Best time to call or purchase this service is at 8 in the morning. Never call around 12-1 they are on lunch. They close at 7 but stop taking around 6-6:30pm.
Yes, tier twos are the one with the power to process payments. They are like the senior representatives of the ones who first answer your call barely have days months on the job. Last time I spoke to someone it was legit their first day lol. But apparently whenever I had asked to speak to tier two’s late, when I would finally get through with a regular they would tell me that they are usually off around five, but they usually take the that have been since before 5. There was one time that I waited until 7 and then it hung up and said we are closed lol. Best time to call is 8 in the morning, never call around 12-1 and call before 6
To all those having trouble reaching a at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
Thanks everyone for sharing these tips! I've been struggling to get through to for weeks. Just to confirm - so the best strategy is to call right at 8am when they open, avoid the lunch hour (12-1pm), and try to get through before 5pm if I need a tier 2 rep? I'll definitely try calling first thing Monday morning. Has anyone had luck with the automated callback feature, or is it better to just stay on hold?
Tom Maxon
I found a way to solve reaching representatives quickly, watch this: https://www.youtube.com/watch?v=wOynaktePms
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Melissa Ramirez
Best time to call or purchase this service is at 8 in the morning. Never call around 12-1 they are on lunch. They close at 7 but stop taking around 6-6:30pm.
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Melissa Ramirez
Tier two representatives are off at 5pm.
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Oscar Daniel Acosta
•Tier 2 close are off at 5 ? Ive been on hold for 2 hours its 4:42 lol
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Oscar Daniel Acosta
•Excuse the typo & i talked to a 1 and he told me my is and has a and that tier 2 would most likely give me a but god they are taking so long
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Melissa Ramirez
•I typed below
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Melissa Ramirez
Yes, tier twos are the one with the power to process payments. They are like the senior representatives of the ones who first answer your call barely have days months on the job. Last time I spoke to someone it was legit their first day lol. But apparently whenever I had asked to speak to tier two’s late, when I would finally get through with a regular they would tell me that they are usually off around five, but they usually take the that have been since before 5. There was one time that I waited until 7 and then it hung up and said we are closed lol. Best time to call is 8 in the morning, never call around 12-1 and call before 6
1 coin
Tom Maxon
To all those having trouble reaching a at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
0 coins
Zainab Ali
Thanks everyone for sharing these tips! I've been struggling to get through to for weeks. Just to confirm - so the best strategy is to call right at 8am when they open, avoid the lunch hour (12-1pm), and try to get through before 5pm if I need a tier 2 rep? I'll definitely try calling first thing Monday morning. Has anyone had luck with the automated callback feature, or is it better to just stay on hold?
0 coins