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What happens to other clients' returns when one client commits identity theft with a preparer?
I'm a small tax office owner and we're dealing with a concerning situation. Last year we prepared a return for a client who seemed completely legitimate - they had all their docs, ID, everything checked out. They received their refund of about $5,400, but I just found out they filed an identity theft claim with the IRS claiming they never authorized our office to file their return! Now they've contacted us again wanting to file this year's taxes! Obviously we declined, but I'm worried about our other clients. If the IRS investigates this case, will they put holds on all the other returns we've filed? Could all our other clients get delayed refunds because of this one person? Has anyone dealt with this type of situation before?
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Filed with Turbo Tax, shows DD to Credit Karma on 5/14 but nothing yet - anyone else waiting?
I e-filed my taxes through Turbo Tax about 3 weeks ago. Got accepted right away and WMR showed approved with a direct deposit date of 5/14 to my Credit Karma account. It's now 5/15 and still no money in my account. Anyone else having this issue? My tax transcript shows the refund was sent but nothing has hit my bank yet. I really need this money asap for some unexpected bills.
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whatever you do, DONT CALL THE IRS ABOUT THIS YET. they wont do anything until 5 business days have passed since your deposit date. just wait until next week, it'll probably show up. the system is just backed up.
Anyone else stuck with 'Tax return still being processed' on WMR for weeks now?
Been checking the Where's My Refund tool every morning for the past 5 weeks and I keep getting the same message: "Your tax return is still being processed. A refund date will be provided when available." I e-filed on April 1st and got accepted right away, but nothing has changed since then. My tax situation isn't complicated at all - just W2 income and standard deduction. I really need this money for some car repairs that can't wait much longer. Has anyone else been stuck in this limbo? How long did it take before you got an update or your refund? This is getting ridiculous.
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STOP CHECKING WMR!!! It rarely updates correctly. Go to IRS.gov, login to your account, and check your transcript instead. It will show actual codes and dates that tell you what's happening.
This 100%. WMR is practically useless compared to transcript. But the codes on transcript are confusing AF if you don't know how to read them.
I've been using taxr.ai to read my transcript and it's been sooo helpful for explaining all the codes. Otherwise it's just alphabet soup to me.
Visiting IRS Office Today - Everyone Keeps Putting Me on Hold and Telling Me to Wait for a Letter
I'm heading to the IRS office tomorrow morning. Been dealing with this nightmare for months now. Called the Taxpayer Advocate Service last week and they basically said they cant help with my issue. Tried the examination department and they were useless too. Every single person I talk to gives me the exact same runaround as the regular IRS hotline - they put me on hold for like 8-10 minutes, come back, and just tell me to keep waiting for some letter that never shows up. It's been 4 months already! Has anyone actually had success walking into an IRS building? I'm at my wits end with this whole situation.
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i know this is frustrating but the letters really do come eventually. Mine took 6 weeks after they said it was sent. The USPS is just as bad as the IRS 😫
lol no the IRS is WAY worse than USPS. At least the post office doesn't take 30% of my income and then make it impossible to talk to them about it.
Hey friend I've ben through this whole mess myself. The key is understanding your transcript - it shows everything happening with your return even when the agents won't tell you. A friend showed me taxr.ai and it was a complete game changer - it explained all the IRS codes and showed me exactly what was happening with my return. Saved me from having to talk to these unhelpful IRS people altogether.
Just tried this and WOW - I had no idea what was actually happening with my return until now. It spotted an issue that none of the agents ever mentioned to me. Thanks for sharing this!!!!
Went through ID verification process with IRS last month, now have code 846 showing on transcript
So I decided to check on my refund status after completing ID verification with the IRS about 3 weeks ago. I was getting really anxious since I filed back in early February and hadn't heard anything for months until they sent me a letter asking to verify my identity. Today I logged into the transcript system and noticed a new 846 code appeared sometime this week. Does this mean my refund is finally on the way? How long after seeing this code did people actually receive their money? This whole process has been so frustrating.
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After struggling with my transcript for weeks and trying to figure out what all the codes meant, I finally checked out taxr.ai that someone recommended here. It was literally life-changing - explained everything in simple terms and gave me a clear understanding of my situation. Highly recommend to anyone confused about their transcript or refund status.
The difference is that it actually works! It's not just generic info - it looks at YOUR specific transcript and breaks everything down. I was about to pay a tax pro $200 to explain my transcript but this did it instantly.
Just tried this after seeing your comment. Wish I'd known about it months ago! Would have saved me so much stress trying to decode all these random numbers and codes.
Did anybody get a different refund amount than what they were expecting? My 846 showed up today but the amount is about $340 less than what I calculated.
I do see a 971 from last week. Guess I'll have to wait for the notice in the mail to find out what they changed 🙄
You can use taxr.ai to understand the changes they made - it explains all the transcript codes and adjustments without waiting for snail mail.
Zainab Ibrahim
I don't want to freak you out, but we had this happen at our office and YES, many of our other clients had their refunds delayed. About 30% of our clients had to go through additional identity verification, and about 10 had their refunds held completely pending review. It was a complete nightmare that lasted almost the entire tax season. We ended up having to compensate some clients for the delays.
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StarSailor
This literally happened to me with TWO clients last year. I was FREAKING OUT. Called the IRS taxpayer advocate service but was on hold for like 5 hours before getting disconnected. Finally used Claimyr.com to get a callback from an actual competent agent who helped me through the whole process. They had me submit documentation proving the clients authorized the returns, and actually expedited verification for my other clients so their refunds wouldn't be delayed too long. Talking to that agent directly instead of waiting weeks for letters was the only way I got this resolved quickly.
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Connor O'Brien
Did they charge you to get that callback?
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StarSailor
Yes but it was worth every penny to get immediate help rather than spending weeks in bureaucratic hell. The IRS agent I spoke with knew exactly what to do with my situation.
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