So my card was stolen and used many times, I’ve contacted BOA and got these transactions disputed and a new card was mailed out. I’ve received the new card but when I go to activate it theres a problem what should I do. And how long is the dispute process?
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Tom Maxon
I found a way to solve reaching a human at unemployment, watch this: https://www.youtube.com/watch?v=bfH7wxii_Nc
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Laminda Thompson
i can help you out
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Chris Wright
•What should I do
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Jenise Mcneal
You have to identify your self when it does that call 1-800-558-9226 to take the block off
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Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Clarissa Flair
For the card activation issue, try calling Bank of America's EDD customer service line directly at 1-866-692-9374. They can help troubleshoot activation problems and may need to verify your identity over the phone. As for the dispute process, it typically takes 10-45 business days depending on the complexity of the fraudulent transactions. Make sure to keep all documentation and follow up if you don't hear back within their stated timeframe. You can also check the status of your disputes through BOA's online banking or mobile app.
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Nathan Kim
•This is really helpful advice! I had a similar issue with my EDD card activation and calling that BOA number worked for me. They were able to activate it over the phone after verifying my identity. Also wanted to add that if you're still having trouble, sometimes the activation fails if there's a security hold on the account due to the fraudulent activity. The BOA rep can remove that hold once they confirm it's really you. Keep all your dispute reference numbers handy when you call - they'll likely ask for them.
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Marcus Marsh
I went through something similar last year! A few additional tips that helped me: 1) When you call BOA at that number Clarissa mentioned, have your SSN and the last 4 digits of your old stolen card ready - they use that to verify you're the account holder. 2) If the first rep can't help with activation, politely ask to be transferred to the EDD card specialist department. 3) For the dispute timeline, BOA usually sends you a letter within 5-10 business days acknowledging your dispute, then provisional credit often appears within 2-3 business days while they investigate. The full investigation can take up to 45 days like Clarissa said, but you should have access to those funds during the investigation. 4) Make sure to check that your new card is linked to the same EDD account - sometimes there can be a disconnect that prevents activation. Hope this helps and you get it sorted out quickly!
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