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Mason Davis

EDD eligibility interview ended with '10 day wait period' - what does this mean for my claim?

Had my eligibility interview with EDD today and I'm super confused about what happens next. The interviewer asked me tons of questions about why I left my restaurant job (I was a line cook for 3 years but had to quit when they suddenly changed my hours to overnight shifts which I couldn't do because of my kid). After going through everything for about 25 minutes, she just said 'we'll get back to you in 10 days' and ended the call! Didn't say if I was approved or denied or what. Is this normal? Does the 10 day wait usually mean approval or denial? I'm getting really nervous because I've already been waiting 6 weeks since filing my initial claim and my savings are almost gone.

Mia Rodriguez

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This is completely normal - don't worry! The interviewer can't give you an immediate decision because they need to review all the information, possibly check with your former employer again, and then make a formal determination. The 10-day timeframe is their standard processing period for eligibility decisions after interviews. Based on what you described (employer changing your hours significantly), you may have good cause for leaving, which is what they're evaluating. Just keep certifying for benefits during this waiting period so you'll get paid for those weeks if approved.

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Mason Davis

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Thank you for explaining! Do you know if they usually take the full 10 days or might I hear back sooner? And should I keep checking my UI Online account or will they call/email me with the decision?

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Jacob Lewis

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yep thats exaclty what happened to me!! waited 10 days and got approved but my friend got denied after her interview so who knows lol good luck

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Mason Davis

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Oh that makes me nervous... did your friend know why she got denied? Was her situation similar to mine at all?

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Jacob Lewis

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she quit bc she hated her boss but told edd it was bc of stress lol. ur reason sounds better cuz they changed ur schedule which is like not ur fault

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The 10-day wait is their standard line, but it's complete BS most of the time!!! I was told the same thing and ended up waiting 23 DAYS before anything changed on my account. No call, no email, NOTHING!!! I had to check my UI Online account obsessively until I finally saw my status change from "pending" to "paid" without any notification. If you really need to know sooner, KEEP CALLING THEM. But good luck getting through - I tried 97 times in one day and couldn't reach a human.

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Ethan Clark

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I had the same frustrating experience trying to reach EDD after my interview! After struggling for days, I found this service called Claimyr that got me through to an EDD agent in about 20 minutes. You can check out how it works at claimyr.com or watch their demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - it saved me so much stress because I was able to confirm my status directly with an agent rather than waiting and wondering. The agent was able to tell me my claim was actually approved even though the online status hadn't updated yet.

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Mila Walker

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It sounds like you had what's called a "determination interview" for voluntary quit with possible good cause. Here's what typically happens: 1. The interviewer collects all relevant information 2. They evaluate if your reason for quitting meets their "good cause" criteria 3. A determination is made within 10 days (though it can take longer) 4. The decision is mailed to you AND posted to your UI Online account Important: Your situation of having your hours drastically changed (especially to overnight) when you have childcare responsibilities is often considered good cause for voluntary quit. This is categorized under "substantial change in working conditions" in EDD's guidelines. Keep certifying every two weeks even while waiting for the decision. If approved, you'll receive payment for all certified weeks. If denied, you'll receive appeal rights information with your determination notice.

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Logan Scott

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not always true about the childcare thing tho. my cousin quit for childcare reasons n got denied. they said she shouldve requested accomodations first b4 quitting. did u talk to ur boss about keeping day hours OP? they might ask about that

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Mason Davis

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Yes, I did tell them I couldn't work overnight shifts because of my kid, and I asked if I could stay on morning shifts. My manager said the schedule change was non-negotiable because they were short-staffed at night. I mentioned all this in the interview, so hopefully that helps my case. This waiting is just killing me!

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Mila Walker

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That's perfect - you did exactly what EDD wants to see in these situations: you attempted to preserve your employment by requesting accommodation before quitting. Make sure to check both your mail AND your UI Online account regularly. Sometimes the online status updates before the paper determination arrives.

