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EDD canceled my phone interview - does this mean my claim is denied?

So confused right now! I filed a new unemployment claim about 3 weeks ago, and EDD scheduled a phone interview for this week (was supposed to be tomorrow morning). But I just got a call from them saying my interview is canceled because they 'don't require any additional information at this time.' The person didn't explain what this means for my claim status! Does this mean they're denying my claim? Or could it actually be good news? I'm freaking out because I really need these benefits to start soon. Has anyone else had their interview suddenly canceled like this? What happened with your claim afterward?

Lourdes Fox

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This actually happened to me last month! When EDD canceled my phone interview it was GOOD news - they had enough info to approve my claim without needing the interview. I got my award letter 2 days later and my certification weeks showed up in UI Online. They're probably just processing claims faster now. Check your UI Online account for any updates or documents in your inbox.

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Teresa Boyd

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OMG that would be amazing if true!! I just logged into UI Online but don't see anything new yet. How long after the cancelation did you see the award letter? Was it in your UI Online inbox or did they mail it?

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Bruno Simmons

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same thing happened to me they canceled and then i got approved the next day so maybe good news

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not always true tho. my brothers interview got canceled and then he got a letter saying he was denied bc of incomplete info or something. depends on ur situation

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Zane Gray

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Typically when EDD cancels an eligibility interview, it means one of two things: 1. They have sufficient information to make a determination without speaking to you (usually positive) 2. They've identified a clear disqualifying issue that doesn't need further explanation Most commonly, it's the first scenario. The fact that they specifically said they "don't require additional information" suggests they found what they needed in your application or employer response. Check your UI Online account daily, specifically the "Notifications" and "History" sections. You should see movement within 3-5 business days. If your claim is approved, you'll receive an award letter and certification weeks will appear in your portal. If you don't see any updates after 5 business days, I'd recommend trying to contact EDD directly for clarification.

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Teresa Boyd

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Thank you for the detailed explanation! That makes me feel a bit better. I'll keep checking UI Online daily. The waiting and uncertainty is just so stressful!

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Maggie Martinez

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EDD is so FRUSTRATING with their lack of communication!!! Why can't they just tell you what's happening with your claim instead of leaving you hanging?!? I had 3 interviews scheduled and canceled before finally getting through to someone who could explain my status. Their whole system is designed to make people give up.

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I agree it's frustrating, but in my experience, canceled interviews usually mean good news. The system is overwhelmed, and they're trying to process claims faster by eliminating unnecessary steps. I'd wait a few days before assuming the worst.

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Monique Byrd

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For what it's worth, I've helped several friends navigate the EDD system recently, and in all cases where the phone interview was canceled with that specific wording ("don't require additional information"), the claim was approved within a week. The key is that they specifically mentioned not needing more information - that's different from when they cancel because of scheduling issues or staffing problems. If you're really anxious and want to confirm your status, I'd recommend using Claimyr to get through to an EDD rep quickly. I had a similar situation and was getting too anxious to wait. Claimyr got me connected to an EDD agent in about 20 minutes after weeks of failed calling attempts. You can check it out at claimyr.com or see how it works in this video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The agent was able to tell me right away that my claim was approved and explain the next steps, which saved me days of stress.

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Teresa Boyd

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Thanks for the recommendation! If I don't see any updates by Friday, I might try that. I've been calling the EDD number multiple times a day with no luck - either get the "too many callers" message or end up on hold forever until disconnected. I'll check out that video.

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Bruno Simmons

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just wait a few days ur probably fine

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Teresa Boyd

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UPDATE: You guys were right! Just checked my UI Online account this morning and I have an award letter in my inbox! They approved my claim without needing the interview. Now I just need to wait for my first certification period. Thanks for all the help and reassurance!

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Lourdes Fox

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Awesome!! See, canceled interviews can definitely be good news. Make sure you certify as soon as your weeks become available - usually every two weeks on Sunday. And don't forget to report ANY income you earn during certification periods!

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congrats!! much faster than when i applied last year took me like 2 months to get approved

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