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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mateo Lopez

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Quick tip from someone who's been through this: wherever you are in the calendar, CALL ON TUESDAY OR WEDNESDAY MORNINGS! Monday = catching up on weekend emails Thursday/Friday = racing to finish weekly deadlines Afternoons = meetings and current client work When I called tax pros on Tuesday mornings around 10am, I got responses from 5 out of 6. When I tried Friday afternoons, 0 out of 4 called back.

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Good advice! Would you say the same applies for email inquiries or is calling better?

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Libby Hassan

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Great question about timing! I just went through this process myself last year and learned some hard lessons. I'd actually add one more consideration to the great advice already shared: many tax professionals are also doing year-end tax planning consultations from November through December. So while September-October might be ideal for initial conversations, don't be surprised if they're busy again in November/December with existing clients. One thing that really helped me was being super prepared when I reached out. I had my previous year's tax return, a list of any changes in my situation, and specific questions ready. This showed I was serious and made it easier for them to quickly assess if they could help me. Also, don't overlook smaller, local firms. I initially only looked at big-name places and got nowhere. Found an amazing EA through a local business referral who had immediate availability and has been fantastic to work with. For investment income like you mentioned, definitely look for someone with specific experience in that area - ask them directly about similar clients they've worked with. It makes a huge difference in catching deductions and planning opportunities you might miss otherwise.

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This won't help your current situation, but for anyone else reading this thread - if you have a car you think might actually appreciate or at least hold value (certain collectible models, limited editions, etc.), there's a strategy where you can document that you're buying it primarily as an investment rather than for personal use. You'd need to maintain records showing it's an investment (limited miles driven, storage conditions, maintenance records, documentation of its collectible status, etc.). You would still need to pay capital gains on any profit, but you might be able to deduct losses if you can prove investment intent.

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Roger Romero

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Do you have any sources for this? I have a 2018 limited production sports car that I drive maybe 500 miles a year and keep in climate controlled storage. I've been meticulous with documentation because I suspected it would appreciate, but my tax guy never mentioned this possibility.

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You should definitely explore this with a tax professional who specializes in collectibles and alternative investments. The key is proving "investment intent" from the time of purchase - which it sounds like you might have with your documentation and storage approach. Look into IRS Revenue Ruling 79-432 and related cases about collectible vehicles. The IRS generally looks at factors like: limited production numbers, historical appreciation trends, professional appraisals, minimal personal use, proper storage/maintenance for preservation (not just utility), and documentation showing you researched it as an investment opportunity. Your 500 miles/year usage pattern could actually work in your favor if you can show that level of restriction was specifically to preserve investment value. I'd recommend getting a professional appraisal done now to establish current fair market value for your records.

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This is such a frustrating aspect of the tax code that I've dealt with personally. The asymmetry really does feel unfair - they want their cut when you win but won't let you offset when you lose. One thing that might help future readers: if you use your vehicle for ANY business purposes (rideshare, delivery, real estate showings, business meetings, etc.), keep meticulous records. Even partial business use can sometimes allow you to claim a proportional loss deduction. The key is having contemporaneous documentation - mileage logs, business trip records, receipts showing business-related vehicle expenses. I learned this the hard way after selling my truck at a $8,000 loss and initially being told I couldn't deduct any of it. Turns out about 30% of my usage was for my consulting business, so I was able to reclaim some of that loss. It's not perfect, but it's something. The moral of the story: if you're buying a vehicle and think there's ANY chance you might use it for business, document everything from day one. You never know when those records might save you thousands in taxes later.

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Gabriel Ruiz

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lmaooo tax advocates are like bigfoot - everyone says they exist but nobody ever sees them 🤣

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fr fr mine must be on permanent vacation šŸ‘€

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Connor Rupert

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Definitely call them! I had the same issue - got assigned an advocate through the automated system but heard nothing for over a month. When I finally called, turns out they had the wrong phone number on file and had been trying to reach me. Got everything sorted within a week after that initial call. Don't wait - the IRS moves slow enough as it is!