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Chloe Green

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wait i'm confused about somethin else - if they approve you after the interview, do they pay you for all the weeks since you first applied? or just from when they approve you? i had a disqualification once and im not sure if its the same thing

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Mia Rodriguez

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They're different situations. For a new claim with an eligibility interview that ends in approval, you'll get paid for all weeks you properly certified for (backdated to when you first became eligible). For a disqualification that's later reversed, the rules can be more complicated depending on why you were disqualified. Were you talking about a disqualification or a penalty week situation?

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Mason Davis

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UPDATE: Just got my determination letter in the mail today (only took 8 days, not 10). I was APPROVED!!! They accepted my reason for leaving as valid. Just checked my UI Online account and the status changed to paid for all my certified weeks. Such a relief! Thanks everyone for your help and advice during this stressful time.

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Mia Rodriguez

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That's great news! I'm glad to hear they considered your schedule change with childcare responsibilities as good cause. You should see the funds hit your payment method (Bank of America EDD card or direct deposit) within 1-2 business days. Just remember to keep up with your work search requirements and certify on time every two weeks.

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Jacob Lewis

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congrats!!! told ya it would work out :

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MidnightRider

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Congratulations Mason! Your case is a perfect example of why it's so important to document everything when you have to leave a job due to circumstances beyond your control. The fact that you tried to work with your employer first before quitting definitely helped your case. For anyone else reading this who might be in a similar situation - always ask for accommodation or alternative arrangements in writing (email is great) before making the decision to quit, as this shows EDD you made a good faith effort to keep your job.

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This is such helpful advice! I wish I had known about documenting everything when I was going through my own employment issues last year. For anyone facing similar situations, I'd also add that keeping records of any schedule changes, policy modifications, or unsafe working conditions can be crucial evidence. Even text messages or informal conversations should be written down with dates and times. Mason's success story gives me hope that EDD does actually consider legitimate circumstances when making their decisions.

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So glad to see a positive outcome! This thread is really helpful for understanding the EDD interview process. I'm currently waiting for my own eligibility interview to be scheduled (filed 4 weeks ago after leaving my retail job due to unsafe working conditions). Reading about your experience gives me hope that they do fairly evaluate legitimate reasons for leaving. The advice about documenting everything and trying to work with your employer first is gold - I made sure to email my manager about the safety concerns and kept copies of everything. Fingers crossed my case goes as smoothly as yours did!

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That's great that you documented everything with your manager about the safety concerns! Having that paper trail will definitely strengthen your case during the interview. I've heard that EDD takes workplace safety issues pretty seriously, especially if you can show you tried to get the problems addressed first. The wait for the interview scheduling can be nerve-wracking, but it sounds like you're well prepared. Good luck with your case - hope you get scheduled soon and have a positive outcome like Mason did!

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Ava Thompson

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Congratulations Mason! Your positive outcome really helps ease my anxiety about my own upcoming eligibility interview. I'm in a similar situation - had to leave my warehouse job when they switched me to a shift that conflicted with my college classes (I'm finishing my degree while working). I made sure to email HR about the conflict and ask if they could accommodate my schedule, but they said no. Reading through this thread has given me so much valuable insight about the process and what to expect. The advice about documenting everything and showing you tried to work with your employer first seems crucial. Thanks to everyone who contributed here - this community is incredibly helpful for navigating EDD's confusing process!

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AaliyahAli

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Your situation with the college schedule conflict sounds really similar to Mason's childcare issue - both involve legitimate life circumstances that make certain work schedules impossible! The fact that you emailed HR and have documentation of them refusing accommodation should definitely work in your favor. Education-related scheduling conflicts are often viewed favorably by EDD, especially when you can prove you tried to work it out first. Best of luck with your interview - sounds like you're well prepared!

