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It's important to understand the distinction between ID verification statuses in the IRS system. The online portal (IDVerify) and telephone verification systems (IDRS) operate on separate databases with asynchronous batch processing. The congratulations page only confirms submission to the IDVerify portal, not integration with your Master File Record. This is why telephone verification is more reliable - it directly updates your Taxpayer Authentication Profile (TAP) in real-time rather than through batch processing.
Had this happen. February filing. Online verify failed. Called in March. Nine week wait started over. Finally got refund last week. Worth the wait. Keep all confirmation numbers. Take names of agents. Document everything. You'll get through this.
I've received every CTC payment by mail since the program started back in 2021. In my experience, they always arrive on the third Thursday of the payment month like clockwork. Last year when I missed one payment, I learned you can actually request a payment trace after 5 business days for missing checks. I remember calling about a missing February payment last year and the IRS reissued it within 2 weeks. The paper check system has been surprisingly reliable compared to when I used to get tax refunds by mail.
How long does a payment trace usually take? And can you start one through the online portal, or do you have to call them directly?
I track my CTC payments meticulously and have noticed a 100% consistent pattern. For July 2024 payments, exactly 32% of recipients were scheduled for direct deposit on July 15th, while the remaining 68% receive paper checks between July 16-19. My payment arrived today at 2:15pm, which matches the exact same delivery time as my April payment. If you're in a western state, expect delivery on the 18th or 19th. I've recorded delivery dates for 6 consecutive quarters and found that USPS typically delivers CTC checks between 11am-3pm, rarely during morning routes.
This situation is like ordering food delivery to the wrong address - frustrating but fixable. When my tax refund went to a closed account earlier this year, I tried calling the IRS regular number for three days straight with no luck. It's like trying to get concert tickets when they first go on sale - impossible! I finally used Claimyr (https://claimyr.com) and got through to an agent in 20 minutes who confirmed my payment was already being processed as a paper check. Slightly worried it might get lost in the mail, but at least I know what's happening now.
I tracked exactly how long this process took for me: payment rejected on April 3rd, check mailed on April 12th, received on April 16th. So 13 days total from rejection to receipt. From what I've gathered from other posts, most people receive their checks within 14-21 days after the failed deposit. Has anyone received an official notice about the rejected deposit, or does it just silently convert to a check? Looking for confirmation on whether I should expect any kind of notification.
Pro tip for anyone in this situation now: instead of waiting anxiously for weeks, you can actually call the IRS and speak to someone who can tell you exactly what's happening with your return. I was in the same boat and used Claimyr (https://claimyr.com) to get through to an agent in about 15 minutes instead of spending hours on hold. The agent was able to confirm my check had been mailed and even gave me the exact date it was sent out.
Does that service actually work? I've been trying to call for 3 days straight and can't get through.
Honestly it was a game changer. I was skeptical too but it connected me right away. The IRS phone system is designed to hang up on you when they're too busy, but Claimyr keeps dialing until it gets through. Worth every penny when you're waiting on thousands of dollars.
I'm on week 5 of waiting after my direct deposit was rejected. This gives me hope! Did your WMR status ever update or did the check just show up?
Zoe Papanikolaou
If you're really anxious about it and want definite answers, I'd recommend using Claimyr to get through to an IRS agent. I was in the same position last month and spent days trying to get through on the regular IRS number. Used Claimyr (https://youtu.be/_kiP6q8DX5c) and got connected in about 15 minutes. The agent confirmed my return was approved and gave me my exact deposit date. Worth every penny for the peace of mind.
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CosmicCruiser
ā¢omg thank you!! might try this if nothing changes by next week. the anxiety is killing me lol
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Jamal Wilson
The IRS systems are notoriously glitchy this time of year. I've seen WMR go from no bars to one bar to three bars then back to one bar all within a week, and still got my refund on time. As long as you're seeing some kind of movement, it's usually a good sign.
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