EDD lost my mailed ID verification docs, rep seemed clueless. What now?

Ugh, classic EDD. They're always losing paperwork or taking forever to process it. I've been in the same boat, my friend. It took them almost 2 months to acknowledge they received my documents. My advice? Keep calling and bugging them until someone competent picks up. It's frustrating, but persistence is key with these guys.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Call the EDD again and ask for a 'document receipt confirmation'. They should be able to see if your docs were scanned into the system. 2. If they can't confirm receipt, send your docs again via certified mail. Keep the tracking number. 3. While waiting, file an appeal. This puts your claim in a different queue and often gets faster attention. 4. Contact your local state representative's office. They can often expedite EDD issues. 5. Keep a detailed log of all your calls, who you spoke to, and what was said. 6. If all else fails, file a complaint with the EDD through their website. Remember, persistence is key. Don't let up until you get this resolved. Good luck!

lmao welcome to EDD hell. grab a seat, you'll be here a while 🤡

Have you tried checking your UI Online account? Sometimes they update info there before they contact you directly. Also, make sure your contact info is up to date in the system.

Ive been dealing with edd for over a year now. its a nightmare. my advice? document EVERYTHING. every call, every letter, every online message. youll need it if you end up having to appeal or file a complaint. stay strong, we're all in this sinking ship together 🚢

Pro tip: If you can, try to get to an EDD office in person. I know it's a pain, but face-to-face interactions can sometimes get things moving faster. Just be prepared for a long wait.

Anyone else notice that EDD seems to work better for some people than others? Like, my neighbor got her stuff sorted in a week, and here I am, 3 months later, still waiting. Makes me wonder if there's some secret code we're missing 🤔