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Evelyn Kim

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can somebody explain why they make this so confusing?? i mean why not just call it all the same thing?? spent 2 hours on the phone today with irs and even THEY couldn't explain it clearly lol. btw the woman i talked to also confirmed SSN and TIN are same for most people. wish theyd simplify this stuff!!

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Diego Fisher

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Because the government loves making things complicated! But seriously, I think it's because they need different categories for businesses vs individuals vs foreigners. TIN is just their umbrella term. I work in HR and we deal with this all the time - SSNs for most employees, ITINs for some foreign workers, EIN for the company itself.

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Ezra Collins

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I totally get the confusion! I went through the exact same thing when I first looked at my transcript. The terminology is really misleading because "TIN" sounds like it should be a separate number, but for most of us regular taxpayers, it's literally just our SSN with a fancier name. What helped me understand it was thinking of TIN as the "category" and SSN as the "type" within that category. It's like saying "vehicle" (TIN) when you specifically mean "car" (SSN). The IRS uses the broader term because their systems need to handle all kinds of taxpayers - individuals with SSNs, businesses with EINs, foreign workers with ITINs, etc. So yeah, if you're a regular US citizen or resident filing personal taxes, when you see "TIN" on any IRS document, just mentally replace it with "SSN" and everything will make more sense. They're the same number, just different labels depending on the context!

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I went through this exact same situation two years ago and it was incredibly frustrating! The lack of proper notification from the IRS about ITIN expiration is really a systemic problem that affects thousands of taxpayers every year. Here's what worked for me: I ended up using a Certifying Acceptance Agent (CAA) to renew my ITIN because I was too nervous about mailing my original documents. It cost about $50 but was worth the peace of mind. The CAA verified my documents and submitted everything electronically, which actually processed faster than the mail-in option. After my ITIN was renewed, I filed Form 1040-X and got the rest of my refund plus interest (which was a nice surprise!). The whole process took about 10 weeks total, which was shorter than I expected. One tip that helped me: I called the IRS every few weeks to check on the status of both my ITIN renewal and amended return. Even though the wait times are brutal, having those reference numbers and confirmation that everything was progressing normally gave me peace of mind during what felt like an endless waiting period. Hang in there - you will get your full refund, it just takes patience and persistence with the IRS bureaucracy!

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Caden Turner

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I'm going through this exact same situation right now! My ITIN expired and I had no idea until I got a significantly reduced refund. It's so frustrating that the IRS doesn't do a better job of notifying people about expiration dates. I've been reading through all the advice here and it's really helpful to know that others have successfully gotten their full refunds back. The process seems long but at least there's a clear path forward with the Form W-7 renewal and then filing an amended return. One question I have - has anyone had success contacting their local Taxpayer Advocate Service office for help with this? I'm wondering if they can help expedite the process or provide additional guidance since this seems like such a common issue that catches people off guard. Also, for those who used a CAA, how did you find a reputable one? I'm definitely leaning toward that option since mailing original documents makes me nervous, but I want to make sure I'm working with someone legitimate. Thanks everyone for sharing your experiences - it's really reassuring to know this can be resolved even though it's such a hassle!

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I can share some insight on both your questions! I actually did contact the Taxpayer Advocate Service when I was dealing with my ITIN renewal, and while they couldn't expedite the process itself (since it has to go through the normal channels), they were incredibly helpful in explaining exactly what I needed to do and making sure my paperwork was complete before submission. They also helped me understand the timeline better so I wasn't constantly worried about delays. For finding a reputable CAA, I used the IRS's official CAA locator tool on their website - just search for "Find a Certifying Acceptance Agent" on irs.gov. I called a few in my area and asked about their experience with ITIN renewals specifically, their fees, and how long they typically take to process applications. Most legitimate CAAs will be happy to answer these questions and explain their process clearly. The CAA I ended up using charged $75 and had processed hundreds of ITIN renewals. They walked me through everything, verified my documents on the spot, and submitted my W-7 the same day. Having that immediate confirmation that everything was correct was worth every penny for my peace of mind!

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