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Nia Davis

EDD Address Verification - Which documents actually work in 2025?

I'm in the middle of filing my new UI claim and got stuck at the address verification step. The EDD rep on the phone (after 3 hours waiting!) said I need to submit proof of my address, but wasn't clear about what documents they'll actually accept. Can I just use any bill that has my name and address on it? Like my cell phone bill? Or does it have to be something specific like a utility bill or lease agreement? I'm renting a room from a friend and most bills aren't in my name. Anyone know exactly what documents EDD is accepting for address verification these days? Getting anxious because my claim is already delayed and I really need to get this figured out ASAP.

they dont accept just any bill. has to be official stuff like utility bills, bank statements, car registration, or gov documents like tax forms. cell phone bills usually work tho! i sent in my t-mobile bill and it was fine

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Thanks for the quick reply! So cell phone bills do work? That's a relief. Did you have to wait long after submitting your phone bill before they verified your address?

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For EDD address verification in 2025, you need to provide one of the following documents that clearly shows your name and current residential address: 1. Utility bill (water, gas, electric, internet, etc.) dated within the last 90 days 2. Mortgage statement or lease/rental agreement 3. Bank or credit card statement dated within the last 90 days 4. Vehicle registration or auto insurance policy 5. State ID or driver's license with current address 6. Property tax statement 7. Cell phone bill (must show physical address, not just mailing address) 8. Official mail from government agencies Since you're renting a room, your situation is common. If bills aren't in your name, you can also submit: - A signed letter from your friend (the primary renter/owner) confirming you live there - PLUS a copy of their utility bill - PLUS some mail addressed to you at that location I recommend uploading multiple forms of verification if possible. The EDD is being extra strict about address verification since the fraud issues of previous years.

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Thank you so much for this detailed list! I do have my cell phone bill and some mail from my bank. I'll ask my friend for a letter and a copy of the utility bill too just to be safe. This is incredibly helpful.

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i went thru this last month!! such a pain! they rejected my first proof of address cuz it was a screenshot of my electronic bill instead of the PDF version. make sure u submit the FULL document not just the part with ur address. also the date on the document matters - has to be recent (like 60 or 90 days i think

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Oh wow, I didn't even think about that! I was totally planning to just screenshot the top of my bill with my address. Thank you for the warning - I'll make sure to submit the full PDF!

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The EDD system is RIDICULOUS with their address verification!! They rejected my ConEd bill because it was in my maiden name even though I included my marriage certificate!!! Then rejected my bank statement because it was "too old" (only 4 months). Had to send in 3 DIFFERENT documents before they finally accepted my car registration. The whole time my benefits were on hold and I couldn't pay rent!!! 😡😡😡 Best advice: send MULTIPLE documents at once. Don't waste time trying one at a time because if they reject it, you're back to waiting again.

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omg same!!! they rejected my stuff twice for no reason. the system is broken af

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That sounds awful! I'm definitely going to submit multiple documents now. I can't afford to have my claim delayed even more. Thank you for sharing your experience even though it sounds like it was horrible.

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I work with EDD claims regularly, and address verification has become much stricter since the new verification system was implemented in January 2025. For your situation (renting a room), here's the best solution: 1. Submit your cell phone bill PDF (must show full billing address and be dated within 90 days) 2. Include a signed and dated letter from your friend stating you rent a room at their address 3. Add a piece of official mail addressed to you at that location (bank statement works well) Make sure ALL documents are complete (not screenshots), clear (300 DPI minimum), and show consistent information. Address format must match EXACTLY across all documents. If you're having trouble reaching EDD to confirm they received your documents, I recommend using Claimyr (claimyr.com). They helped me get through to an EDD agent in under 20 minutes instead of waiting hours. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Best of luck with your claim!

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I second Claimyr. Used it twice when my documents got "lost in the system" and I needed to speak to someone ASAP. Worth it to actually get a human on the phone who can tell you exactly what's going on with your claim.

