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Return accepted through TaxHawk on 3/15 but WMR says info doesn't match and no 2024 transcript available

Filed my taxes through TaxHawk on March 9th and got the acceptance notification on March 15th. However, when I check the Where's My Refund tool, it keeps saying that my information doesn't match what they have on file. Tried different variations of amounts, status, etc but nothing works. Even worse, when I try to access my transcripts for 2024, there's nothing showing up at all. Been checking every day for the past two weeks with no changes. Has anyone else experienced this? What should I do next? Should I just wait it out, contact IRS directly, or file again? Really counting on this refund soon.

call them!!! I had a similar situation and after waiting 6 weeks I finally called the IRS. Turns out there was a problem with my SSN formatting that was easy to fix but would have held up my return indefinitely if I hadn't called. Used claimyr.com to get through quickly instead of waiting on hold for 3 hours.

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don't stress about WMR - i've found the IRS2Go app is much more reliable than the website version. For some reason it updates more frequently and doesn't give as many errors. Maybe try that instead?

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Just downloaded it and still getting the same error. But thanks for the suggestion!

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bummer. hang in there! The system is ridiculously slow this year.

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Has anyone with Direct Deposit Date 03/22 using Chime received their refund yet? Federal or state?

I'm getting anxious waiting for my tax refund. My transcript shows a Direct Deposit Date of 03/22, and I use Chime for my banking. Wondering if anyone else with a similar DDD date has received their federal or state refund yet? Chime usually deposits early, but I haven't seen anything hit my account. Starting to worry something went wrong with my return. Anyone in the same boat or already got their money?

Try using taxr.ai to decode your transcript - it helped me figure out exactly where my refund was in the process when I was stuck in a similar situation last month. It makes those confusing IRS codes actually make sense! https://taxr.ai

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Yes, it really works! It's not a scam at all. It just helps you understand what's actually happening with your return based on your transcript codes. Way better than trying to google every code and piece things together yourself.

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I just tried it - super helpful! It showed me my refund was actually approved days ago but is waiting for final processing. Much more detail than the WMR tool gives you.

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Honestly the whole tax system needs an overhaul. Why should we have to stress like this every year waiting for OUR money? In other countries the government just sends you a statement of what they think you owe, you verify it, and you're done. None of this waiting and guessing nonsense.

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IRS WMR shows "Return Received" but got letter about 60-day review for my $6,283 HOH refund - how long will it actually take?

My Where's My Refund tool just updated yesterday after weeks of nothing. But today I got a letter from the IRS saying they don't need any additional info from me, but that they might take up to 60 days to review my refund. What the hell? I just checked the WMR tool again and it's still showing: "Return Received" but nothing about approval or being sent. The exact message on the WMR page says: "We have received your tax return and it is being processed." That's it! No other information or timeline. My personal tax information shows: Tax Year: 2024 Filing Status: Head of household Expected refund amount: $6,283.00 I was counting on getting my refund soon - I filed as Head of Household for 2024 and was expecting $6,283.00 to hit my account. The WMR tool just has that annoying "Please Note: For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." Has anyone dealt with this before? The letter says 60 days, but how long did it actually take to get your refund after getting this kind of letter? I'm getting really anxious because I need this money for some urgent bills, and the combination of the WMR tool showing no progress plus this 60-day review letter is making me panic a bit.

If you have a tax advocate in your area, contact them! They can often speed things up or at least give you a straight answer about what's happening. Totally free service too.

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Tax advocates won't touch your case unless it's been over 30 days with no movement or you can prove financial hardship.

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That's not entirely true. I got help after just 2 weeks because I was about to be evicted and needed my refund. They can make exceptions for hardship cases.

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I filed in January and got the same letter in February. Got my refund 3 days ago. So for me it was about 8 weeks total. Absolute bull๐Ÿ’ฉ that we have to wait so long for our OWN MONEY.

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First time filing taxes at 22, got verified online with IRS - will they need more info from me?

I'm 22 and this is only my third time filing taxes as an adult. I just completed verification for my IRS account online. Anyone know if they typically require additional information after the online verification? My last two returns were pretty simple but I'm worried they might flag my account for additional verification since I don't have much tax history. Should I be expecting a letter or something asking for more documentation?

When you say "verified yourself online" - do you mean you created an IRS account or do you mean you had to go through ID verification because your return was flagged? Two very different things.

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Created an IRS account through ID.me - wasn't flagged for anything

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Then you're totally fine! That's just standard account creation, not extra verification. Your return will process normally.

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No one can really predict what the IRS will do - they're completely overwhelmed and understaffed. BUT if you want REAL answers instead of guesswork, try using taxr.ai - you upload your transcript and it tells you exactly what's happening with your return, if there are any issues, and what you need to do. Way better than these stabs in the dark (no offense to anyone). I was in your exact position last year and wasted weeks trying to figure out what was going on before finding this tool.

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Yeah it does cost something but honestly after spending HOURS on hold with the IRS and getting nowhere, it was totally worth it to me. I got answers in minutes that I couldn't get after days of trying.

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Can confirm taxr.ai is legit. Used it when I had a weird code on my transcript and no one could tell me what it meant. The tool explained everything and even predicted when my refund would arrive - was only off by 2 days.

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Any alternatives to IRS identity verification without the code? Been waiting 3 weeks, nothing arrives but they keep telling me to wait

Anyone else frustrated trying to get the verification code from IRS? I e-filed my return back in early April and got a message saying I needed to verify my identity. The IRS said they'd mail me a code within 7-10 days, but here I am almost 3 weeks later with nothing. I've called them 4 times and each time I get the same scripted response: "Just wait for the code in the mail." Today when I called again they said they'll send another one if it doesn't arrive by Monday, but thats another 2 weeks of waiting! Meanwhile I'm getting ALL my other mail just fine - credit card offers, bills, even a letter from the IRS about something else entirely. But no verification code. The most frustrating part is that my brother filed a week after me and already got his code and his refund. Is there ANY other way to verify without waiting for this phantom code that never seems to show up? I'm at my wits end here.

The only thing that worked for me was the Taxpayer Advocate Service. Had to wait 3 weeks for an appointment but they resolved it same day once I got in front of them.

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Quick question - are you trying to verify through the "Get Transcript" system or through the Identity Verification Service? They're two different things with different processes.

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It's the Identity Verification Service. After I e-filed they sent me a message saying I needed to verify my identity before they would process my return.

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Ok that's the right one then. Just wanted to check because sometimes people confuse the two systems. Unfortunately the mailed code is your only option unless you go through TAS or congressional rep as others have suggested.

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