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Has anyone actually gotten money back from SBTPG after all this? I've been fighting with them for 10 MONTHS over a $4,200 refund they claim they sent back to the IRS. IRS says they don't have it. I've filed all the forms, done the trace, called hundreds of times... still nothing. I'm about ready to file a lawsuit but don't know if it's even worth the money.
Yes, I actually did get my money back but it took hiring a tax attorney to send a formal demand letter. Cost me $300 but I got my $3,800 refund within 3 weeks after that. Before the attorney I spent 4 months getting nowhere. Sometimes these companies only respond when they realize you're serious about legal action.
Thanks for letting me know! I was worried a lawyer would cost more than my refund. Did you use a local attorney or is there a specific type that handles these SBTPG issues? I'm definitely at the point where I'll try anything.
I'm going through almost the exact same situation right now! Filed in February through TurboTax, bank account issues led to SBTPG getting my refund, and they've been giving me the runaround for months. They've told me my check was "in the mail" at least 6 times now with different dates each time. Reading through all these responses is really helpful. I had no idea about requesting the EFT refund notification letter - that sounds like crucial evidence to have. I'm definitely going to call and ask for that today using the exact phrase Oscar mentioned. @Hannah - have you had any luck getting through to the IRS recently? I've been trying for weeks but the hold times are insane. Might have to try that Claimyr service everyone's talking about since I can't afford to spend entire days on hold. The most frustrating part is that SBTPG acts like they're doing you a favor by eventually maybe sending your own money back. It's ridiculous that tax prep companies can partner with these banks that basically hold your refund hostage. There should be better regulations around this whole process.
I'm so sorry you're going through this too! It's honestly a relief to know I'm not the only one dealing with SBTPG's endless "check is in the mail" promises. I've actually been documenting every single call - dates, times, representative names, and what they promised each time. It's become quite the spreadsheet! I haven't been able to get through to the IRS yet either. After reading everyone's experiences here, I think I'm going to bite the bullet and try Claimyr. Spending another week on hold just to get disconnected again sounds like torture. That EFT notification letter Oscar mentioned sounds like exactly the ammunition we need against SBTPG. The whole system is broken when legitimate taxpayers have to jump through this many hoops just to get their own money back. I've started warning everyone I know to avoid TurboTax specifically because of their SBTPG partnership. At this point I'd rather pay H&R Block's higher fees than deal with this nightmare again. Keep fighting and document everything! Hopefully we'll both have our money soon.
Quick tip from someone who's been through this: wherever you are in the calendar, CALL ON TUESDAY OR WEDNESDAY MORNINGS! Monday = catching up on weekend emails Thursday/Friday = racing to finish weekly deadlines Afternoons = meetings and current client work When I called tax pros on Tuesday mornings around 10am, I got responses from 5 out of 6. When I tried Friday afternoons, 0 out of 4 called back.
Great question about timing! I just went through this process myself last year and learned some hard lessons. I'd actually add one more consideration to the great advice already shared: many tax professionals are also doing year-end tax planning consultations from November through December. So while September-October might be ideal for initial conversations, don't be surprised if they're busy again in November/December with existing clients. One thing that really helped me was being super prepared when I reached out. I had my previous year's tax return, a list of any changes in my situation, and specific questions ready. This showed I was serious and made it easier for them to quickly assess if they could help me. Also, don't overlook smaller, local firms. I initially only looked at big-name places and got nowhere. Found an amazing EA through a local business referral who had immediate availability and has been fantastic to work with. For investment income like you mentioned, definitely look for someone with specific experience in that area - ask them directly about similar clients they've worked with. It makes a huge difference in catching deductions and planning opportunities you might miss otherwise.
This won't help your current situation, but for anyone else reading this thread - if you have a car you think might actually appreciate or at least hold value (certain collectible models, limited editions, etc.), there's a strategy where you can document that you're buying it primarily as an investment rather than for personal use. You'd need to maintain records showing it's an investment (limited miles driven, storage conditions, maintenance records, documentation of its collectible status, etc.). You would still need to pay capital gains on any profit, but you might be able to deduct losses if you can prove investment intent.
Do you have any sources for this? I have a 2018 limited production sports car that I drive maybe 500 miles a year and keep in climate controlled storage. I've been meticulous with documentation because I suspected it would appreciate, but my tax guy never mentioned this possibility.
