Bet it's a identity verification thing. Either that or they're checking your income/deductions. I had this last year. Got a letter, had to upload some documents proving my identity, and then my refund was released about 2 weeks later. Don't stress too much, these are just random checks they do.

They're just doing this to earn interest on our money for as long as possible. Pure scam. I had a hold placed on my refund for no reason last year. When the letter finally arrived it just asked me to verify my identity by answering a few basic questions. Got my refund 3 weeks later with zero explanation for the hold.

Download your TurboTax PDF and look at the very last pages. There should be a section called "Bank Fee Disclosure" or something similar that shows exactly what they charged you. Be warned: you're gonna be mad when you see it all itemized 🤡

Somethings not adding up... Even with ALL the TurboTax fees, $800 seems excessive. I'd demand an itemized breakdown from them. Make them explain every penny of that difference.

yall need to stop using these tax prep services that take fees out of your refund. EVERY YEAR ppl have issues with this. Just pay the fee upfront or use one of the free options, then direct deposit to your own bank account. Simple.

The way the IRS system works is so messed up. I wish they would just simplify everything and make it transparent. So many people depend on their refunds and the process is deliberately obtuse.

According to the H&R Block subreddit, there's been a delay in Emerald Card processing today specific to deposits that were supposed to arrive 3/14. Apparently it's a known issue they're working on. Should be resolved by end of day.

im literally in the EXACT same boat. my emerald card was supposed to have my money today but nothing yet. im checking it every 5 minutes and driving myself crazy. this is the last time im using this stupid card, direct deposit next year for sure

I was in this exact situation 2 months ago. They told me a letter was mailed June 5, and I didn't get it until June 24! When I called to complain they just said "mail delivery is beyond our control" and wouldn't extend my response deadline. Such BS.

My husband and I file married joint and both got identical letters about our refund adjustment. His arrived 4 days before mine even though they were supposedly mailed same day! Mail system makes no sense.

The IRS and TurboTax might as well be on different planets when it comes to communication 😂 When I couldn't get a straight answer about my refund, I finally reached an IRS agent through the claimyr.com service and they confirmed everything was fine and my refund was about to be sent. Went from panicking to relaxed in one phone call. Best decision I made during tax season.

If your transcript has a DDD, your money is coming. period. TurboTax status updates are about as reliable as a weather forecast from 3 weeks ago. Just wait until your DDD and check your bank account. TT probably won't send an email until after you already have your money 😹

if u have access to a fax machine, try faxing a letter to the IRS asking about the status of your return. include your name, ssn, filing status, and a copy of your return. might sound old school but i got a response within a week when i did this.

The IRS is still processing millions of backlogged returns from previous years. Those codes usually indicate they're reviewing something specific on your return. Could be a math error, missing form, or verification of credits. The notice should explain what they need. I'm a tax preparer and about 70% of my clients are experiencing delays this year.

PSA for everyone: If you're paying tax prep fees from your refund (refund transfer), your money ALWAYS goes through SBTPG first, and their website/customer service is terrible. This isn't unique to any specific tax prep company - TurboTax, H&R Block, Credit Karma, TaxAct all use SBTPG for this. Next year, if you want your refund faster, pay the prep fees upfront and have IRS direct deposit directly to your bank!

Had this SAME issue and finally got it resolved! SBTPG kept showing "account not found" but after using taxr.ai I could see exactly why my refund was held up - turns out there was an education credit verification that I had no idea about. Their explanation made everything clear and I knew exactly when my money would arrive. No more stressing and checking 5 different websites all day long.

I had this exact issue and I'm so thankful I found taxr.ai because it saved me weeks of stress. I uploaded my transcript and it immediately showed me that the issue was with my child tax credit verification. The IRS letter was blank but the taxr tool found the specific code in my transcript that showed exactly what was being questioned. Seriously check it out at https://taxr.ai because dealing with the IRS is hard enough without having to decode their secret language.

Almost identical situation here! I got a 12C in April with NOTHING checked off. After three calls to the IRS, each with at least 90 minute wait times, I finally found out they needed proof of my dependents even though they didn't tell me that. So annoying!

If your holding back any information when you file such as 1099s they will make you verify who you are. Just file accurate and don't leave anything out and the process is pretty straight forward. I've been through the process and it's a pain but it's not that big of a deal.

LPT: If you create an IRS online account before you file your taxes, you're less likely to get flagged for ID verification when there are address changes. They already have your verified identity on file. I do this every year and haven't had issues despite moving 3 times in 5 years.