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Thank you so much for this detailed advice! I'm definitely going to follow these steps exactly. And thanks for the Claimyr suggestion - I just watched their video and might use it if I can't get confirmation that my documents were received. Really appreciate all the help!

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Hey there! Just wanted to add that I was in the EXACT same situation last month - renting a room, no utilities in my name. What worked for me was sending: 1) My cell phone bill 2) A bank statement (even though it was just electronic) 3) My car insurance card I sent all three together through the UI Online portal under "Upload Documents" and labeled it clearly as "Address Verification Documents" in the description field. My claim was processed 4 days later! Also pro tip: call the EDD AFTER you upload to confirm they can see the documents in their system. Sometimes they get uploaded but don't get properly attached to your claim.

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did u have to call the normal edd number for that? i can never get thru!!

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I did have to call the regular number but I called right when they opened at 8am and still waited about 40 minutes. Better than the afternoon when it's impossible to get through!

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This is so helpful, thank you! I have very similar documents to what you used, so that makes me feel more confident. And great tip about calling to confirm - I wouldn't have thought of that. I'm going to try calling early like you suggested.

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Am I the only one who finds it weird that edd needs address verification now? I filed back in 2023 and never had to do this. Is this something new for 2025? what changed?

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It's not entirely new, but it has become much more stringent since January 2025. The EDD implemented enhanced verification requirements after the state audit revealed over $1.2 billion in potential fraud related to claims filed with unverified addresses. Now they're requiring address verification for nearly all new claims and many continued claims as well.

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ah that makes sense. fraud ruins everything 🙄

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UPDATE: I wanted to let everyone know what worked for me, in case someone else has the same question. I ended up submitting: 1) My full cell phone bill (PDF) 2) A letter from my friend/landlord 3) A bank statement 4) My car registration I uploaded all of them together through the UI Online portal. Tried calling the next day but couldn't get through. After reading the suggestions here, I used Claimyr and got connected to an EDD rep in about 15 minutes. They confirmed they received my documents and said the address verification should be complete within 5-7 business days. Will update again once my claim is processed. Thanks everyone for all your help!!

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Awesome! That sounds like more than enough documentation. Glad you were able to connect with EDD to confirm they received everything. Hope your claim gets processed quickly!

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nice! ur so organized lol. i bet itll go thru fast with all that proof!

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Just wanted to add my experience since I went through this nightmare recently! I'm also renting a room and had the same issues. What finally worked for me was submitting my Verizon bill + a notarized letter from my roommate stating I live there + a copy of their PG&E bill with my roommate's name on it. The key thing I learned: make sure the letter from your friend is NOTARIZED! I initially sent just a regular signed letter and they rejected it. Once I got it notarized at the bank (free service), it went through no problem. Also heads up - even after they approve your address verification, there might be additional identity verification steps. They asked me for my Social Security card and birth certificate too. The whole process took about 3 weeks total but my benefits were backdated to when I first applied. Good luck! The system is frustrating but you'll get through it!

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Oh wow, I didn't know about the notarized letter requirement! That's really important info. I already submitted my documents but just had a regular signed letter from my friend. Do you think I should resubmit with a notarized version to be safe? I'm worried they'll reject mine like they did yours initially. Also good to know about the potential additional identity verification steps - I'll get those documents ready just in case. Thanks for sharing your experience!

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I'm dealing with this exact same situation right now! Been stuck on address verification for 2 weeks. Reading through all these responses is super helpful - I had no idea about some of these requirements like the notarized letter or making sure to submit full PDFs instead of screenshots. Quick question for anyone who's been through this recently - do they send you any kind of confirmation email when they receive your address verification documents? I uploaded mine through the UI Online portal but haven't heard anything back and I'm getting paranoid that they didn't go through properly. Also seeing mixed info about whether the documents need to be within 60 days or 90 days - does anyone know for sure what the current timeframe requirement is? Thanks everyone for sharing your experiences. This thread is going to save me a lot of trial and error!

