IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Carmen Ruiz

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Isn't it interesting how every year the IRS seems to change something fundamental about the refund process without clearly communicating it? Why not just send a press release explaining the new timing procedures? The reality is that banks used to get advance notice of incoming refunds, allowing them to credit accounts early as a courtesy. Now the IRS appears to be sending those notices closer to the actual release date. No promissory notes involved - just a timing adjustment that affects when your bank knows the money is coming.

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OMG tysm for posting this! I've been freaking out bc my DDD was 3/15 but nothing hit my acct until exactly that day. Last yr it came 2 days early! Was driving me crazy checking my bank app every 5 mins lol. Def not promissory notes tho - just checked with my CPA friend and she confirmed IRS changed their ACH timing. Phew! At least now I know it's normal and not just me.

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Chloe Harris

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This happens more often than people realize. Tax Topic 152 simply means your return is being processed normally. Nothing to panic about. Keep the check for now. Don't spend it. Wait for further instructions. The IRS will send a notice. They'll adjust your refund. The system works slowly but correctly. Document everything. Take photos of the check. Save all correspondence. Be patient.

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Diego Mendoza

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Just to clarify what others have said - Tax Topic 152 is actually a good sign, not a bad one. It means your return is in normal processing and you're still due a refund (though possibly adjusted). If there was a serious problem, you'd see Tax Topic 151 instead, which indicates a tax offset or debt. I've been tracking my returns carefully for years, and the 152 topic appears on most normal returns at some point in processing.

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This reminds me of when I received an Economic Impact Payment after already claiming the Recovery Rebate Credit a few years back. Similar to your CTC situation, but the processing was actually faster than my normal returns. The IRS just adjusted the amount and moved on - much like when you make a simple math error and they correct it automatically. Unlike audit situations where they freeze your entire refund, these credit reconciliations are routine.

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Laila Fury

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Have you checked your tax transcript to see what's actually happening with your refund? Sometimes the WMR tool doesn't show the complete picture. I've had clients use taxr.ai to analyze their transcripts and it showed exactly why they were getting a paper check instead of direct deposit. Have you confirmed whether your banking information was rejected? Was there an offset that reduced your refund amount? Did you request a paper check without realizing it? The transcript would show all of this.

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Just to clarify something important - are you working with an actual licensed tax preparer or a tax preparation company? Because if you're working with someone claiming they can "print your check," that would be concerning, right? Only the Treasury Department can issue IRS refund checks, and they have specific security features to prevent fraud. No legitimate tax preparer would suggest they could print an IRS check for you, would they?

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According to TurboTax's support page (https://ttlc.intuit.com/turbotax-support/), when you pay preparation fees upfront, SBTPG is not involved in your refund process. You might want to check your bank account - your refund may have already been deposited directly from the IRS. I'd also suggest checking the IRS Where's My Refund tool (https://www.irs.gov/refunds) as an alternative to SBTPG tracking. Just be careful about entering your information correctly.

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Mason Kaczka

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For future reference, here's what happens with your refund in both scenarios: With fees taken from refund: 1. IRS sends your entire refund to SBTPG 2. SBTPG deducts TurboTax fees plus their own fee ($39-44) 3. SBTPG sends remaining amount to your bank 4. You can track this process on SBTPG website With fees paid upfront: 1. IRS sends your entire refund directly to your bank 2. No SBTPG involvement or account needed 3. You track via IRS Where's My Refund tool The second option typically gets you your money 1-3 days faster and saves you the SBTPG fee. That's why you can't log in - there's no account to access!

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I might be able to offer some insight... My refund followed almost exactly your pattern, but I was a bit concerned when I noticed a one-day delay between when SBTPG received the funds and when they released them. I reached out to my tax preparer, and they explained that there's an additional verification step that happens at SBTPG that wasn't necessary in previous years. This is apparently due to some new anti-fraud measures.

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Melina Haruko

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I call this the "tax refund dance" - one step forward, two steps back, spin around, and pray your money appears! πŸ•ΊπŸ’° But seriously, your timeline is textbook for this season. I filed 1/18, accepted 1/19, SBTPG got it 2/19, and it hit my account 2/21. The SBTPG holding period is actually for verification of the refund against potential offsets - they're making sure the Treasury doesn't pull back the funds before releasing them to you. It's annoying but better than getting the money and then having it yanked back later!

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