Back to California Unemployment

Aaron Lee

EDD phone interview yesterday, told I'll get letter in mail - good or bad sign?

Just had my EDD eligibility interview over the phone yesterday. It lasted about 15 minutes, and the interviewer asked all about my job separation. I explained everything honestly about how the company downsized our department. At the end, she just said I'd get a letter in the mail with the decision. Didn't give me ANY hint if I was approved or denied! Is this the normal process? Does getting a letter instead of immediate approval mean bad news? I'm freaking out a bit because I really need these benefits to kick in soon. My savings are almost gone and rent is due next week!! Anyone know what this means?

Hey don't worry about it! I had my eligibility interview back in January and they told me the same thing. The letter in the mail is standard procedure - everyone gets one regardless of whether you're approved or denied. The EDD has to document their decision officially. Mine came about 5 days after the interview and I was approved! If you explained everything clearly and your reason for separation qualifies you for benefits, you should be fine. Waiting is definitely the hardest part though!

0 coins

Aaron Lee

Author

Thanks for this! Did your online account update before you got the letter? I keep checking UI Online hoping to see something change from pending to paid...

0 coins

This is 100% normal. The EDD representatives on the phone aren't authorized to tell you the decision during the interview. The determination has to go through their processing system, get reviewed, and then they send the official notice. The letter will explain their decision and your right to appeal if needed. My advice: Keep certifying for weeks if you're able to in the meantime. If approved, they'll process payments for all certified weeks. Look for any changes in your UI Online account - sometimes that updates before the letter arrives.

0 coins

Also want to add that the letters can take 7-10 business days to arrive, so don't panic if it doesn't come right away. The mail system EDD uses is notoriously slow.

0 coins

got the same thing after my intrview. letter came in 4 days and was approved. don't stress to much

0 coins

EVERYONE gets the letter in the mail! It's the standard bureaucratic process. They NEVER tell you the decision over the phone. What's ridiculous is they could just update your UI Online account immediately but NOOOOO they have to waste paper and make us wait days or sometimes WEEKS for a stupid letter. The whole system is designed to make it as stressful as possible! And don't think getting the letter means you're done either! Even if you're approved, you'll probably have a million other issues to deal with. My payment got stuck in pending for 3 weeks AFTER I was approved. The EDD is a nightmare!!!

0 coins

Aaron Lee

Author

Ugh that sounds terrible! Did you ever figure out why your payment was stuck in pending even after approval? I'm worried about the same thing happening.

0 coins

Had to call them 47 TIMES before I got through to someone who could actually help. Each rep tells you something different. Complete chaos over there!

0 coins

Im wondering if u remember what kind of questions they asked you in the interview? I have mine next week and im super nervous about it!! Did they try to trip you up or anything??

0 coins

Aaron Lee

Author

They mostly asked about why I left my job (was it voluntary or was I laid off), dates of employment, my final wages, if I received any severance, and if I've been looking for work. Just be honest and have any documentation ready just in case. The interviewer was actually pretty nice, not trying to trick me or anything.

0 coins

If you're having trouble reaching EDD to check on your claim status after getting that letter, I'd recommend trying Claimyr. I was in the same boat last month - had my interview, got my approval letter, but then my payments got stuck and I couldn't get through on the phone. Claimyr connected me with an EDD rep in about 20 minutes when I had been trying for days on my own. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and their website is claimyr.com. Saved me a ton of stress and I got my payments released the same day.

0 coins

does this really work? hate calling edd so many times

0 coins

Let me break down the EDD eligibility interview process for clarity: 1. The phone interview is for gathering information about your claim 2. The interviewer cannot make an on-the-spot decision - they need to review everything 3. Everyone receives a determination letter, regardless of the decision 4. The letter typically arrives within 7-10 business days 5. Your UI Online account may update before the letter arrives 6. If approved, any weeks you've already certified will move to paid status Based on what you've described about your layoff due to downsizing, this sounds like a qualifying separation, so try not to worry too much. Just keep certifying for benefits each week while you wait.

0 coins

Aaron Lee

Author

Thank you for laying it out so clearly! This is really helpful. I'll keep certifying and checking my online account while I wait for the letter.

0 coins

Any update? Did your letter come yet? Curious to know if you got approved!

0 coins

Aaron Lee

Author

Yes! Got the letter yesterday and I was APPROVED! So relieved. My UI Online account updated this morning and the pending payments are now showing as paid. Thanks everyone for the help and reassurance!

0 coins

Great news! Congrats on getting approved. Make sure you keep up with your work search requirements and certification deadlines going forward.

0 coins

That's awesome news Aaron! 🎉 So happy to hear you got approved. Your story gives me hope - I'm still waiting for my letter after my interview last week. The waiting is definitely nerve-wracking but seeing success stories like yours helps keep me positive. Thanks for updating us!

0 coins

California Unemployment AI

Expert Assistant
Secure