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Mason Davis

EDD eligibility interview ended with '10 day wait period' - what does this mean for my claim?

Had my eligibility interview with EDD today and I'm super confused about what happens next. The interviewer asked me tons of questions about why I left my restaurant job (I was a line cook for 3 years but had to quit when they suddenly changed my hours to overnight shifts which I couldn't do because of my kid). After going through everything for about 25 minutes, she just said 'we'll get back to you in 10 days' and ended the call! Didn't say if I was approved or denied or what. Is this normal? Does the 10 day wait usually mean approval or denial? I'm getting really nervous because I've already been waiting 6 weeks since filing my initial claim and my savings are almost gone.

This is completely normal - don't worry! The interviewer can't give you an immediate decision because they need to review all the information, possibly check with your former employer again, and then make a formal determination. The 10-day timeframe is their standard processing period for eligibility decisions after interviews. Based on what you described (employer changing your hours significantly), you may have good cause for leaving, which is what they're evaluating. Just keep certifying for benefits during this waiting period so you'll get paid for those weeks if approved.

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Thank you for explaining! Do you know if they usually take the full 10 days or might I hear back sooner? And should I keep checking my UI Online account or will they call/email me with the decision?

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yep thats exaclty what happened to me!! waited 10 days and got approved but my friend got denied after her interview so who knows lol good luck

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Oh that makes me nervous... did your friend know why she got denied? Was her situation similar to mine at all?

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she quit bc she hated her boss but told edd it was bc of stress lol. ur reason sounds better cuz they changed ur schedule which is like not ur fault

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The 10-day wait is their standard line, but it's complete BS most of the time!!! I was told the same thing and ended up waiting 23 DAYS before anything changed on my account. No call, no email, NOTHING!!! I had to check my UI Online account obsessively until I finally saw my status change from "pending" to "paid" without any notification. If you really need to know sooner, KEEP CALLING THEM. But good luck getting through - I tried 97 times in one day and couldn't reach a human.

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I had the same frustrating experience trying to reach EDD after my interview! After struggling for days, I found this service called Claimyr that got me through to an EDD agent in about 20 minutes. You can check out how it works at claimyr.com or watch their demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - it saved me so much stress because I was able to confirm my status directly with an agent rather than waiting and wondering. The agent was able to tell me my claim was actually approved even though the online status hadn't updated yet.

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It sounds like you had what's called a "determination interview" for voluntary quit with possible good cause. Here's what typically happens: 1. The interviewer collects all relevant information 2. They evaluate if your reason for quitting meets their "good cause" criteria 3. A determination is made within 10 days (though it can take longer) 4. The decision is mailed to you AND posted to your UI Online account Important: Your situation of having your hours drastically changed (especially to overnight) when you have childcare responsibilities is often considered good cause for voluntary quit. This is categorized under "substantial change in working conditions" in EDD's guidelines. Keep certifying every two weeks even while waiting for the decision. If approved, you'll receive payment for all certified weeks. If denied, you'll receive appeal rights information with your determination notice.

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not always true about the childcare thing tho. my cousin quit for childcare reasons n got denied. they said she shouldve requested accomodations first b4 quitting. did u talk to ur boss about keeping day hours OP? they might ask about that

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Yes, I did tell them I couldn't work overnight shifts because of my kid, and I asked if I could stay on morning shifts. My manager said the schedule change was non-negotiable because they were short-staffed at night. I mentioned all this in the interview, so hopefully that helps my case. This waiting is just killing me!

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That's perfect - you did exactly what EDD wants to see in these situations: you attempted to preserve your employment by requesting accommodation before quitting. Make sure to check both your mail AND your UI Online account regularly. Sometimes the online status updates before the paper determination arrives.

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wait i'm confused about somethin else - if they approve you after the interview, do they pay you for all the weeks since you first applied? or just from when they approve you? i had a disqualification once and im not sure if its the same thing

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They're different situations. For a new claim with an eligibility interview that ends in approval, you'll get paid for all weeks you properly certified for (backdated to when you first became eligible). For a disqualification that's later reversed, the rules can be more complicated depending on why you were disqualified. Were you talking about a disqualification or a penalty week situation?

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UPDATE: Just got my determination letter in the mail today (only took 8 days, not 10). I was APPROVED!!! They accepted my reason for leaving as valid. Just checked my UI Online account and the status changed to paid for all my certified weeks. Such a relief! Thanks everyone for your help and advice during this stressful time.

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That's great news! I'm glad to hear they considered your schedule change with childcare responsibilities as good cause. You should see the funds hit your payment method (Bank of America EDD card or direct deposit) within 1-2 business days. Just remember to keep up with your work search requirements and certify on time every two weeks.

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congrats!!! told ya it would work out :

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Congratulations Mason! Your case is a perfect example of why it's so important to document everything when you have to leave a job due to circumstances beyond your control. The fact that you tried to work with your employer first before quitting definitely helped your case. For anyone else reading this who might be in a similar situation - always ask for accommodation or alternative arrangements in writing (email is great) before making the decision to quit, as this shows EDD you made a good faith effort to keep your job.

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