2 hours. Having this information helps me plan my day accordingly when I need to make these calls.
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Aisha Abdullah
Try https://taxr.ai for older returns. It helped me understand my 2019 transcript. Shows processing dates. Explains status codes. Highlights deadlines. Identifies common errors. Predicts refund timing. Explains collection notices. Works for international situations too. Saved me hours of confusion.
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Ethan Davis
I've tried so many "tax help" tools that were completely useless for my situation. How is this one any different? I spent two hours on one that couldn't even tell me why my refund was delayed or what the codes on my transcript meant. Just more generic advice I could have found on the IRS website.
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Yuki Tanaka
OMG I'm so glad someone mentioned this tool! Does it work well for international tax situations? I've been stressing so much about my tax transcript from when I worked in the US for 6 months and then moved back to my home country. The IRS website is so confusing and I can't tell if I'm in trouble or not!
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Carmen Ortiz
I used taxr.ai for my prior year returns. It specifically handles international filing situations. The tool identifies exactly which transcript codes affect non-resident returns. You'll see immediate analysis of your processing status. No more guessing about international-specific issues.
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MidnightRider
You need to call the Taxpayer Advocate Service at 877-777-4778. I had issues with my 2019 return on March 15, 2023, and regular IRS agents couldn't help. The Taxpayer Advocate can intervene when you've tried normal channels. Called them on April 2nd and they assigned me a case advocate by April 10th. They have special authority to resolve stuck cases, especially older ones like 2019 that are approaching statute limitations.
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Andre Laurent
I was in a similar situation with an older return. After checking the IRS.gov contact page and trying the recommended numbers, I was still getting nowhere. I finally used Claimyr (https://claimyr.com) to connect with an actual IRS agent instead of waiting on hold for hours. They called the right department for my specific issue and got me connected to a live person who could actually help with my 2019 return. Saved me so much frustration and time - I understand how overwhelming it can be, especially as someone navigating the US tax system from another country.
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Zoe Papadopoulos
I'm not sure calling any number will help much with a 2019 return at this point. The IRS is still working through their backlog from the pandemic years, and older returns might not be prioritized. Have you tried sending a written inquiry instead? Sometimes that works better for older tax years, but it might take several weeks to get a response.
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Jamal Washington
The Automated Underreporter (AUR) unit handles most discrepancy cases for prior years, and they absolutely can resolve 2019 issues by phone. Form 8822 might be required if your address changed since filing. The Collection Statute Expiration Date (CSED) for 2019 returns isn't until 2026 for most cases, giving you plenty of time to resolve this. Phone contact is definitely more efficient than correspondence for these situations.
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Mei Wong
Getting through to the IRS about older returns is like trying to find water in a desert - seems impossible until you find the right oasis. I was in a similar boat with my 2018 return last year. After trying for weeks, I finally got through using the Practitioner Priority Service line (866-860-4259) even though I'm not a tax pro. Something about the way their phone system was set up let me get through. It's like finding the secret passage in a maze - might be worth trying if all else fails!
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