


Ask the community...
When I was stuck in this situation last year, I finally got tired of waiting and called the IRS. Spent three days trying to get through their phone system. Finally used Claimyr (https://claimyr.com) and got connected to an agent in about 15 minutes. The agent confirmed my return was fine and just in the verification queue. Got my deposit about a week later. Sometimes just talking to a human at the IRS can put your mind at ease or identify if there's an actual issue that needs addressing.
Thank you!! I tried calling twice but gave up after being on hold forever. Might try this service if I don't see movement by next week.
No problem! Yeah, the hold times are brutal this time of year. Just knowing nothing was wrong with my return made the wait easier. Good luck!
Check your transcript if you can access it online. It will show more detailed info than the WMR tool. If you see codes like 570/971, there might be a small issue they're reviewing. If you just see code 152, you're in normal processing.
Be careful with this situation. My brother had the same code, verified no offsets, and ignored it thinking it was a mistake. Six months later, still no refund, and turns out they were questioning some business expenses on his Schedule C. The letter had been sent to an old address. By the time he sorted it out, they had escalated it to an actual audit. Don't assume it'll just work itself out - be proactive once you get that letter.
How long exactly did it take from when he first saw the code until the situation was fully resolved? And did he end up getting the full refund amount or did they adjust it?
That's like leaving your car running in a bad neighborhood and hoping it doesn't get stolen. The IRS process is similar - if you don't attend to it, things can go from simple verification to complex audit pretty quickly. I've seen this happen to clients who thought ignoring notices would make them go away.
I went through this exact situation in February. Tax topic 151, confirmed no offsets, total confusion. Turned out they just needed to verify my identity because I had moved to a new state mid-year. Used the ID verify tool on IRS.gov, and my refund was processed within 9 days after that. Much less dramatic than I expected! The system works, it's just not very transparent about what's happening.
Did you receive any email confirmation when your advance was denied? Did it specifically mention how the fees would be refunded? What date did you file and when was the advance officially denied?
Not OP but I'm in the same boat and this thread is a lifesaver! š I got an email on Feb 12 saying I was denied, but it only vaguely mentioned "fees will be refunded according to terms and conditions" without any timeline.
I had this happen last year. Filed January 31st, denied February 3rd. Got my fees back February 21st. They sent it to my direct deposit account. Never got any notification it was coming - just showed up. Called probably 30 times in between with no help. The whole system is designed to make you give up.
What if I told you this happens every single year and is practically built into their business model? How many people give up after calling a few times and just write off the $39-89 in fees? Millions. Now multiply that by even a small percentage of filers who don't pursue refunds aggressively. It's a substantial amount of money they're holding onto for weeks or months. I've been preparing taxes professionally for 8 years and always advise clients against these advance products for this exact reason. The convenience rarely outweighs the headaches when anything goes wrong - and something goes wrong for about 15-20% of applicants based on what I've seen.
The transcript behavior you're describing is specifically related to the IRS Master File processing system. When your return moves between different processing stages, the transcript availability temporarily changes. The N/A status for 4 consecutive days may indicate your return has moved to the final verification stage before refund approval. This is typically a positive sign that processing is nearing completion rather than an indication of problems.
I remember my first time dealing with this last year - drove me absolutely crazy! I was checking WMR hourly and watching my transcript like it was a suspense movie. What I learned after three tax seasons of this: the IRS systems are incredibly old and don't talk to each other well. My transcript did the exact same dance - N/A, then star, then back to N/A for almost a week. Then suddenly everything appeared at once and my refund hit 3 days later. The waiting is the hardest part, but this pattern is actually pretty normal.
Connor Murphy
Have u checked ur actual bank acct? Sometimes $ hits there b4 SBTPG updates. Also, what time zone r u in? IRS usually processes in batches throughout the day EST.
0 coins
Yara Haddad
There's another factor to consider here that many people overlook. If you had tax preparation fees taken out of your refund, SBTPG has to receive the full amount from the IRS, deduct their fees, and then forward the remainder to your bank. This adds another layer of processing time. Have you checked if your tax preparation included this option? And what bank do you use? Some banks hold deposits for 24 hours before making them available, especially for larger amounts. The combination of SBTPG processing plus bank holding periods can make it seem like there's a bigger delay than there actually is.
0 coins