IRS

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  • Connect you to a human agent at the IRS
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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Daniel Rogers

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Just to add a practical tip - make sure whoever claims the kids has their Social Security numbers correct on the tax return. The IRS automatically checks this, and if the numbers don't match their records, it will trigger a delay or rejection of your return.

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Aaliyah Reed

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Do both parents need to sign some kind of form if the non-custodial parent is claiming the child? I remember my ex had to sign something when he claimed our son one year.

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This is such a tricky situation, and you're definitely not alone in being confused! From what you've described, there are actually several ways you could handle this, and the "best" approach depends on running the numbers. Since your partner is providing all the financial support, they could potentially claim you as a qualifying relative (you'd meet the income test with $0 earnings and the support test). For the children, it gets more complex - your 2-year-old with your current partner would likely qualify as their dependent, but your 6-year-old from a previous relationship might still be better claimed by you since you're the custodial parent. One important thing to consider: even with zero income, you can still file a tax return and potentially receive refundable credits like the Additional Child Tax Credit. Sometimes this results in a better overall tax situation for your household than having your partner claim everyone. I'd strongly suggest running calculations both ways - having your partner claim everyone versus you filing separately and claiming the kids. The IRS Publication 501 has detailed dependency tests that can help you determine who qualifies to claim whom. Don't forget about the Child and Dependent Care Credit too if you're planning to return to work and will need childcare!

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Trouble retrieving EFT reference number from payusatax.com after payment - need help

I'm at my wit's end with this payment situation. A few months back I received a notice from the IRS saying I still had an outstanding balance on my taxes. I went ahead and paid it through payusatax.com and everything seemed fine - payment went through successfully, got my confirmation number, and the charge showed up on my credit card (not even as pending). Then in late April, I got this email saying the IRS was having issues processing payments and might be experiencing delays with mine. According to the email, I needed to obtain an EFT reference number from payusatax and then call the IRS with this number. I honestly didn't pay much attention to this until recently when I got ANOTHER notice from the IRS claiming they still hadn't received my payment. That's when I remembered that email and started looking into it. Here's where it gets really frustrating - when I try to access my payment info on the payusatax website to get my EFT reference number, the system acts like it has zero record of me or my payment. I've tried calling their customer service multiple times but no one ever picks up. I've sent emails too, but I'm worried I won't hear back before the IRS tacks on additional penalties. I'm completely stuck. I definitely don't think I should have to pay twice, but I also don't want to get hit with penalties. Nobody seems willing to help me resolve this. What options do I have at this point?

Henry Delgado

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I went through something very similar with payusatax earlier this year and want to share what finally worked for me. After getting nowhere with their phone support, I found an old forum post suggesting to try logging into your payusatax account using the email address you used for payment rather than trying to search by confirmation number. When I did this, I was able to access a "Payment History" section that showed my EFT reference number - it was listed under a tab called "Federal Tax Payments" that I had completely missed before. The number was formatted differently than I expected (started with "EFT" followed by about 15 digits). If you can't remember which email you used or if you still can't access the account, there's another option: The IRS has a "Payment Verification" form (Form 3949-A) that you can submit along with your proof of payment. It takes longer to process, but they can manually research and apply your payment even without the EFT number. Also, make sure to call the IRS and request that they place a "payment tracer" on your account. This stops penalties from accruing while they investigate. You'll need your SSN, the payment amount, and the date you made the payment. They should be able to do this even if payusatax is being unresponsive.

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Kai Rivera

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This is really helpful information! I had completely given up on trying to access my payusatax account after multiple failed attempts, but I never thought to try logging in with my email instead of searching by confirmation number. I'm going to try this right now. The Form 3949-A option is also something I hadn't heard of before - it's good to know there's a backup plan if all else fails. Do you happen to know roughly how long the manual research process takes? I'm worried about how long I can keep penalties on hold while they investigate. Thanks for sharing what worked for you - sometimes it's the simple solutions that we overlook!

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I'm dealing with a very similar situation right now and this thread has been incredibly helpful! I made a payment through payusatax back in March and just got a notice saying the IRS never received it. Like others mentioned, payusatax customer service is completely unresponsive. One thing I wanted to add that might help others - if you're using a business credit card or bank account, sometimes the transaction details are more comprehensive than personal accounts. I called the business line at my bank and they were able to provide me with what they called an "ACH trace number" that wasn't visible in my online banking. Also, for anyone still struggling to reach the IRS by phone, I've found that calling right when they open (7am local time) significantly reduces wait times. I got through in about 20 minutes yesterday versus the 2+ hour waits I was experiencing calling later in the day. The agent I spoke with was actually very understanding about payment processor issues and said they see problems with payusatax fairly regularly. She was able to put a temporary hold on penalties while I work on getting the documentation sorted out. Don't give up - there are people at the IRS who want to help resolve these situations!