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This is such an encouraging thread! As someone who just filed for unemployment after leaving my job due to a hostile work environment, reading about Mason's successful outcome and all the helpful advice here gives me hope. I'm still waiting to hear about scheduling my eligibility interview, but I feel much better prepared now knowing what to expect. The emphasis on documenting everything and showing you tried to resolve issues with your employer first is really valuable - I made sure to keep records of all my complaints to HR and their responses (or lack thereof). It's also reassuring to know that the 10-day wait period is normal and doesn't necessarily indicate a negative outcome. Thanks to everyone who shared their experiences and knowledge here!

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Donna Cline

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Hostile work environment cases can definitely be tricky, but it sounds like you did everything right by documenting your complaints to HR! Those records will be super important during your interview. EDD does recognize hostile work environment as potential good cause for leaving, especially when you can show you followed proper channels first. The key is being able to demonstrate that the situation was severe enough that any reasonable person would have felt compelled to leave. Make sure to be specific about incidents and how they affected your ability to do your job during the interview. You've got this!

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This entire thread has been incredibly helpful! I'm currently going through a similar situation - had to leave my teaching assistant position when the school district suddenly changed my assignment to a different campus that would require a 2-hour commute each way. I tried to request a transfer back to my original location but was told it wasn't possible due to budget constraints. Reading about Mason's success and seeing all the great advice about documentation has given me much more confidence going into my eligibility interview next week. It's reassuring to know that EDD does consider legitimate circumstances like schedule changes that create undue hardship. Thank you everyone for sharing your experiences - this community support makes such a stressful process much more manageable!

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QuantumQuasar

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A 2-hour commute each way is absolutely unreasonable! That's 4 hours of unpaid travel time daily which would basically make your job financially unsustainable. The fact that you requested a transfer and they refused due to budget constraints should work strongly in your favor - you clearly tried to preserve your employment first. EDD typically considers significant increases in commute time (especially when it wasn't part of the original job terms) as good cause for leaving. Make sure to mention the financial impact of the extra gas, wear and tear on your vehicle, and how it would affect your work-life balance during your interview. You've got solid documentation and a legitimate case - best of luck with your interview next week!

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This thread is such a great resource for anyone dealing with EDD eligibility interviews! I'm currently waiting for my own interview to be scheduled after leaving my job when my employer eliminated my position but offered me a role that was a significant demotion in both pay and responsibilities. Reading Mason's success story and all the excellent advice about documentation really gives me confidence. One thing I'd add for anyone in similar situations - if you haven't already, make sure to gather any written communications about the changes to your employment (emails, texts, official notices, etc.) before your interview. I kept everything from when they first told me about the position elimination and the "alternative" they offered. Having that paper trail ready made me feel much more prepared. Thanks to everyone who shared their experiences here - it's amazing how much this community helps reduce the stress and uncertainty of dealing with EDD!

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Giovanni Marino

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Your situation with the position elimination and demotion offer sounds really challenging! It's smart that you kept all those written communications - that documentation will be crucial for showing EDD that you didn't just voluntarily quit but were essentially constructively dismissed. When they eliminate your actual position and only offer something significantly worse in terms of pay and responsibilities, that's often considered "unsuitable work" under EDD guidelines. During your interview, make sure to emphasize the substantial difference between your original role and what they offered. The fact that you have everything documented in writing puts you in a really strong position. This thread really shows how important it is to know your rights and document everything!

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Wow, reading through all these success stories and advice has been so reassuring! I'm currently in week 3 of waiting for my eligibility interview to be scheduled after leaving my nursing job when my employer refused to provide adequate PPE during a COVID outbreak at our facility. I filed a safety complaint with the state health department first and have all that documentation, plus emails showing I requested proper protective equipment multiple times before ultimately having to resign. This thread has taught me so much about what to expect during the interview process and how important it is to show EDD that you tried every reasonable option before leaving. Mason's positive outcome and everyone's helpful advice about documentation has given me much more confidence that legitimate safety concerns will be taken seriously. It's also good to know that the 10-day waiting period after the interview is normal and not necessarily a bad sign. Thank you to everyone who shared their experiences - this community support makes navigating EDD so much less overwhelming!

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