Back to California Unemployment

Javier Cruz

EDD address verification letter - is it legit or scam?

Got an EDD address verification request yesterday for my wife's claim but I'm confused about how to respond. The letter directs us to upload address verification through an EDD webpage link (not asking for ID, SSN, or wage info - just address). The benefit year on the letter matches her actual benefit year and shows a deadline for document upload. We went ahead and submitted a recent bank statement through the link just to be safe, but when we check her UI Online portal everything looks normal - it shows 'maximum benefits paid' with no pending action required. I'm paranoid about scams but this seems legit? Has anyone else received address verification requests after their claim was already paid out? Just want to make sure we did the right thing.

Yes, this is most likely legitimate. EDD occasionally does post-payment verification checks, and address verification is one of them. The fact that you're seeing the correct benefit year and there's an official EDD upload portal is a good sign. When you completed ID.me verification initially, it's possible the address verification component wasn't fully processed or there was a discrepancy that flagged your wife's claim for follow-up. A bank statement with your current address is perfect for this purpose. Keep checking your UI Online account for any status changes, but you probably won't see anything since this is just a routine verification.

0 coins

That's a relief! Thanks for confirming. The timing just seemed weird since her benefits were already paid out completely. Do you know if they'll send a confirmation once they review the documents we uploaded?

0 coins

omg i got the EXACT same thing last month!!! freaked me out at first but yeah its real. they do random checks even after ur done w/ benefits. as long as u didnt give personal info on some random website ur fine

0 coins

this is so frustrating tho!!! why do they need to verify AFTER they already paid?? my brother got one of these and ignored it and nothing happened. EDD is such a mess, constantly changing requirements and then sending scary letters for no reason!

0 coins

I handle these issues regularly. The address verification is part of EDD's fraud prevention measures, which they've significantly expanded since 2023. Here's what's happening: 1. These verifications often occur AFTER benefits are paid as part of random post-payment audits 2. The fact that you can still see "maximum benefits paid" is normal - address verification doesn't affect past payments 3. ID.me verification and address verification are separate processes 4. Bank statements are perfect documentation for this purpose You did exactly the right thing by responding promptly. Make sure you keep a screenshot of your submission confirmation as proof you complied with their request.

0 coins

This is super helpful - thank you! I didn't take a screenshot when we uploaded the document. Should we try to upload something again to get that confirmation, or just leave it alone at this point?

0 coins

BE CAREFUL!!! There are tons of EDD scams going around. Make sure the website URL starts with edd.ca.gov and nothing else! I got a fake EDD email last month that looked EXACTLY like a real one but the link went to edd-verify.com or something similar. If you already entered info on a sketchy site you should freeze your credit ASAP and contact EDD directly!!!

0 coins

While scams definitely exist, it sounds like OP verified this was a legitimate EDD page before uploading anything. The key indicators this is real: correct benefit year displayed, request for address verification only (scammers typically want SSN/ID/financial info), and the upload was through an official EDD portal. But good reminder to always check URLs carefully!

0 coins

i had something similar but mine was for wages not address. checked my ui online and nothing showed up there either. took like 3 weeks but then got a letter saying everything was verified ok. they probably wont update anything online just send a letter eventually

0 coins

3 weeks isn't too bad. I'll keep an eye out for a letter. Thanks for sharing your experience!

0 coins

If you're concerned, you could always call EDD directly to confirm this is legitimate. However, reaching them can be incredibly frustrating. After spending days trying to get through the regular lines, I found a service called Claimyr (claimyr.com) that helped me connect with an EDD representative within 20 minutes. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km I used it when I had a similar verification issue that I wanted confirmed was legitimate. The representative verified it was real and explained exactly what documents would satisfy their requirements.

0 coins

does that really work? ive spent HOURS trying to get thru to edd and always get the "too many callers" message

0 coins

EDD is doing way more post-payment audits this year - my niece got 3 different verification requests after her benefits ended! So annoying. Bank statement should be fine, but utility bills and lease agreements also work if they need more proof. Make sure whatever you submitted has BOTH names if the address verification is for your wife but the bank statement has both your names.

0 coins

yeah my friend works at edd and says theyre doing tons of these checks now. they have some new system that flags accounts even after theyre closed. most ppl never hear anything back if their docs are ok

0 coins

To address your follow-up question - don't upload another document. Multiple submissions might actually flag the system and cause confusion. If you didn't get a confirmation email or screenshot, that's fine. EDD's system records your submission internally even if you don't have proof on your end. Just note the date you submitted in case you need to reference it later. Typically these verifications are resolved without any notification to you unless there's a problem. If there is an issue, you'll receive a Notice of Determination by mail with appeal instructions.

0 coins

Perfect - we'll leave it alone then and just wait. Really appreciate the detailed explanation!

0 coins

This happened to me too about 6 months ago! I was super suspicious at first because it came weeks after my benefit year ended. What helped me verify it was legit was logging into my UI Online account and checking if there were any messages there about it (there weren't), and then I called the EDD tech support line to confirm the verification request was in their system. They told me it was part of their new automated audit process. I submitted a utility bill and never heard back, which apparently means everything was fine. The whole thing stressed me out way more than it needed to!

0 coins

This is such a common concern now! I went through something very similar about 5 months ago - got an address verification request about 3 weeks after my claim ended and I was completely done with benefits. Like you, I was super paranoid it was a scam because the timing seemed so weird. But after calling EDD directly (took forever to get through) they confirmed it was part of their new post-payment audit system that they started implementing more heavily in 2023. The representative explained that these verifications are completely separate from the initial ID.me process and can happen months after your claim closes. I ended up submitting a recent credit card statement and never heard back, which I learned means everything was processed successfully. You definitely made the right call responding quickly with proper documentation - a bank statement is perfect for this type of verification. The whole process is really poorly explained by EDD but it's become their standard operating procedure now unfortunately.

0 coins

California Unemployment AI

Expert Assistant
Secure