EDD website keeps timing out during certification - can't complete filing!

The website has been having issues all weekend. Try clearing your cache and cookies first. Also, don't take too long filling out each page - that's what causes the timeout. I've found that if you have all your work search info ready before you start, you can get through it faster before the system boots you. Also try during off-peak hours like early morning (5-6am) or late night (after 10pm).

omg same thing keeps happening 2 me!! tried like 5 times and keep getting kicked out right before submitting. so annoying!!!!!

The EDD website is GARBAGE!!! It's like they WANT us to fail at certifying so they don't have to pay us. I've been dealing with this for months. Last time I couldn't certify online at all and had to do it by phone which took 4 hours of redialing because their phone lines are just as bad!!

I actually managed to get through after my 3rd attempt today by using Microsoft Edge browser (of all things). For some reason it worked better than Chrome or Firefox. Worth a try maybe?

If you keep having trouble with the website and can't certify by phone, you absolutely need to speak with an EDD representative tomorrow. I had a similar issue last month and found a service called Claimyr (claimyr.com) that helped me get through to an actual EDD agent instead of spending days trying to call. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The agent was able to manually certify my weeks over the phone and also noted in my account that I had been trying to certify on time but experienced technical difficulties.

Important technical info about the EDD website timeouts: The system has a security feature that automatically logs you out after 30 minutes of activity (even if you're actively filling out forms). This is why it's crucial to: 1. Have all your work search information ready before starting 2. Don't leave the page idle for any length of time 3. Try to complete each certification in under 25 minutes to be safe Also, if you do miss the midnight deadline, you can still certify late - you'll just need to explain why when prompted. Technical difficulties with the website is a valid reason they typically accept.

Success update: I just completed my certification by using my phone with WiFi turned OFF (using cellular data only). For some reason this worked when nothing else did. The mobile interface is clunkier but at least it went through without timing out. Might be worth trying if you're still having issues.

not to go off topic but does any1 know if we have to do 3 work searches every week now? i thought it was back to normal rules?

So glad to see Sean got through! This thread is a perfect example of how this community helps each other out. For anyone else still struggling with EDD website timeouts, here's what I've learned from experience: 1) Use a single browser window/tab only, 2) Have all your work search info written down beforehand, 3) Don't navigate away from the certification pages once you start, and 4) If possible, use a wired internet connection instead of WiFi. The cellular data trick that worked for Sean and Luca is brilliant - sometimes the most unexpected solutions work best with EDD's temperamental system!

As someone who's been dealing with EDD's technical issues for over a year, I want to add a few more troubleshooting tips that have saved me multiple times: 1) Disable browser extensions/ad blockers before starting - they can interfere with EDD's session management, 2) Try using your browser's "private/incognito" mode which starts with a clean slate, and 3) If you're on a shared network (like apartment WiFi), the connection might be overloaded during peak hours. I've also found that taking screenshots of each page as you go can be helpful documentation if you need to prove you were attempting to certify on time. The cellular data solution is genius - I never would have thought of that! Great community support here as always.

Just want to echo what everyone else is saying - this community is incredible! I've been lurking here for months but finally created an account because this thread perfectly shows why this place is so valuable. Sean, I'm so relieved you got through using the cellular data trick! I actually had a very similar timeout issue last month and ended up missing my certification deadline entirely. Reading through all these solutions makes me realize I gave up too quickly - I only tried Chrome and didn't think to switch browsers, clear cache, or try different connection methods. For future reference, I'm writing down all these tips: Edge browser, cellular data only, incognito mode, disable extensions, have everything prepared in advance, and take screenshots for documentation. This is like a masterclass in EDD troubleshooting! Thank you to Luca, Mateo, Charlie, Zoe, and everyone else who shared their hard-earned knowledge. This is exactly the kind of mutual support that gets us all through dealing with California's broken unemployment system.

This entire thread should be pinned as a resource! I'm a newcomer here and was just about to panic over my own certification issues when I found this gold mine of solutions. Sean, your persistence really paid off and helped so many others! I'm particularly impressed by how methodically everyone shared what worked and what didn't - it's like crowd-sourced tech support but actually effective unlike EDD's official help. I'm going to try the cellular data approach first since that seems to have the highest success rate based on this discussion. Quick question for the community: should I be concerned about data usage when certifying via cellular? My plan has limits but I'm wondering if the certification process uses much data compared to staying on problematic WiFi. Thanks everyone for creating such a supportive environment - it's clear this community really looks out for each other!

As someone who just joined this community after struggling with EDD for months, I have to say this thread is absolutely incredible! The way everyone came together to help Sean troubleshoot his timeout issues is exactly what people need when dealing with EDD's broken system. I'm bookmarking every single solution mentioned here - the cellular data trick, using Edge browser, incognito mode, clearing cache, having everything prepared beforehand, and taking screenshots for documentation. It's like having a complete EDD survival guide written by people who've actually been through the trenches. Sean, so glad you got through in the end! And to everyone who shared their hard-won knowledge - Luca, Mateo, Zara, Charlie, and all the others - thank you for turning what could have been a disaster into a learning opportunity for the whole community. This is proof that we're stronger when we help each other navigate California's bureaucratic maze!

Just wanted to add my voice to this incredible thread! I'm relatively new to dealing with EDD and was having similar timeout issues last week. What worked for me was a combination of several tips mentioned here: I used incognito mode in Firefox, turned off my WiFi and used cellular data, and most importantly - I filled out all my work search information on a notepad file first so I could copy/paste quickly without thinking. The whole process took less than 10 minutes and went smoothly. It's amazing how this community has created the most comprehensive EDD troubleshooting guide I've seen anywhere! Sean, your frustrating experience ended up helping so many people. To all the newcomers reading this - save this thread! These solutions are pure gold when dealing with EDD's terrible website. Thank you to everyone who shared their hard-earned knowledge, especially Luca for the cellular data breakthrough and Mateo for the technical explanations. This is what mutual aid looks like in action!