You should definitely explore this with a tax professional who specializes in collectibles and alternative investments. The key is proving "investment intent" from the time of purchase - which it sounds like you might have with your documentation and storage approach. Look into IRS Revenue Ruling 79-432 and related cases about collectible vehicles. The IRS generally looks at factors like: limited production numbers, historical appreciation trends, professional appraisals, minimal personal use, proper storage/maintenance for preservation (not just utility), and documentation showing you researched it as an investment opportunity. Your 500 miles/year usage pattern could actually work in your favor if you can show that level of restriction was specifically to preserve investment value. I'd recommend getting a professional appraisal done now to establish current fair market value for your records.
This is such a frustrating aspect of the tax code that I've dealt with personally. The asymmetry really does feel unfair - they want their cut when you win but won't let you offset when you lose. One thing that might help future readers: if you use your vehicle for ANY business purposes (rideshare, delivery, real estate showings, business meetings, etc.), keep meticulous records. Even partial business use can sometimes allow you to claim a proportional loss deduction. The key is having contemporaneous documentation - mileage logs, business trip records, receipts showing business-related vehicle expenses. I learned this the hard way after selling my truck at a $8,000 loss and initially being told I couldn't deduct any of it. Turns out about 30% of my usage was for my consulting business, so I was able to reclaim some of that loss. It's not perfect, but it's something. The moral of the story: if you're buying a vehicle and think there's ANY chance you might use it for business, document everything from day one. You never know when those records might save you thousands in taxes later.
can somebody explain why they make this so confusing?? i mean why not just call it all the same thing?? spent 2 hours on the phone today with irs and even THEY couldn't explain it clearly lol. btw the woman i talked to also confirmed SSN and TIN are same for most people. wish theyd simplify this stuff!!
Because the government loves making things complicated! But seriously, I think it's because they need different categories for businesses vs individuals vs foreigners. TIN is just their umbrella term. I work in HR and we deal with this all the time - SSNs for most employees, ITINs for some foreign workers, EIN for the company itself.
I totally get the confusion! I went through the exact same thing when I first looked at my transcript. The terminology is really misleading because "TIN" sounds like it should be a separate number, but for most of us regular taxpayers, it's literally just our SSN with a fancier name. What helped me understand it was thinking of TIN as the "category" and SSN as the "type" within that category. It's like saying "vehicle" (TIN) when you specifically mean "car" (SSN). The IRS uses the broader term because their systems need to handle all kinds of taxpayers - individuals with SSNs, businesses with EINs, foreign workers with ITINs, etc. So yeah, if you're a regular US citizen or resident filing personal taxes, when you see "TIN" on any IRS document, just mentally replace it with "SSN" and everything will make more sense. They're the same number, just different labels depending on the context!
Isabella Brown
I'm in the same boat with a 1099K from eBay. Does anyone know if I need to keep track of EACH item I sold separately? I sold like 200+ things throughout the year and didn't keep perfect records of the cost of every single thing. Some were just stuff from around my house. Is the IRS going to come after me??
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Aisha Abdullah
ā¢For items you're selling from around your house (personal items), those are generally considered personal capital assets rather than inventory. If you sell them for less than you paid, you don't report the loss. If you sell for more than you paid, technically it's a capital gain. However, for a reselling business where you buy items specifically to resell, you should track cost of goods sold. If you don't have exact records for every item, you can use a reasonable method to estimate your costs. For example, you might use an average cost percentage based on the items where you do have records.
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Cass Green
Don't panic - you're actually in a pretty manageable situation! I went through this exact same thing two years ago when I started selling pottery online and got my first 1099K. A few quick tips to ease your stress: 1. Your expenses are solid - materials, packaging, and tools are all legitimate business deductions. Keep those receipts organized! 2. For the home office, since you mentioned using your dining room table, that probably won't qualify for the deduction since it's not exclusively used for business. But don't worry - your other deductions will still help significantly. 3. The self-employment tax might seem scary, but remember it's calculated on your NET profit after expenses. So with $14,600 in sales minus your $6,860 in expenses, you're looking at roughly $7,740 in profit subject to SE tax. 4. For quarterly payments - if this is your first year with business income and you had sufficient withholding from your W-2 job to cover most of your total tax liability, you'll likely avoid penalties. Start with getting your Schedule C filled out with all your income and expenses. Most tax software will walk you through this step by step. You've got this! The first year is always the most overwhelming, but you're actually well-prepared with your expense tracking.
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