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Hey! I just went through this process and can help answer your questions. Unfortunately, EDD doesn't send confirmation emails when you upload documents through the UI Online portal - super frustrating! The only way to confirm they received them is to call and ask an agent to check your file. As for the timeframe, it's definitely 90 days for most documents (utility bills, bank statements, etc.) but I've heard some reps say 60 days, so to be safe I'd stick with documents from the last 60 days if possible. I'd also recommend calling or using one of those callback services like Claimyr that people mentioned earlier to confirm your docs went through. Better to know now than wait weeks only to find out they never received them!

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I'm also going through this address verification process right now as a newcomer to California and it's been such a headache! Reading through everyone's experiences here has been incredibly helpful though. One thing I wanted to add that I learned the hard way - if you're using a bank statement as one of your documents, make sure it shows your FULL address including apartment/unit number if applicable. My first bank statement just showed the street address without "Unit B" and they rejected it for being "incomplete address information." Also for anyone else in a similar rental situation - I found that some banks will generate an official address verification letter for free if you ask. I called Chase and they were able to email me a PDF letter on bank letterhead confirming my address on file, which I used as additional supporting documentation along with my phone bill and rental agreement. The whole process is definitely frustrating but hang in there! From what I'm seeing in this thread, most people do get approved eventually if they submit complete, clear documents.

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That's such a good point about the full address with unit numbers! I almost made that same mistake - my apartment is "Apt 2B" and I was about to submit a document that just had the street address. And wow, I had no idea banks would provide address verification letters for free! That's actually really smart because it's official bank documentation. I'm going to call my credit union tomorrow and see if they offer the same service. Thanks for sharing that tip - it could be a game changer for people who don't have many bills in their name!

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Just went through this process myself a few weeks ago and it was such a stressful experience! I'm in a similar situation - renting a room from a family member with no utilities in my name. What ultimately worked for me was: 1. T-Mobile phone bill (full PDF, not screenshot) 2. Bank statement from my credit union 3. A signed letter from my aunt who owns the house 4. Copy of her Edison bill to show the address exists I uploaded everything at once through the UI Online portal and called the next morning using the tips people shared here about calling right at 8am. Got through in about 25 minutes which felt like a miracle! The rep confirmed they could see all my documents and said it would take 3-5 business days to review. My advice: definitely over-document rather than under-document. I was so paranoid about getting rejected that I probably submitted more than necessary, but it worked! Also make sure your phone bill shows your actual physical address and not just a PO Box - that's apparently a common rejection reason. The waiting is the worst part but hang in there everyone! Once it's approved the relief is incredible. Fingers crossed for everyone still going through this process!

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same situation with renting from family and got approved. I'm definitely going to follow your approach of over-documenting rather than risking a rejection. That's a great point about making sure the phone bill shows the physical address - I need to double check mine doesn't just show a billing address. Really appreciate the tip about calling at 8am too, seems like that's the key to actually getting through to a human! Hopefully my process goes as smoothly as yours did.

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Going through this exact same process right now and this thread has been a lifesaver! I'm in week 3 of waiting for address verification and was getting really discouraged until I read everyone's experiences here. One thing I wanted to add that might help others - if you're having trouble getting recent utility bills because they're not in your name, some utility companies will provide a "service verification letter" that shows your address is receiving active service, even if the account isn't in your name. I called PG&E and they were able to provide this for free via email as additional supporting documentation. Also learned that if you have a vehicle registration, that's considered one of the strongest forms of address proof since it's a government-issued document. Mine is a few months old but still within the 90-day window, so I'm including it along with my phone bill and bank statement. The stress of this whole process is real but reading all these success stories gives me hope! Thank you everyone for sharing your detailed experiences - it's making a huge difference for those of us still navigating this maze.

