I got a letter in the mail from EDD about a identity verification. Did anyone else get it too?  How long does that usually take to process? And will they pay me the days they missed?

*letter or email

Am I able to verify online to make the process faster? Even though I sent the verification and documents through mail

Yes you can. Just to make sure have you gone through your emails and see if maybe Edd sent it to you already, even spam! If not, here is the link where you can verify yourself through ID.me. https://hosted-pages.id.me/california-edd-sdi-claimants

Thank you!

It’s my understanding that the verification isn’t for us it’s for our doctors?

Says as we verify your medical provider. But when I call my doctor they state they haven’t received anything from EDD to verify. Frustrating

Hi Lynsi, at first it started off with medical providers and now they are having claimants verify as well. I suggest calling sdi and letting them know your doctor hasn’t received anything.

I just paid again for a call with EDD… really hoping they’re more helpful this time around.

Please let me know what they say. My husband still needs to verify through ID.me and I haven’t even called his medical provider to see what’s going on, on their end.

Thanks for sharing your experience Victoria! That's really helpful to know that doing both methods (mail and online) is an option. I'm curious - when you did the ID.me verification online, did you need any specific documents that weren't mentioned in the original mail letter? I want to make sure I have everything ready before I start the process. Also, did EDD send you any confirmation that they received your online verification, or did you just have to wait and see if payments resumed?

@Seraphina Delan For the ID.me verification, I used my driver s'license and a recent utility bill - basically the same documents they requested in the mail letter. The online process was actually easier because it walks you through each step. After completing ID.me, I got an immediate confirmation from ID.me itself, but EDD didn t'send a separate confirmation. I only knew it worked when I checked my EDD account a few days later and saw the verification hold was lifted. The tricky part is that even after verification, it still took about another week for payments to actually start flowing again. Hope this helps!

@Victoria Brown I totally understand the stress! I m'dealing with the same verification process right now. From what I ve'been reading in other EDD groups, it seems like the online ID.me route is definitely faster than waiting for mail processing. One thing that helped me was setting up notifications in my EDD account so I d'get alerts for any status changes. Also, make sure to save screenshots of your ID.me confirmation once you complete it - some people have had to prove they did the verification when calling EDD later. Hang in there, it sounds like most people do eventually get their backpay once everything goes through!

@Isabella Oliveira Thanks so much for sharing your experience! This is really reassuring to hear that the whole process went smoothly for you and you got your backpay. I m'curious - when you say your payments resumed about a week after the verification was approved, did you have to do anything else on your end like certify for benefits again, or did they just automatically start processing? I m'wondering if I need to keep an eye out for any additional steps once my verification goes through. Also, did you end up sending the mail documents too, or did you just stick with the online ID.me route?

@Aisha Khan I just went through the ID.me verification process yesterday and it was actually pretty smooth! The whole thing took about 15 minutes. Just make sure you have good lighting when taking photos of your documents and keep your driver s'license or ID handy. One small hiccup I had was that it initially couldn t'verify my address, but I just uploaded a recent bank statement instead of a utility bill and that worked. The system is pretty user-friendly and walks you through each step. I m'still waiting to see when my payments resume, but getting the ID.me confirmation gave me some peace of mind. Definitely recommend doing it sooner rather than later - seems like most people here had success with the online route!