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Tom Maxon

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To all those having trouble reaching a human at the IRS. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/wMf29SmRU-I

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I've been dealing with error 8028 for weeks now when trying to access my tax transcripts. It's frustrating because I'm already verified with and can access other government services without issues. Has anyone found a reliable workaround besides calling the IRS directly? The wait times are brutal and I just need to check my transcript status. Any recent success stories would be appreciated!

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Zainab Omar

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I'm experiencing the exact same issue! Been getting error 8028 for about 3 weeks now trying to access transcripts, even though my verification is working fine for other services. From what I've read in this thread, it seems like there might be some backend processing delays on the IRS side that don't sync up properly with verification. @Mike C mentioned that his error persisted even after his was processed, so it might just be a waiting game unfortunately. I m'going to try the phone number approach that @Todd Brown suggested rather than deal with the regular customer service wait times. Let me know if you find any other solutions!

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Madison Allen

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Just wanted to add that if you're still confused about your tax code after reading all these helpful explanations, you can also check your Personal Tax Account online at gov.uk. It shows your current tax code and explains why you have it - really useful for understanding if it's correct for your situation. I discovered mine was wrong last year (I was on an emergency code for months without realizing) and was able to get it corrected through the online service. It also shows if you're due any refunds or owe additional tax, which can be really helpful for planning your finances.

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Liv Park

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That's brilliant advice about the Personal Tax Account! I had no idea you could see the reasoning behind your tax code there. I've been meaning to set up my online account but kept putting it off. Sounds like it's definitely worth doing, especially if it can catch issues like emergency codes that you might not even realize you're on. Thanks for sharing this tip - going to check mine this weekend!

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The 1242L tax code is actually the standard code for most people in the UK for the 2024-25 tax year. The number 1242 represents your personal allowance of Β£12,420 - this is the amount you can earn before paying any income tax. The 'L' suffix confirms you're entitled to the standard personal allowance. So with 1242L, you won't pay income tax on your first Β£12,420 of earnings in the tax year. Anything you earn above that gets taxed at 20% (basic rate) up to Β£50,270. Since you mentioned you have one full-time job with no complications, this code sounds absolutely correct for your situation. Your employer uses this code to work out how much tax to deduct from each paycheck throughout the year. If you're paid monthly, they'll divide your annual allowance by 12 and only tax you on earnings above that monthly threshold.

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Lucas Parker

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One thing nobody's mentioned - if you drive a LOT for business, sometimes the actual expense method is better than the standard mileage rate. With an S Corp, you can have the company own the vehicle or you can own it and get reimbursed for actual expenses. Has anyone used TurboTax for S Corps? Does it handle this well?

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Donna Cline

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I use TurboTax Business for my S Corp and it does have a vehicle expense section, but it's not super intuitive. For actual expenses, you enter gas, insurance, repairs, etc. separately. For mileage, I had to calculate it manually and enter it as "Other Expenses" with a description. The key is documenting everything properly in case of audit, regardless of which software you use.

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Diego Vargas

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This is exactly why I switched from doing my own S Corp taxes! The mileage deduction issue drove me crazy for years. I was making the same mistake as CPA #1 suggested - putting everything on Schedule C on my personal return. What finally clarified everything for me was understanding that once you elect S Corp status, you become an employee of your own corporation. Employees can't deduct unreimbursed business expenses anymore (thanks to the 2017 tax changes), so the mileage deduction has to come from the business side. The solution that worked for me: I set up a simple accountable plan for my S Corp (literally just a one-page document), track all my business miles in a spreadsheet, and submit monthly expense reports to myself as the business owner. Then I reimburse myself at the standard rate and deduct that reimbursement as a business expense on the S Corp return. My tax software (I use FreeTaxUSA Business) doesn't have a specific mileage field either, so I just enter the total calculated amount under "Other Deductions" with "Mileage Reimbursement" as the description. Been doing it this way for three years now with no issues. The key is having that paper trail - the accountable plan, detailed mileage logs, and expense reports showing you properly requested reimbursement from your S Corp before taking the deduction.

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