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Wow, that's such a helpful tip about the utility service verification letter! I never would have thought to ask PG&E for that. That could be a perfect solution for people like me who are subletting or in informal rental situations. And you're absolutely right about vehicle registration being strong proof - mine is about 2 months old so it should work perfectly. Thanks for sharing that insight! This whole thread really has become like a master guide for getting through EDD address verification. Fingers crossed your approval comes through soon - sounds like you've got solid documentation lined up!

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This thread has been incredibly helpful! I'm currently stuck in the same address verification nightmare - been waiting 2 weeks with no updates. Reading everyone's experiences here has given me so much insight that I wish I had before I submitted my first attempt. I initially just sent in my phone bill thinking that would be enough, but now I realize I need to submit multiple documents together. Going to follow the advice here and resubmit with: 1. My Verizon bill (full PDF) 2. Bank statement from last month 3. Car insurance policy 4. A letter from my roommate (going to get it notarized based on what DeShawn shared) One question for anyone who's been through this - if I already submitted documents once and they're still "under review," should I upload additional documents or wait to see if they reject the first batch? I don't want to confuse the system by having multiple submissions, but I also don't want to wait weeks only to get rejected for insufficient documentation. Also wanted to say thank you to everyone sharing their experiences so openly - dealing with EDD can feel so isolating and frustrating, but this community support makes such a difference. Keeping my fingers crossed for everyone still waiting!

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Hey Isabella! I was in a very similar situation a few weeks ago - submitted just one document initially and then panicked when I read about everyone submitting multiple docs. I ended up calling EDD (used that Claimyr service people mentioned to actually get through) and asked the rep directly. She told me it was totally fine to upload additional supporting documents even while the first batch was under review, and that it would actually help my case since they could review everything together. She said just make sure to label the new upload clearly as "Additional Address Verification Documents" in the description field. I submitted 3 more docs after my initial phone bill and got approved about a week later! Don't wait - definitely add those extra documents now rather than risk a rejection. Good luck!

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I just went through this same process a couple weeks ago and wanted to share what worked for me since I was in almost the identical situation - renting a room with no utilities in my name. After reading through the EDD requirements and getting bounced around by different reps who gave me conflicting info, here's what I ultimately submitted that got approved: 1. My AT&T cell phone bill (full PDF, not screenshot - learned this the hard way!) 2. Bank statement from Wells Fargo dated within 60 days 3. My car insurance declaration page (Geico) 4. A signed letter from my landlord/roommate confirming I live there 5. A copy of their utility bill to verify the address I uploaded ALL of these at once through the UI Online portal and made sure to write a clear description: "Address Verification Documents - Multiple forms of proof for rental room situation." The whole thing took about 6 business days to get approved once I submitted the complete package. My advice is definitely to over-document rather than risk a rejection and have to start over. One thing that really helped was calling EDD the day after I uploaded to confirm they could see all the documents in their system. I called right at 8:00 AM and only waited about 30 minutes - way better than the afternoon when you can't get through at all. Hope this helps someone avoid the stress I went through! The key is really submitting multiple forms of proof all at once rather than trying to get by with just one document.

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This is such great advice, thank you! I love how detailed you made your description when uploading - "Address Verification Documents - Multiple forms of proof for rental room situation" is so much clearer than just "documents." I'm in the exact same boat with renting a room and having to piece together different types of proof. Your timeline of 6 business days gives me hope too - that's way faster than some of the horror stories I've heard. Definitely going to follow your approach of calling the next day to confirm they can see everything in the system. Really appreciate you taking the time to share exactly what worked for you!

