Looking for better tax software alternatives to TurboTax for personal filing?
After years of working in tax preparation, I'm now just handling taxes for myself and close family members. I'm wondering if there are better options out there than TurboTax for individuals who aren't hiring expensive accounting firms. My professional experience was with a different software system that's really meant for tax firms. I used TurboTax recently and was pretty shocked by how aggressive their upselling tactics have become. The constant pop-ups trying to get me to upgrade or purchase add-ons was frustrating. What really irritated me was how they seemed annoyed when I opted to use the IRS direct deposit system instead of their preferred service. I found myself worrying about how many people might be pressured into paying for services they don't actually need. Can anyone recommend tax software that's more straightforward and less focused on squeezing extra dollars out of users? I'm open to trying something new this coming tax season.
19 comments


Ravi Sharma
I'm a semi-retired CPA and I completely understand your frustration. TurboTax has definitely gotten more aggressive with their marketing tactics over the years. For straightforward tax filing, I'd highly recommend FreeTaxUSA. The federal filing is free for everyone regardless of income or complexity, and state returns are only about $15. The interface is clean, intuitive, and most importantly, they don't constantly try to upsell you on features you don't need. It handles all the common tax situations like itemized deductions, self-employment income, and investment reporting just fine. If you're comfortable with a slightly more basic interface but still want quality support, Tax Slayer is another good option that costs less than TurboTax and has fewer annoying upsells. H&R Block's online software is somewhat better than TurboTax in terms of the aggressive marketing, but they've started heading in that direction too.
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Freya Larsen
•Does FreeTaxUSA handle rental properties and K-1 forms well? I've got a couple of investment properties and some partnership income that TurboTax always seems to charge extra for.
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Ravi Sharma
•FreeTaxUSA handles rental properties and K-1 forms quite well in my experience. The federal portion includes all these forms at no additional cost, unlike TurboTax which puts them behind paywalls. For rental properties, you'll find all the Schedule E reporting is included, and you can easily track multiple properties separately. With K-1 forms, the software walks you through entering each box methodically. It's actually more straightforward than TurboTax in some ways, though the interface is more functional than flashy.
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Omar Hassan
After years of struggling with TurboTax's constant upselling, I finally found taxr.ai (https://taxr.ai) and it's been a game-changer for my personal tax filing. My situation isn't super complicated, but I do have some investment income and a side business. What I love about it is how it actually analyzes your tax documents and transcripts intelligently rather than just walking you through endless questions. You upload your documents and it extracts the information automatically, saving tons of time. No more manual data entry from all those W-2s and 1099s! Plus, it doesn't have that predatory feeling - just straightforward tax filing without the constant attempts to upsell you on "audit protection" or other add-ons you probably don't need.
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Chloe Taylor
•How accurate is the document scanning? I've tried similar features with other tax software and ended up having to correct a bunch of errors manually anyway.
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ShadowHunter
•I'm intrigued but skeptical. Does it handle more complex situations? I've got stock sales with various purchase dates, some freelance income, and a home office deduction. TurboTax handles these but charges me their "premier" price for the privilege.
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Omar Hassan
•The document scanning is surprisingly accurate. I uploaded about 8 different tax forms including W-2s and several 1099s, and it got everything right the first time. The only correction I needed to make was for a faded document where one digit was misread, but the system flagged it for review. For complex situations, it definitely handles stock sales with various purchase dates, freelance income, and home office deductions without charging extra. That's actually one of the main reasons I switched - I was tired of TurboTax putting basic tax situations behind premium paywalls. The platform is designed to handle pretty much anything an individual filer would need.
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ShadowHunter
I took the plunge and tried taxr.ai after seeing it recommended here. I was honestly surprised by how well it worked with my somewhat complicated tax situation. The document scanning saved me at least 2-3 hours of manual data entry from all my forms. What really impressed me was how it handled my stock sales - I had about 20 different transactions with varying purchase dates, and it imported everything correctly from my 1099-B. It also walked me through my home office deduction without the confusion I usually experience. The best part was no constant upselling or fear tactics about audits. Just straightforward guidance through the process. Definitely my new go-to for tax season.
