How long does EDD take to verify address documents? UI payments stuck in pending

been there done that. took EDD almost 3 weeks to verify my address docs when i moved last yr. the system is sooooo slow rn. just keep certifying like normal and they'll eventually release all the pending payments at once.

Address verification typically takes 10-14 business days (so excluding weekends) to process. Since you're at 12 days, you're still within the normal timeframe. I'd recommend waiting until you hit the 15 business day mark before getting too concerned. Make sure you uploaded clear, readable documents that show your name and current address. If your documents were blurry or partially cut off, that could cause delays. Continue certifying as normal, and when they do approve the verification, all pending payments should be released at once.

THEY WON'T DO ANYTHING UNLESS YOU CALL THEM!!! I had the EXACT same issue in February and my payments were stuck for over a MONTH until I finally got through to a rep!!! They told me my documents were "in queue for review" and the rep manually pushed them through the system in literally 2 minutes once I got someone on the phone. The money was in my account the next day. The EDD system is BROKEN and they WON'T review your docs unless you call and bug them about it!!!

I had to verify my address with EDD a few months ago and discovered Claimyr, which helped me get through to an EDD rep on my first try. I was getting the high call volume message for days until I used their service. Basically they hold your place in line and call you when they connect with an EDD agent. Got my address verification sorted out in one call. Check out their site at claimyr.com - they have a video demo that explains it better than I can: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Definitely better than calling 50+ times a day hoping to get through.

just curious did u upload EVERYTHING they asked for? when i moved they wanted like 5 different types of proof and i only sent 3 at first which wasnt enough. then i sent my bank statement and utility bill and it got approved in like a week.

my brother had this same issue last month!!! turns out the EDD didnt even LOOK at his docs for like 2 weeks and then when they did they said the utility bill wasnt clear enough so they needed something else!! make sure your docs are super clear and all info is visible. but yeah u prob need to call them to get it fixed faster. good luck!!

Quick question - are you on regular UI or SDI? If you're on SDI, the verification process is completely different and handled by a separate department. The timeframes people are mentioning here only apply to UI claims. Also, did you receive a specific notification requesting address verification, or did you just notice your payments were pending? Sometimes payments get held for other identity verification issues that aren't related to address changes.

i went thru this back in january when i moved. lemme tell ya what worked for me. instead of just waiting, i uploaded my docs AND ALSO mailed physical copies to the EDD office with a letter explaining my situation. payments started coming 4 days later! sometimes their online system gets backed up but the physical mail gets processed faster. weird but true! worth a shot if ur desperate.

Just a follow-up tip: While waiting for address verification to be completed, make sure you're still doing your required work search activities and documenting them properly. Address verification won't affect your work search requirements, and you don't want to end up with a disqualification for not meeting those requirements once your address is verified. Also, keep certifying on time every two weeks even if payments are pending.

Update us when your payment finally goes through! I bet you'll end up having to call them to get it fixed. The system is designed to delay payments I swear!!

UPDATE: I finally got through to EDD this morning after using the Claimyr service that someone suggested. The rep confirmed my documents were valid but sitting in a queue waiting for review. She put a note on my account and manually verified my address while I was on the phone. She said my payments should switch from pending to paid within 24-48 hours! Such a relief. Thanks everyone for your advice - especially the recommendation to call rather than just waiting.

That's such great news! I'm so glad you got it resolved quickly once you actually spoke to someone. This is exactly why I always tell people not to just wait around hoping EDD will get to their documents - the system really does seem to work better when you get a human involved. Hopefully your payments come through in the next day or two as promised. Thanks for updating us with the resolution too, it's really helpful for others who might be going through the same thing!

This is exactly why I always recommend calling EDD rather than just waiting when you have verification issues! The automated systems are so backed up but the reps can usually fix things instantly once you get through. I had a similar situation last year where my identity verification documents sat in their system for 3 weeks until I called - then it was resolved in 5 minutes. It's frustrating that you have to fight to get through their phone system, but it's almost always worth it. Glad to see Charlee got it sorted out! For anyone else dealing with this, definitely don't just wait around hoping they'll process your docs automatically.