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Just wanted to add another successful experience to help others going through this! I was stuck on address verification for almost a month before finding this thread, and the advice here saved me so much time and stress. My situation: renting a studio apartment where the landlord pays utilities and I just pay rent directly to them. Here's what finally got me approved: 1. Sprint phone bill (full PDF from their website) 2. Chase bank statement from last month 3. My voter registration card (shows current address) 4. Amazon delivery confirmation emails printed to PDF (showed multiple recent deliveries to my address) 5. A notarized letter from my landlord confirming I'm their tenant I know the Amazon thing sounds weird but I read somewhere that delivery confirmations can help establish residency patterns. Not sure if it actually mattered but I figured more documentation couldn't hurt! Total processing time was 4 business days after I submitted the complete package. The key was definitely submitting everything at once rather than piecemeal. For anyone still waiting - don't give up! I was so frustrated and stressed about my delayed benefits, but this community's advice really works. The notarized letter seems to make a big difference based on what others have shared here. Most banks and UPS stores can notarize for free or very cheap. Good luck to everyone still in the process - you'll get through this! 💪

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Wow, the Amazon delivery confirmation idea is actually brilliant! I never would have thought of that but it totally makes sense as proof that you're actively receiving mail/packages at that address. I have tons of delivery confirmations from the past few months so I might add those to my documentation package too. The notarized letter seems to be the magic ingredient based on what you and others have shared - definitely getting mine notarized this week. Thanks for sharing another success story, it really helps keep hope alive when you're stuck in EDD limbo! 4 business days is amazing turnaround time.

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Just wanted to jump in and share my recent experience since I literally just got through this address verification process last week! I was in a panic reading horror stories online, but this thread gave me such clear guidance on exactly what to do. My situation was pretty similar to many here - I'm renting a room in a house where the main tenant handles all the utilities. Here's what worked for me: 1. Verizon wireless bill (downloaded the full PDF from my online account) 2. Bank of America checking account statement from February 3. My California vehicle registration (was about 3 months old but still valid) 4. A notarized letter from my housemate who's the primary leaseholder 5. Copy of the PG&E bill in their name to verify the address I uploaded everything through UI Online with the description "Complete Address Verification Package - Room Rental Situation" and then used that Claimyr service the next morning to get through to an EDD rep. She confirmed they could see all 5 documents and said it looked like a strong submission. Got approved exactly 5 business days later! My benefits were backdated to when I first applied, so definitely don't let the delays discourage you. The notarized letter really does seem to be crucial for rental room situations. I got mine done for free at my credit union - took like 5 minutes and the notary said she does tons of these for EDD claims now. To anyone still struggling with this - you WILL get through it! Just make sure to submit comprehensive documentation all at once. This thread seriously saved my sanity! 🙏

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This is exactly what I needed to see! I've been stressing about this for weeks and your step-by-step breakdown is so helpful. I'm in almost the exact same situation - renting a room where utilities aren't in my name. The fact that you got approved in just 5 days with comprehensive documentation gives me so much hope! I'm definitely going to get my letter notarized and follow your approach of uploading everything at once with a clear description. Thanks for sharing your success story - it really helps to know there's light at the end of this tunnel!

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Just wanted to add my experience to this incredibly helpful thread! I went through EDD address verification last month and it was such a stressful process until I found guidance like what's shared here. My situation: I'm renting a room in my cousin's house and none of the major utilities are in my name. After my first submission got rejected (I only sent my phone bill), I regrouped and submitted: 1. T-Mobile phone bill (full PDF, not screenshot) 2. Credit union bank statement from last month 3. My car registration (DMV document always seems to carry weight) 4. Notarized letter from my cousin confirming I live there 5. Copy of her electric bill to verify the address The notarized letter was definitely key - my credit union did it for free and the whole process took maybe 10 minutes. I also made sure every document showed my FULL address including "Room A" since that's technically part of my address. Uploaded everything at once with a detailed description and called EDD the next day to confirm receipt. Got approved in 6 business days and benefits were backdated! One tip I didn't see mentioned much: if you have any official government mail (like jury duty notices, tax documents, voter registration stuff) definitely include those too. Government-to-government documents seem to have extra credibility. To anyone still waiting - this thread proves the system works if you submit comprehensive documentation. Don't lose hope! 💪

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