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UPDATE: ID Verification Issue - System Only Asking for 2024 Info When It Needs Both Years

UPDATE: I thought I might share my somewhat unusual verification experience, in case it helps others in a similar situation. I initially filed around 1/30/24, and it was accepted approximately 2/3/24. Since then, I've had blank transcripts and my return has been seemingly stuck in the "still being processed" status. I decided to perhaps call in last Thursday to check on everything, and was informed that I needed to verify my identity and that they had sent a letter out on 3/7/24. I received my verification letter on 3/14/24 and completed the online verification that same day. I received what appeared to be a confirmation that the verification was completed successfully. To be thorough, I called this morning to confirm everything was properly processed, and interestingly, I was told that my verification didn't fully process on their end. Apparently, the system has been experiencing some technical issues and only requesting 2024 information during the online verification process, when it should actually be requesting both 2023 and 2024 information. The representative was kind enough to verify me via phone, so now I'm hopefully fully verified and my return can be processed properly. If you've recently verified online and were only asked to provide 2024 return information, it might be worth calling to make sure your verification was fully processed! The representative also mentioned that once you're verified, you probably shouldn't check WMR or anything for about 3 weeks after verification (if you haven't received your funds by then). Interestingly, she noted that many people were being flagged for verification because they were checking transcripts and similar information before their refund was processed, which apparently triggers potential fraud alerts in their system. πŸ€” I apologize for the somewhat lengthy post, but I thought this information might be helpful to others in a similar situation.

Jayden Reed

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I need to share a cautionary tale here. I verified online on February 27th (exactly 23 days ago), thought everything was fine, and waited patiently. After seeing posts like this, I called yesterday and discovered my verification had NEVER processed correctly. The agent told me that approximately 42% of online verifications since February 1st have been affected by this glitch. After verifying by phone, she told me to expect my refund within 9 business days. If I hadn't called, I might have been waiting indefinitely. The system won't notify you if your verification fails!

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42% failure rate? That's a massive system problem. IRS should send notices to everyone affected.

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Nora Brooks

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For anyone dealing with this issue, I created a timeline based on my experience and what I've seen from others: 1. If you verified online between January 29, 2024 and March 15, 2024, and were only asked about 2024 information, your verification likely didn't complete properly 2. After calling and completing phone verification, most people are seeing transcript updates within 2-5 days 3. Refunds are typically being issued 5-9 days after successful phone verification 4. The IRS updated their system on March 16, 2024 to fix this issue for new verifications, but they're not automatically fixing previously affected accounts Hope this helps others navigate this frustrating situation!

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Levi Parker

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Check your bank account, not TurboTax. TurboTax doesn't always update correctly. I filed March 2nd. My refund hit my account yesterday with no warning. WMR still shows processing. Transcripts updated last Friday. IRS doesn't follow their own timelines anymore.

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Libby Hassan

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In my experience with filing on March 1st for the past three tax seasons, there's a pretty consistent pattern. Last year I filed on March 1st and saw my refund exactly 17 days later. The year before was 21 days. This year I filed March 1st again and just got my deposit yesterday - so 20 days total. The community wisdom is that early March filers typically see 17-21 day processing times unless there are complications with credits or verification issues. Your state refund is definitely a good sign! I always tell friends that the transcript is your best friend during tax season - it updates way before WMR does.

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Thanks for sharing your experience. Is there a specific day of the week when refunds typically hit accounts? I've heard Wednesdays and Fridays are common deposit days.

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Owen Devar

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Oh gosh, I've been through this exact situation! The 570 code with an 'as of date' usually means they're reviewing something specific on your return. Based on the timeline you've shared: - Paper filed on Jan 27th βœ“ - Processing started Feb 4th βœ“ - Current date is mid-March βœ“ - As of date shows March 24th βœ“ I'd expect one of two things to happen: 1. The hold resolves automatically (look for code 571 followed by 846 with your refund date) 2. You'll receive a letter requesting additional information Since it's been about 6 weeks since processing began, I'm worried you might be cutting it close for getting the refund by month-end. The fact that it's a prior year return (2021) filed on paper means it's likely going through additional verification. I'm feeling anxious for you because I know how important this is for your remote work setup!

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Daniel Rivera

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I just went through something similar with my 2021 paper return! According to the IRS.gov website FAQ section (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions), the 570 code means there's a temporary hold while they review something. In my case, they were just verifying my identity because I hadn't filed for a couple years. My timeline was: - Filed paper return on Dec 20, 2024 - Processing started Jan 15, 2025 - 570 code appeared Feb 10 with "as of date" March 5 - 571 code (hold released) appeared Feb 28 - 846 code with refund date appeared March 7 - Refund received March 12 Does anyone know if this sounds similar to what might happen with OP's return?

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Have you considered the possibility of an ERS hold? Self-employment returns often get flagged for Error Resolution System review, especially with dependent-related credits. The Integrated Automation Technologies system might have your return in queue for manual verification. The transcripts showing blank with a March 24 date suggests possible IDRS cycle code assignment without transcript generation completion. Did you receive CP05 notice requesting additional verification?

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I think everyone's overthinking this. Have you checked if your return is affected by the PATH Act? This happens with certain credits and causes a mandatory hold until mid-February. Did you claim EITC or ACTC with your dependents? Also, have you tried checking your account transcript instead of just the return transcript? Sometimes one updates before the other.

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Ella Lewis

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Be careful about assuming you'll get your refund without warning! Last year I never saw updates on the website, but instead of getting my refund, I got a CP05 letter requesting more information! I'm so upset thinking about it even now. The letter came 10 weeks after filing, and then took another 8 weeks to resolve. By the time I got my refund, I had already missed payment deadlines I was counting on that money for. Check your mailbox religiously - sometimes they send notices without updating online systems!

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Sophia Long

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Did you have any indication on your transcript before the letter came? Any codes that might have warned you?

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According to the IRS.gov processing guidelines, identity verification can add 9 weeks to processing time. The IRS Where's My Refund tool often doesn't update until final processing stages. The official IRS statement is that most refunds are issued within 21 days, but identity verification, credits claimed, and other factors can extend this timeline significantly. Have you checked the Tax Season Refund Frequently Asked Questions page on IRS.gov? It specifically addresses these delay scenarios.

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