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Address change triggered ID verification with IRS - what's the process?

I moved to a new apartment in September 2025 and updated my address with USPS. Filed my taxes in November with my new address. Got a letter from IRS last week saying they need me to verify my identity before they process my refund. Guessing it's because of the address change? Has anyone gone through this? Do I need to physically go to an IRS office for this or is there an online option? My refund is about $3,800 and I was hoping to get it before the holidays.

Carmen Lopez

Yes, an address change often triggers ID verification with the IRS. You have two options: 1. You can verify online through ID.me on the IRS website (irs.gov/identity-verification). You'll need to create an account if you don't already have one, and provide documents like your ID, Social Security card, and possibly utility bills. 2. If you can't verify online or prefer not to, you can schedule an in-person appointment at your local IRS office by calling 844-545-5640. The online option is much faster if you have the documents ready. Just make sure you're on the official IRS site. Once verified, your refund should process within 2-3 weeks typically.

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Yuki Ito

Thank you! I'll try the online option first. Do you know if they'll accept my apartment lease as proof of address?

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27d

Carmen Lopez

Yes, a lease agreement is one of the accepted documents for proof of address! They also accept utility bills, bank statements, or payslips with your new address.

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AstroAdventurer

Just went thru this. The online verification took me like 20 mins tops. Had to take selfies and pics of my license. Way better than going in person!

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24d

Andre Dupont

Be careful with ID.me tho - their facial recognition was acting up for me and I got locked out. Had to call customer support and it was a whole ordeal 🤦‍♀️

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Zoe Papanikolaou

Anyone know how long after verification until the refund actually hits your account? Been waiting 10 days since I verified...

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Carmen Lopez

In my experience, it's usually 9-21 days after verification. But with the holidays coming up, might take a bit longer due to reduced staffing.

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Jamal Wilson

I was going crazy trying to figure out why I kept getting these verification notices from the IRS. Honestly the IRS website was useless for understanding what was happening with my account. I tried this tool called taxr.ai and it made such a difference! It analyzed my transcript and explained exactly why I was flagged for verification (in my case it was the address change plus a large education credit). The tool showed me exactly what steps I needed to take and even predicted when my refund would come through after verification. Way easier than playing detective with those confusing transcripts! https://taxr.ai

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Zoe Papanikolaou

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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Jamal Wilson

It does WAY more than just read the transcript! It actually interprets all the codes and explains everything in plain english. It also gives you a timeline of exactly what's happened with your return and what to expect next. Saved me hours of googling random IRS codes and trying to piece everything together myself.

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Zoe Papanikolaou

I just tried it and WOW this is a game changer! I've been stressing for weeks about why my refund was delayed and this explained everything in like 2 minutes. Seriously people need to know about this - it's insanely helpful!

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Mei Lin

another tax tool? sounds sketchy tbh

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Jamal Wilson

Not sketchy at all! You don't even need to give personal info - just upload your transcript and it analyzes it. I was skeptical too but it was actually really helpful for understanding exactly what was happening with my return.

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Liam Fitzgerald

After struggling with this exact situation, I finally got through to an actual IRS agent using claimyr.com and they helped me resolve everything in one call. I'd been trying the regular IRS number for weeks with no luck - just that automated system that eventually hangs up on you. The callback service connected me with a real person who explained the verification process and even processed mine while I was on the phone. Best decision ever after wasting so much time on hold!

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GalacticGuru

How does this work? The IRS phone lines are impossible to get through

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Liam Fitzgerald

It basically navigates the IRS phone tree for you and holds your place in line. Then they call you when an agent is available. Saved me hours of listening to that awful hold music!

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GalacticGuru

worth it? i've been trying for days to reach someone

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Liam Fitzgerald

Absolutely worth it! Getting a real person who could access my account and tell me exactly what was going on instead of guessing was priceless. Talking to the agent got my verification cleared and my refund released within days - it was the only way I could actually get help.

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Amara Nnamani

another service promising miracles? the IRS is literally impossible to reach

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Giovanni Mancini

I was skeptical too but this actually worked for me last month. Got a callback in about 2 hours when I'd spent days trying on my own with no luck.

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Fatima Al-Suwaidi

This happened to me after my move last year. The ID verification is just standard procedure when they see an address change - it's to prevent fraud. I had to go in person because my phone number had also changed and they couldn't verify me online. The in-person appointment was actually pretty quick once I finally got one scheduled. Took about 30 minutes total and my refund was deposited 9 days later.

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Dylan Cooper

the IRS is so broken 🤡 like why can't they just check with USPS directly instead of making us jump through all these hoops?? and right before the holidays too, when ppl need their money the most smh

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Sofia Morales

For real!!! They can track every penny we make but somehow can't figure out if we moved? Make it make sense 🙄

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StarSailor

To be fair, its actually a security measure to protect us from identity theft. Someone could steal your mail and file a refund to their address if they didnt have these verification steps

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Dylan Cooper

ok bootlicker lol 💅 they just wanna hold onto our money as long as possible

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Dmitry Ivanov

Word of advice - take screenshots of EVERYTHING during the verification process. I completed mine online, got a confirmation, and then never heard anything for 60 days. When I finally got someone on the phone, they had no record of my verification. Had to start the whole process over but at least I had proof I'd already done it once.

