I think we've all been there with IRS calls... maybe try the lesser-known approach? Perhaps contact your local Taxpayer Assistance Center and schedule an in-person appointment? I'm not entirely sure, but I believe they might be able to help with refund status questions. Just be aware that you'll need to call the appointment line at 844-545-5640 to schedule, and appointments are typically available 30 days out. Might be worth considering if your issue is time-sensitive and you haven't had luck on the phone.

I work with tax issues daily and here's what actually works: 1. Call 800-829-1040 2. When prompted, press 2 for Spanish (even if you don't speak it) 3. When the Spanish menu begins, press 1 (this gets you to an English-speaking representative) 4. Press 3 for "other tax questions" 5. Press 2 for "all other questions" 6. When asked for SSN, DON'T ENTER ANYTHING 7. When prompted again, press 2 8. Press 4 for "all other inquiries" This bypasses the highest-volume queues. I got through in 20 minutes yesterday using this method. The representatives speak English regardless of which language queue you enter through.

I verified online exactly 26 days ago and by phone 14 days ago. My transcript updated exactly 7 days after phone verification with a 971 notice code, then 3 days later with a 570 code, and finally 4 days after that with an 846 direct deposit code. The entire process took exactly 28 days from initial verification to refund in my account. The online verification DOES work, but the IRS internal processing doesn't instantly reflect in their public-facing systems.

Think of the IRS verification system like checking luggage at the airport - your bag (verification) is confirmed as received at check-in (phone call), but it still needs to travel through the conveyor belt system (internal processing) before it reaches your destination (transcript update). The phone agents can see it's in the system, but they can't necessarily speed up the conveyor belt. This is why you're getting conflicting information - you're verified in one system but that information hasn't propagated to all systems yet.

The system is back up now - just successfully submitted my return 10 minutes ago. I've been checking hourly since yesterday afternoon. What worked for me was going through the "Where's My Refund" tool first, which seemed to refresh my session credentials, then immediately trying to access the e-file system. I've experienced these outages before during the 2022 tax season when they were updating their identity verification protocols, but I'm surprised they're still having these issues in 2024. They must be running on technology from the stone age compared to what banks use these days.

I went through this same roller coaster last week. It's like when the DMV website crashes right before registration deadlines - totally predictable yet somehow never fixed. I tried for two days straight before getting through. What worked for me was filing at 4:30am when server load was lower. If you're on a deadline, the IRS actually has a form (Form 8948) that you can submit explaining why you had to paper file instead of e-file. Compared to the passport renewal system issues last summer, the IRS is actually handling this better - at least they have status updates.

Have you checked your tax transcript for any movement? Sometimes there are indicators there even when WMAR doesn't update. • Look for TC 971 codes • Check for any 570/571 combinations • See if there's a 290 code with the same cycle as your original return These can tell you if your amendment is actually being processed despite no visible updates on the WMAR tool.

Have you tried calling the Taxpayer Advocate Service? They sometimes can help if you're experiencing financial hardship due to the delay. What was the reason for your amendment exactly? Some types get processed faster than others.

Are we really still expecting the IRS to follow their own timelines in 2024? Haven't we learned by now? The real question is whether your return has any complexity at all. Did you claim any credits? Have multiple W-2s? Any investment income? Self-employment? If your answer is yes to any of these, expect 4-6 weeks minimum. Simple returns with single W-2s and standard deduction are moving faster, but even those are inconsistent. Your transcript showing processing is actually a good sign, but means you're still likely 7-14 days out from deposit.

My refund came through yesterday. Filed on March 1st. Got accepted same day. Waited 27 days total. No special credits. Just basic W-2 income. WMR never updated properly. Transcript showed processing the whole time. Then money just appeared in my account. No warning. Check your bank account daily. Don't rely on WMR. It's often behind. Hope this helps.