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I've been stuck on N/A for over a month now. Called the IRS six times and couldn't get through. Finally used Claimyr (https://claimyr.com) to get past the busy signals - connected to an agent in about 15 minutes. Found out my return was just sitting in a backlog and needed manual review because of a small discrepancy with my W-2. They fixed it while I was on the phone and said I should see movement within a week.
OMG I was considering calling too! The anxiety of not knowing what's happening is the worst part. I might try that service next time instead of just refreshing WMR like a crazy person š
What's your DDD date? Is it actually 3/1 or 3/6? Sometimes people read the transcript wrong and the 846 code date isn't always the actual deposit date.
It says 03-01-2024 next to code 846! I double checked like 5 times lol. Should hit my bank account Friday! š
I filed on January 29th this year with education credits and had the EXACT same issue! My transcript only showed 768 and 806 until February 17th (two days after PATH lifted), then suddenly the 766 code appeared with my education credit amount. I was shocked by how complicated the whole process was - the IRS really doesn't make this easy to understand. My refund with all credits included was deposited on February 22nd, exactly 24 days after filing.
The collective wisdom around here is "transcript codes are like reading tea leaves" š Seriously though, education credits (AOTC/LLC) do typically appear after PATH restrictions lift, but not immediately. The system processes in batches. Your 768 (EITC) and 806 (withholding) are already there, which is a good sign. Most people see their 766 code appear within 7 days after PATH lifts. One thing to check: look at the expected refund amount on your return. If it's higher than what's currently shown on your transcript (the 768 + 806 amounts), then your education credit is likely still pending and not rejected. Patience is hard when you're waiting for money, I know!
Congrats on getting thru! The ID verify process this yr is brutal. FWIW, I've helped about 30 ppl in this sub with similar issues. The key thing you did right was being persistent about not needing a letter. The IRS actually updated their internal procedures (IRM 25.25.6.1) in Jan to allow phone verification w/o letters, but many reps haven't been trained on it. For anyone else stuck: call right at 7am ET, ask specifically for TPP dept (Taxpayer Protection Program), and have ALL tax docs from last 3 yrs ready. Refunds typically process 9-14 days after successful verification.
I'm so happy you got this resolved! The emotional toll of these verification issues is something the IRS doesn't seem to understand. Did they explain why you were selected for verification in the first place? I'm wondering if there are specific triggers we should all be aware of to avoid this next year. Also, did they give you any specific timeframe for when your refund might be processed now that verification is complete?
OMG I was literally losing my mind waiting for my refund this year! š« Filed on February 1st and didn't get my money until March 2nd - a whole MONTH of checking my bank account every morning! The approval came on February 28th and then the deposit hit 2 days later. I was so stressed because I needed that money for car repairs! But when it finally came through it was such a relief! š The waiting is the worst part, especially when you're counting on that money!
Have you perhaps considered that filing method might affect your timeline? I've noticed that people using certain tax software seem to report slightly faster processing times, though I'm not entirely sure if that's just coincidence. It might be worth checking the IRS2Go app for updates as well, if you haven't already. Sometimes it shows updates a bit sooner than the website, at least in my limited experience. Just a thought that might help while you're waiting.
Amaya Watson
Be extremely careful with this situation. I waited exactly 47 days for my employer to send a replacement W-2 last year, and it put me past the filing deadline. I ended up with a $435 late filing penalty that took 3 months to get removed. If you have exactly 30 days or less until the filing deadline, I would immediately proceed with getting a wage transcript and filing Form 4852. Don't trust that your employer will suddenly become responsive.
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Grant Vikers
Here's what worked for me: I contacted our HR department directly instead of my boss. Turns out my boss hadn't forwarded my request to payroll. HR had my W-2 sent out the same day. If that doesn't work, call the IRS. They'll contact your employer. Most businesses straighten up fast when the IRS comes knocking.
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