Frustrated with DCF: Endless phone loops and no real help. Any success stories?

Ugh, I feel your pain! I've been dealing with DCF for months now and it's a total nightmare. The automated system is useless and getting through to an actual human seems impossible. I've tried calling at different times of the day, but no luck so far. 😤

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/pVSidIVLq0c

Here's what I've learned after dealing with DCF for way too long: 1. Call early in the morning, right when they open. The wait times are usually shorter. 2. Have all your info ready before you call. They'll ask for your case number, SSN, and other details. 3. Be persistent! Sometimes you have to call multiple days in a row to get through. 4. If you can, visit a local office in person. It's often faster than phone or email. 5. Document everything. Write down who you talked to, when, and what they said. 6. If you're not getting anywhere, ask to speak to a supervisor. Hope this helps someone! It's a frustrating process, but don't give up. 💪

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get basic help? The system is broken af 🤡

Has anyone had any luck with the online portal? I've been trying to update my info there but keep getting error messages. 🤔

Yall ever notice how the hold music is always some cheery tune? Like, read the room DCF! 😂 We're all miserable here!