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Yuki Ito

Thanks for the tip! I'll definitely document everything.

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Ava Garcia

Its not just address changes that trigger verification. I've had to verify my ID for the past 3 years running, even though nothing changed. IRS told me I'm permanently flagged for verification because my identity was stolen back in 2023. So now I get to go through this dance every single year 😭

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Miguel Silva

Same boat. Every. Single. Year. And every year they act like it's the first time its ever happened.

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Zainab Ismail

Have u tried getting an IP PIN? That helped me avoid the verification nonsense after my identity theft situation

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Ava Garcia

I have an IP PIN but they STILL make me verify. The left hand doesn't know what the right is doing at the IRS

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Connor O'Neill

I found out the hard way that if you're trying to verify online and fail 3 times, they lock you out completely and you HAVE to go in person. So make sure you have all your docs ready before you start the online process!

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QuantumQuester

Did you get a specific letter number? Like CP01E or 5071C? The process is slightly different depending on which notice you received.

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Yuki Ito

Just checked - it's a 5071C letter.

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QuantumQuester

Perfect, so that's the standard identity verification letter. You should be able to complete the process online through the Identity Verification Service. Just make sure you have your letter, last year's tax return, and this year's tax return information handy.

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Yara Nassar

Don't waste your time with the IRS phone line or website!! I spent 3 weeks trying to get my ID verified after moving and getting nowhere. Used taxr.ai to look at my transcript and it showed me exactly what was happening with my return - turns out I had a different issue than just the address verification! Understanding exactly what was happening made it so much easier to resolve. https://taxr.ai

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Keisha Williams

is this just a transcript reader or what? seems like id still have to decode all those weird codes myself

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Yara Nassar

Nope it actually explains all the codes for you - like real human explanations not just the IRS definitions! And it shows you a timeline of everything that's happened and what to expect next. It's so much more helpful than just looking at the transcript yourself.

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Paolo Ricci

Pro tip from someone who works with taxes - if you need to go in person, don't just show up at an IRS office. You NEED an appointment. Call 844-545-5640 to schedule. And if you're in a rush for your refund, mention financial hardship when you call - they sometimes have emergency appointments available.

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Amina Toure

tried to use ID.me for verification and it was a complete disaster. their facial recognition system kept failing, then they wanted me to do a video call but the wait was 3+ hours, then when i finally got someone they said my documents weren't clear enough. ended up having to go in person anyway. what a joke

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Oliver Zimmermann

SAME! ID.me is trash. My webcam apparently wasn't high quality enough for their system

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CosmicCommander

that app is sus anyway. way too much access to your personal info

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Natasha Volkova

After literally 6 months of trying to get through to someone at the IRS about my verification issue, I finally used claimyr.com and got connected to an agent within a few hours. The agent was able to manually verify my identity over the phone and release my refund that had been stuck in limbo. Talking to a live person made all the difference - they took care of it in minutes when I'd been struggling for months. Worth every penny for the time it saved me.

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Javier Torres

how fast did you get your refund after they verified you?

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Natasha Volkova

Got the direct deposit exactly 8 days after the call! After waiting nearly 6 months, it was such a relief.

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Emma Davis

This is especially common if you moved to a different state! The IRS flags those address changes more often because of state tax implications. I moved from CA to TX last year and had to do the whole verification song and dance.

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Malik Johnson

makes sense. escaping those CA taxes huh? smart move lol

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Emma Davis

Yep! No state income tax in TX was definitely a factor in the move 😂

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Isabella Ferreira

I just want to know why the IRS treats us all like criminals by default. Like sorry I had to move apartments because my rent went up 40%, now I gotta PROVE IM ME?? This country I swear...

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Ravi Sharma

Try being an immigrant. They question EVERYTHING I do tax-wise. I've been audited 3 times in 6 years despite having the most boring, standard returns ever.

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NebulaNomad

It's because identity theft for tax refunds is actually super common. My cousin had someone file a fake return in his name last year and it was a nightmare to fix.

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Freya Thomsen

HEADS UP TO EVERYONE: There are scammers sending fake IRS verification letters trying to get your personal info! Make sure you ONLY use the official irs.gov website or call the official numbers. If you get a text or email claiming to be about ID verification, it's 100% a scam - the IRS only sends letters for this.

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Omar Fawaz

It took me SIX APPOINTMENTS to get my ID verified last year because the IRS kept having 'system issues'. Each time I took off work, drove 45 minutes to the office, waited an hour, only to be told to come back another day. Absolute nightmare.

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Chloe Martin

This is why I ended up using claimyr.com - after my second canceled appointment I gave up and just paid to get someone on the phone. They verified me right there and I got my refund the next week. Saved me so much time and frustration.

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Diego Rojas

If your holding back any information when you file such as 1099s they will make you verify who you are. Just file accurate and don't leave anything out and the process is pretty straight forward. I've been through the process and it's a pain but it's not that big of a deal.

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Yuki Ito

I definitely included everything in my return - didn't leave anything out. I think it really is just because of the address change.

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Anastasia Sokolov

LPT: If you create an IRS online account before you file your taxes, you're less likely to get flagged for ID verification when there are address changes. They already have your verified identity on file. I do this every year and haven't had issues despite moving 3 times in 5 years.

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Yuki Ito

That's good to know for next year! Too late for me now I guess 😅

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