Would the IRS care if I filed with a different email than last year? Does that information even get sent to them?

The IRS doesn't receive or care about what email address you used to file your taxes. They're only concerned with the actual tax information (SSN, income, deductions, etc.), not the account details from the tax preparation software. When you e-file, the only things transmitted to the IRS are your tax forms and the data they contain, along with some tracking information from the tax preparation company. Your login credentials, email address, and account information stay with the tax preparation company and aren't part of what gets sent to the IRS.

Their customer service is the WORST. I tried calling about a similar issue and was on hold for 1.5 hours before I gave up. Their chat support just sends automated responses that don't address the issue.

How do you contact the Taxpayer Advocate Service? I've been dealing with the IRS for months on a similar issue with no progress.

You can reach the Taxpayer Advocate Service by calling 877-777-4778. They also have local offices in every state that you can find on the IRS website. When you contact them, explain that you're experiencing financial hardship due to the situation and that your attempts to resolve it through normal IRS channels haven't been successful. Be prepared to provide documentation of your financial situation and all your attempts to resolve the issue with the IRS directly. They tend to prioritize cases where there's a demonstrable financial hardship or where the standard IRS procedures have failed multiple times.

This is great advice - I just got $32k in loans forgiven through this exact program. The key is to consolidate first if you haven't already, then apply for an income-driven repayment plan and request the account adjustment.

That's exactly what worries me - what else are they missing? The firm has been around for decades and has a good reputation locally, but they might not have enough trust experience. Do you think it's worth having someone do a comprehensive review of all the past returns, or would that cost more than it's worth given the dollars involved?

A comprehensive review could be expensive, potentially costing more than you'd recover. A practical approach might be to have another firm do a focused review looking only at common trust tax issues like the US Obligations, proper allocation of deductions, and correct classification of distributions. Explain the situation and ask for a limited review rather than a full audit of past returns. Focus on the last 3-4 years since those are still amendable. The review might cost $500-800, but if they find additional errors, it could pay for itself. Plus, it gives you peace of mind about other potential issues. Either way, I'd seriously consider finding a new accountant with more trust experience for future returns.

Not OP but this is super helpful. I'm also a trustee and never heard of the 65-day rule. Can you explain what that is? My accountant has never mentioned it.

I actually looked into wiring the money, but there are some complications. The banking system in Nicaragua isn't well connected internationally, and my aunt doesn't have a bank that can easily wire to the US. Plus the fees were crazy high - like 8% of the total amount. That's why I'm considering just bringing cash, even with the extra paperwork.

That makes sense - some countries definitely have banking limitations. If cash is your only reasonable option, then definitely follow all the advice about proper documentation. Make sure to keep the cash secure during travel too - consider a money belt or other secure option rather than just keeping it in your luggage. One other tip - once you're back in the US, don't be surprised if your bank asks a lot of questions when you deposit the cash. Banks have their own reporting requirements for large cash transactions, and they might request some of the same documentation you prepared for customs. Just be transparent about everything.

I brought back around $18k from selling my deceased mother's home in Mexico last year. They took me to a separate room, had me fill out the FinCEN form, and then questioned me for about 45 minutes about the source of the funds. They called the number I provided for the real estate agent in Mexico to verify parts of my story. They also took pictures of all the documentation I brought (deed of sale, my mother's death certificate, etc). It was intense but professional. The key was having solid documentation - I saw someone else there with a similar amount who couldn't properly explain where it came from, and they were having a much harder time.

So I can just go to the IRS website and make a payment even though my account doesn't show any balance due yet? Will they know what to do with my money if I don't have any payment plan details or account numbers?

Yes, you can absolutely make a payment even if your balance isn't showing yet. The IRS can match payments to your tax account using your Social Security Number, tax year, and payment type. When you go to the IRS Direct Pay website, you'll select the tax year, the reason for payment (select "extension" or "balance due"), and enter your identifying information. The system will know what to do with your payment even without specific payment plan details. The most important thing is to get some payment in before the deadline to reduce the penalties and interest that are starting to accrue.

This is such an important point! Different states have different rules about extensions. Some automatically grant a state extension if you get a federal one, some require a separate state extension form, and the deadlines can vary too.