Is EDD really asking for a video call to verify my identity? Seems suspicious

NO! dont click that link its a SCAM!! EDD only uses ID.me for identity verification and they NEVER ask for video calls. The real EDD emails always end with @edd.ca.gov not that weird domain you mentioned. Report it right away!

This is 100% a phishing attempt. I work in IT security and can tell you that EDD would never use a domain like "ca-edd-verify.net" - that's a classic phishing tactic. The legitimate verification process for EDD claims only happens through ID.me, which does involve facial recognition but not scheduled video calls with agents. The process typically involves uploading your documents (driver's license, passport, etc.) and then doing a quick selfie check that matches those documents. Forward that email to phishing@edd.ca.gov so they can investigate.

omg i got same thing last week and almost fell for it!! they knew my name and everything. these scammers are getting so good its scary

I've seen a surge of these EDD phishing attempts lately. To verify your actual claim status safely, you should always go directly to the official UI Online portal by typing the web address yourself (not clicking links). If there are any verification requirements, they'll appear in your UI Online inbox. For further confirmation, you can call EDD directly, though getting through can be challenging with their high call volume.

My sister-in-law works for EDD and she confirmed they NEVER do video calls for identity verification! What they do is send you to ID.me which does have you take a selfie and scan your documents. But that's all through the ID.me portal which you access through your UI Online account. Always go directly to UI Online by typing in the address, never click email links!!! Scammers are targeting unemployment claimants like crazy these days.

tbh edd is so disorganized i wouldn't be surprised if they DID start doing video calls without telling anyone lol. their whole system is a mess

UPDATE: I went ahead and called EDD (took forever to get through) and confirmed this was 100% a scam. The representative said they're seeing a lot of these fake verification emails lately. She also checked my claim and said my identity verification through ID.me was already complete and my claim is being processed normally. So glad I asked here before clicking anything!

For everyone in this thread, here are the official ways EDD communicates about identity verification: 1. Messages in your UI Online inbox (not email) 2. Official letters through postal mail 3. Emails only from @edd.ca.gov domain Any identity verification is done through ID.me, which can include document uploads and selfie verification, but never scheduled video calls. If you're unsure about any communication claiming to be from EDD, you can always call the official EDD customer service number at 1-800-300-5616 to verify before responding.

i got ANOTHER one of these fake emails last week but it was for overpayment this time. said i owed $6800 and needed to click a link to setup a payment plan!! These ppl are VULTURES!!!!

As someone who recently went through the legitimate EDD identity verification process, I can confirm that it's ONLY done through ID.me and accessed through your UI Online account. The process involves uploading documents (license, passport, etc.) and taking a selfie for facial recognition - no video calls with agents whatsoever. The fact that the email domain ended in @ca-edd-verify.net is a dead giveaway it's a scam since EDD only uses @edd.ca.gov. Really glad you asked here first! These scammers are getting more sophisticated by including personal details like claim numbers, but the verification process itself never changes. Always go directly to UI Online when you need to check anything about your claim status.