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EDD Address Verification - Which documents actually work in 2025?

I'm in the middle of filing my new UI claim and got stuck at the address verification step. The EDD rep on the phone (after 3 hours waiting!) said I need to submit proof of my address, but wasn't clear about what documents they'll actually accept. Can I just use any bill that has my name and address on it? Like my cell phone bill? Or does it have to be something specific like a utility bill or lease agreement? I'm renting a room from a friend and most bills aren't in my name. Anyone know exactly what documents EDD is accepting for address verification these days? Getting anxious because my claim is already delayed and I really need to get this figured out ASAP.

Mateo Martinez

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they dont accept just any bill. has to be official stuff like utility bills, bank statements, car registration, or gov documents like tax forms. cell phone bills usually work tho! i sent in my t-mobile bill and it was fine

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Nia Davis

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Thanks for the quick reply! So cell phone bills do work? That's a relief. Did you have to wait long after submitting your phone bill before they verified your address?

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QuantumQueen

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For EDD address verification in 2025, you need to provide one of the following documents that clearly shows your name and current residential address: 1. Utility bill (water, gas, electric, internet, etc.) dated within the last 90 days 2. Mortgage statement or lease/rental agreement 3. Bank or credit card statement dated within the last 90 days 4. Vehicle registration or auto insurance policy 5. State ID or driver's license with current address 6. Property tax statement 7. Cell phone bill (must show physical address, not just mailing address) 8. Official mail from government agencies Since you're renting a room, your situation is common. If bills aren't in your name, you can also submit: - A signed letter from your friend (the primary renter/owner) confirming you live there - PLUS a copy of their utility bill - PLUS some mail addressed to you at that location I recommend uploading multiple forms of verification if possible. The EDD is being extra strict about address verification since the fraud issues of previous years.

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Nia Davis

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Thank you so much for this detailed list! I do have my cell phone bill and some mail from my bank. I'll ask my friend for a letter and a copy of the utility bill too just to be safe. This is incredibly helpful.

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Aisha Rahman

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i went thru this last month!! such a pain! they rejected my first proof of address cuz it was a screenshot of my electronic bill instead of the PDF version. make sure u submit the FULL document not just the part with ur address. also the date on the document matters - has to be recent (like 60 or 90 days i think

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Nia Davis

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Oh wow, I didn't even think about that! I was totally planning to just screenshot the top of my bill with my address. Thank you for the warning - I'll make sure to submit the full PDF!

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Ethan Wilson

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The EDD system is RIDICULOUS with their address verification!! They rejected my ConEd bill because it was in my maiden name even though I included my marriage certificate!!! Then rejected my bank statement because it was "too old" (only 4 months). Had to send in 3 DIFFERENT documents before they finally accepted my car registration. The whole time my benefits were on hold and I couldn't pay rent!!! 😡😡😡 Best advice: send MULTIPLE documents at once. Don't waste time trying one at a time because if they reject it, you're back to waiting again.

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Aisha Rahman

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omg same!!! they rejected my stuff twice for no reason. the system is broken af

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Nia Davis

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That sounds awful! I'm definitely going to submit multiple documents now. I can't afford to have my claim delayed even more. Thank you for sharing your experience even though it sounds like it was horrible.

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Yuki Sato

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I work with EDD claims regularly, and address verification has become much stricter since the new verification system was implemented in January 2025. For your situation (renting a room), here's the best solution: 1. Submit your cell phone bill PDF (must show full billing address and be dated within 90 days) 2. Include a signed and dated letter from your friend stating you rent a room at their address 3. Add a piece of official mail addressed to you at that location (bank statement works well) Make sure ALL documents are complete (not screenshots), clear (300 DPI minimum), and show consistent information. Address format must match EXACTLY across all documents. If you're having trouble reaching EDD to confirm they received your documents, I recommend using Claimyr (claimyr.com). They helped me get through to an EDD agent in under 20 minutes instead of waiting hours. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Best of luck with your claim!

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Carmen Flores

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I second Claimyr. Used it twice when my documents got "lost in the system" and I needed to speak to someone ASAP. Worth it to actually get a human on the phone who can tell you exactly what's going on with your claim.

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Nia Davis

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Thank you so much for this detailed advice! I'm definitely going to follow these steps exactly. And thanks for the Claimyr suggestion - I just watched their video and might use it if I can't get confirmation that my documents were received. Really appreciate all the help!

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Andre Dubois

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Hey there! Just wanted to add that I was in the EXACT same situation last month - renting a room, no utilities in my name. What worked for me was sending: 1) My cell phone bill 2) A bank statement (even though it was just electronic) 3) My car insurance card I sent all three together through the UI Online portal under "Upload Documents" and labeled it clearly as "Address Verification Documents" in the description field. My claim was processed 4 days later! Also pro tip: call the EDD AFTER you upload to confirm they can see the documents in their system. Sometimes they get uploaded but don't get properly attached to your claim.

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Mateo Martinez

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did u have to call the normal edd number for that? i can never get thru!!

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Andre Dubois

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I did have to call the regular number but I called right when they opened at 8am and still waited about 40 minutes. Better than the afternoon when it's impossible to get through!

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Nia Davis

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This is so helpful, thank you! I have very similar documents to what you used, so that makes me feel more confident. And great tip about calling to confirm - I wouldn't have thought of that. I'm going to try calling early like you suggested.

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CyberSamurai

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Am I the only one who finds it weird that edd needs address verification now? I filed back in 2023 and never had to do this. Is this something new for 2025? what changed?

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QuantumQueen

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It's not entirely new, but it has become much more stringent since January 2025. The EDD implemented enhanced verification requirements after the state audit revealed over $1.2 billion in potential fraud related to claims filed with unverified addresses. Now they're requiring address verification for nearly all new claims and many continued claims as well.

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CyberSamurai

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ah that makes sense. fraud ruins everything 🙄

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Nia Davis

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UPDATE: I wanted to let everyone know what worked for me, in case someone else has the same question. I ended up submitting: 1) My full cell phone bill (PDF) 2) A letter from my friend/landlord 3) A bank statement 4) My car registration I uploaded all of them together through the UI Online portal. Tried calling the next day but couldn't get through. After reading the suggestions here, I used Claimyr and got connected to an EDD rep in about 15 minutes. They confirmed they received my documents and said the address verification should be complete within 5-7 business days. Will update again once my claim is processed. Thanks everyone for all your help!!

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Andre Dubois

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Awesome! That sounds like more than enough documentation. Glad you were able to connect with EDD to confirm they received everything. Hope your claim gets processed quickly!

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Aisha Rahman

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nice! ur so organized lol. i bet itll go thru fast with all that proof!

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