IRS

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  • Connect you to a human agent at the IRS
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Ava Thompson

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Has anyone else noticed that the IRS2Go app seems to update only once a day? I found that checking multiple times daily just leads to frustration. My status disappeared for like 4 days then suddenly appeared with an approved refund.

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Yes! The IRS only updates their system once per day, usually overnight. I learned that from a tax preparer. Checking multiple times during the day is pointless. They update the "Where's My Refund" tool and the app around 3-4am EST.

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This exact same thing happened to me two weeks ago and I was panicking just like you! Filed through TurboTax in early February, everything was fine for weeks, then suddenly the app said my info didn't match. Turns out my return was just moved into manual review because I had some self-employment income that needed verification. The "information doesn't match" error is misleading - it doesn't mean your return is lost or rejected, it just means the system can't display your status while it's being processed differently. My refund actually came through last Friday, about 10 days after the error message first appeared. The key thing is that if your return was already accepted (which yours was on Feb 5th), then the IRS has it and you're in the system. That acceptance confirmation is the important part. Try not to stress too much and give it a few more days before taking any action!

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Effie Alexander

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Did you check if the $581 is from a previous year? Sometimes they'll hold current refunds for old debts

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no clue tbh... where would I even see that?

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Mason Kaczka

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@c09403cce0dc Check your account transcript for previous tax years (2022, 2021, etc). Look for any balance due amounts or unpaid assessments. You can access older transcripts through the IRS website or call their automated line at 1-800-908-9946

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Melissa Lin

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My transcript had both 971 and 290 codes. The notice basically said they adjusted my refund amount. After that it took about 3 weeks to get the money deposited

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3 weeks?! 😭 i needed this money yesterday

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3 Has anyone tried claiming AOTC for online classes taken through those alternative education platforms like Coursera or edX? My work paid for some of these courses that were part of a certificate program, but I'm not sure if they count as eligible expenses for AOTC.

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16 Those generally don't qualify for AOTC. The educational institution needs to be eligible to participate in federal student aid programs administered by the Department of Education. Most of those online platforms don't meet this requirement, even if the courses are from accredited universities. Also, if your employer paid for the courses, you definitely can't claim them for AOTC since you didn't pay for them yourself. Double-dipping like that would be a quick way to get audited!

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Just wanted to add some clarity here since I see some great discussion but also some confusion. The key IRS rule is that AOTC is available for the "first four years of post-secondary education." What matters is whether you've completed four academic years at the START of the tax year, not when you finish your degree. So yes, if you graduate from undergrad in May 2025 but were still in your 4th year (or earlier) when January 1, 2025 began, you can claim AOTC for qualified expenses throughout 2025 - including both your spring undergrad costs AND fall graduate school expenses. One important note that hasn't been mentioned: make sure your graduate program qualifies! The student must be enrolled at least half-time in a program leading to a degree, certificate, or other recognized educational credential at an eligible institution. Most traditional graduate programs qualify, but it's worth double-checking if you're in an unusual program. Keep excellent records - enrollment verification letters from both institutions showing your status, receipts for all qualified expenses, and Form 1098-T from each school if provided.

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Did you check if both programs are correctly applying education tax credits? The American Opportunity Credit and Lifetime Learning Credit have different requirements and values. One program might be better at optimizing which credit works best for your situation.

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This is a good point. Last year TurboTax automatically optimized my education credits but FreeTaxUSA made me choose which one I wanted. Ended up with a $350 difference because of that alone!

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This is a really frustrating situation! I went through something similar last year with different software showing wildly different refund amounts. The key thing is to focus on that $1,000 gross income discrepancy you mentioned - that's definitely not normal and is likely driving most of your refund difference. Since you're a student with scholarships exceeding tuition, here's what I'd suggest checking specifically: Look at how each program is reporting the taxable portion of your scholarship on line 1 of your 1040. TurboTax might be incorrectly including scholarship money that was actually used for required textbooks or fees, which should be tax-free. Also double-check that both programs have the exact same amounts for your qualified education expenses. Even small differences in how they categorize required vs. optional expenses can significantly impact your taxable scholarship income. If H&R Block is showing your correct W-2 gross income and TurboTax is inflating it by $1,000, that's a red flag that TurboTax is miscalculating something with your education-related income. I'd lean toward trusting H&R Block in this case, but definitely try to identify exactly where that extra $1,000 is coming from before filing.

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RaΓΊl Mora

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Has anyone used TurboTax to handle the excess HSA contribution reporting? I'm wondering if it walks you through Form 5329 clearly or if I should go to a tax professional this year.

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Margot Quinn

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I used TurboTax last year for this exact situation. It actually did a decent job walking me through the process. When you enter your HSA contribution amount and it exceeds the limit, it prompts you about excess contributions and guides you through Form 5329. Just make sure you have the correct maximum contribution limit entered for your situation (individual vs. family coverage).

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Paige Cantoni

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Just went through this exact situation last month! I over-contributed by $380 to my HSA and initially thought about just paying the penalty too. But after reading through all the IRS documentation, I realized it's definitely worth removing the excess. Here's what I learned: You need to contact your HSA provider and request an "excess contribution removal" before your tax filing deadline (including extensions). They'll calculate the earnings attributable to that excess amount and remove both the excess contribution AND the earnings. The earnings portion gets added to your taxable income for the year, but you avoid the recurring 6% penalty. The process was actually much easier than I expected - took one phone call and about 10 business days to process. My provider (HSA Bank) had a specific department that handles these requests, so they knew exactly what to do. Don't let the $441 turn into a recurring annual headache!

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