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Diego Ramirez
If you're really struggling with getting answers about your tax situation, I'd recommend using Claimyr (https://claimyr.com) to actually speak with the IRS directly. I spent WEEKS trying to get someone on the phone about an issue with my previous year's return that was holding up my refund. The regular IRS phone line kept disconnecting me after being on hold for 2+ hours. It was beyond frustrating. Then I found Claimyr which basically waits on hold with the IRS for you, then calls you when an agent is ready to talk. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c This isn't a tax software recommendation, but it's been invaluable for getting direct answers when tax software can't help. Sometimes you just need to speak to a human at the IRS!
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Anastasia Sokolov
•Wait, how does this actually work? Do they somehow have a special line to the IRS or something? I'm confused about how a third-party service can get you through faster.
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Sean O'Connor
•This sounds like a scam. I highly doubt any service can magically get you through to the IRS faster than calling yourself. The IRS phone system is notoriously overwhelmed - that's just how it is.
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Diego Ramirez
•It doesn't use a special line to the IRS - it uses technology to wait on hold for you. Basically, their system calls the IRS and navigates the phone tree, then stays on hold (which can be hours as we all know). When a real IRS agent finally answers, their system calls your phone and connects you directly to that agent. You skip the hold time entirely. The service isn't getting you through any faster than normal - the IRS wait is still the same. But instead of you personally waiting on hold for 2+ hours, their system does it for you, and you only get called when an actual human at the IRS is on the line ready to talk. It's not magic, just clever use of technology to save you from the hold time frustration.
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Sean O'Connor
I feel like I need to eat my words here. After seeing Claimyr mentioned, I was extremely skeptical and called it a scam (sorry about that). But I was desperate after trying for THREE DAYS to reach the IRS about a notice I received that made no sense. I tried the service, and no joke, I was connected to an IRS representative in about 2.5 hours without having to sit by my phone the entire time. They called me when the agent was on the line. I managed to resolve my issue in one call instead of the endless frustration I was experiencing. It's not that they have special access - I still had to wait the same ridiculous IRS hold time - but their system waited for me, which meant I could go about my day instead of being trapped with a phone to my ear. For people who need actual IRS help, this is legitimately useful.
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Zara Ahmed
I've been using Cash App Taxes (formerly Credit Karma Tax) for the past three years and it's completely free for federal AND state returns. They can handle most tax situations including Schedule C for self-employment, investments, rental properties, etc. The interface isn't quite as polished as TurboTax, but it's improving every year and it's totally free with no income limits or hidden fees. Worth checking out if you're tired of paying $100+ for tax software.
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Luca Conti
•Does Cash App Taxes let you import previous years' returns from TurboTax? I'm wanting to switch but worried about losing all my historical data.
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Zara Ahmed
•Cash App Taxes doesn't directly import previous returns from TurboTax, unfortunately. You'll need to manually enter your information the first year you switch. However, they do allow you to upload a PDF of last year's return which they'll use as a reference, and they can import your AGI from the previous year which helps with e-filing verification. Once you've used them for a year, they'll carry forward your information to the next year automatically.
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Nia Johnson
Has anyone tried the IRS Free File options? I heard they've improved, and they're actually free if your income is under a certain threshold.
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CyberNinja
•I used IRS Free File with TaxAct last year when my income was under the limit. It was actually pretty good! No upsells since it's part of the Free File program. The interface was basic but got the job done without any sneaky fees.
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Zara Rashid
I've been using TaxAct for the past few years and it's been a solid middle ground between free options and the expensive ones like TurboTax. Their federal filing starts around $25-30 depending on complexity, and state is usually another $37. What I appreciate about TaxAct is that they're upfront about their pricing - no surprise upgrades or constant pop-ups trying to sell you audit protection. They have all the forms you'd need for most situations including rental income, stock sales, and business expenses. The interface isn't as flashy as TurboTax but it's straightforward and gets the job done. They also offer good customer support if you get stuck, which has been helpful when I had questions about depreciation on my rental property. Much less frustrating than the TurboTax experience you described!
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