EDD phone interview rejected my check stubs - need help understanding why

They probably need more context around your separation from employment. Check stubs only show you were paid, but they need to verify WHY you're no longer employed there. Did you provide a termination letter or layoff notice? EDD needs to confirm you were let go through no fault of your own. Also make sure the dates on your check stubs match exactly what you reported on your application.

omg the SAME THING happened 2 me!! the lady was so rude about my pay stubs and kept saying they didnt prove anything. ended up having to get a letter from HR with my exact start/end dates and reason for leaving. so annoying!!!

EDD is looking for SPECIFIC information that check stubs alone don't provide: 1. The exact reason for separation (layoff, termination, voluntary quit) 2. Start and end dates of employment that match your application 3. Proof that you weren't fired for misconduct You need to submit either: - Official termination letter on company letterhead - Record of Employment form - Statement from supervisor/HR confirming reason for separation Call EDD ASAP to find out exactly what documentation they need and how to submit it. Don't wait for them to contact you again or your claim could be denied.

when i had my interview they told me check stubs aren't enough too...then asked me a bunch of questions about WHY i wasn't working there anymore...was super stressful bc i was nervous and kept messing up dates...i think they're checking if your story matches what your employer told them

I had success using Claimyr to get through to an EDD rep when I was in a similar situation. I kept getting the maximum callers message for days, then tried their service and got connected to an EDD rep in about 20 minutes. They helped me understand exactly what documents I needed to submit. Check out their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or visit claimyr.com - saved me weeks of stress!

The entire EDD system is DESIGNED to trip people up and deny benefits. It's been this way for YEARS. They make the process intentionally confusing and then claim you provided "false information" for simple mistakes or misunderstandings. Then they put the burden on YOU to prove you're worthy of benefits that YOU PAID INTO with your taxes!!! My advice: Get EVERYTHING in writing from your employer. Document EVERY conversation with EDD (dates, times, names). And if they deny you, APPEAL IMMEDIATELY. The appeal process actually works because it's reviewed by judges who aren't part of the EDD bureaucracy.

did your employer contest your unemployment claim? sounds like they might have told EDD something different about why you're not working there anymore. happened to my cousin and it was a whole mess to sort out.

Good news: Even though your interview didn't go well, you can still submit additional documentation! Call EDD and ask for the specific documents they need (separation verification is likely what's missing). You can upload these through your UI Online account under "Upload Documents" or mail them with your claim number clearly marked. If you get a disqualification notice before resolving this, immediately file an appeal - you'll have 30 days from the notice date. The appeal form is DE 1000M, available on the EDD website.

After thinking about this more - I wonder if the issue might be that your check stubs only verified part of the period they're questioning. When they say "November 14th and on" - how far do your check stubs go? If your last day was in December or January, but you only had stubs through mid-December, that might be the gap they're concerned about.