EDD missed interview call - now need to upload documents but can't find where on website

omg EDD is SO frustrating!!!!! the exact same thing happened to me last month. they scheduled an interview for 1pm on a tuesday, i took time off work and everything, and NO CALL. then i get this scary letter saying i need to send in all this stuff within like a week. the upload thing is actually kinda hidden on the website, you have to go to your homepage, then click on the 'Contact EDD' section, then there should be an option for 'Submit Documents' or something similar. its not obvious AT ALL and took me forever to figure out too

The document upload feature can be found by following these steps: 1. Log in to UI Online 2. Click on 'Contact EDD' in the menu 3. Select 'Submit Documents' 4. Choose the document type from the dropdown menu 5. Upload your files (PDF, JPEG, or PNG format only, max 24MB total) Make sure you're uploading all the requested documents. For work search, include a list of your job applications with employer names, dates, positions, and contact information. For employment verification, they typically want pay stubs, W-2 forms, or employment letters. Also, I recommend calling EDD to explain that you never received the interview call. They might reschedule it instead of just requiring documents.

dude they ALWAYS do this! happened to my cousin twice. EDD schedules these phantom interviews and then wants you to jump through hoops. its like they WANT to deny your claim!

I've been through this exact situation. First, definitely upload those documents ASAP through the pathway others mentioned. But you also need to contact EDD about the missed interview. The frustrating part is calling - you'll likely get the "we're experiencing high call volume" message and get disconnected. I spent 3 days trying to reach someone before I discovered Claimyr (claimyr.com). It's a service that helps you get through to an EDD agent quickly instead of calling hundreds of times. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you reach someone, explain that you never received the interview call. Ask them to document this in your file and request a new interview. Some agents can reschedule on the spot, others will submit a request to the interview department.

did you check ur UI online inbox? sometimes they send u messages there saying the interview got rescheduled or cancelled but they dont email you about it. happened to me

Wait I'm confused... are you on regular UI or disability? Because the document upload process is completely different for SDI claims. I made that mistake once and was uploading to the wrong system for days wondering why nothing was processing.

After you upload the documents, take screenshots of your confirmation page and download any receipts they provide. And make sure to call back in a week if your claim status doesn't update. Sometimes documents sit in their system without being reviewed.

Sounds like another case of EDD's left hand not knowing what the right is doing. Their phone system is a complete joke. I spent 3 weeks trying to reach someone before finding a way through. When you finally get an agent, demand that they note in your file that THEY missed the interview, not you. Otherwise, they might try to impose a false statement penalty week where you don't get paid even if your claim is approved.

Update us on how it goes! I'm curious if you're able to get this resolved. The document upload is just step one - getting a human on the phone who can actually help is the real challenge with EDD.