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EDD UI Online system down or just my account? System errors for 3 days straight

I've been trying to access my UI Online account since Monday and keep getting this weird error message saying 'Service Unavailable' or sometimes 'The system is currently unavailable due to technical difficulties.' It's super frustrating because I need to certify by tomorrow! I've tried different browsers (Chrome, Firefox, even Edge), cleared my cookies, tried on my phone, and nothing works. My internet is fine because every other website loads normally. Is the EDD system down for maintenance or something? Anyone else having this problem or is it just my account? Starting to panic because I really can't afford to miss this certification period...

Cameron Black

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This happened to me yesterday morning too, but it finally started working again around 5pm. EDD systems sometimes go down for maintenance, but they don't always announce it. Try accessing the site very early in the morning (like 5am) or late at night after 10pm when there's less traffic. Also, the mobile version sometimes works when the desktop version doesn't - try specifically requesting the mobile site in your browser settings.

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Victoria Jones

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Thanks for the tips! I'll try late tonight. Do you think it would affect my certification being processed if I do it on the last day? So stressed about this!

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Jessica Nguyen

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its down for EVERYONE trust me... my neighbor and my sister both having same issue. EDD always does this BS when its time to certify. they dont care that we need $$ to pay bills!!

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Isaiah Thompson

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It's not down for everyone. I just logged in fine 10 minutes ago and certified. It might be affecting specific accounts or regions. Try clearing your browser cache completely (not just cookies) and restarting your computer. Also check if your account is locked - sometimes they don't send notifications about security issues.

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Ruby Garcia

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Have u tried on a different device? My laptop wouldn't work but my tablet did for some reason

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Victoria Jones

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I tried on my laptop and phone, but I could ask my roommate if I can use her iPad. Worth a shot I guess!

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Alexander Evans

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This is a common issue with EDD's UI Online system, especially during high-traffic periods. Some technical things to try: 1. Clear your browser cache completely (not just cookies) 2. Try incognito/private browsing mode 3. Disable any ad blockers or VPN if you're using them 4. Check if you can access the mobile version specifically If none of that works, you might need to contact EDD directly about your account. If you're getting close to your certification deadline, you should try calling them. I used Claimyr (claimyr.com) last month when I had a similar issue and they got me connected to an actual EDD rep in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Worst case scenario, if you miss your certification deadline due to technical issues, you can file for what's called a "Good Cause" extension, but you'll need to document your attempts to access the system.

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Victoria Jones

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Thanks for all these suggestions! I tried incognito mode but not disabling my ad blocker, so I'll give that a shot. If I can't get in by tonight, I might try that Claimyr service. Did they actually help fix your account issue or just got you connected to someone?

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Alexander Evans

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They just help you get connected to an EDD rep quickly instead of dealing with busy signals and hangups. The EDD rep I spoke with was able to manually certify me over the phone when I couldn't access the system. Just make sure you have all your work search information ready if they need to manually certify you.

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Evelyn Martinez

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I've been dealing with EDD for almost 2 years now (sadly) and I've noticed this happens pretty regularly around the 1st and 15th of each month when most people are certifying. I've learned to always certify as soon as the system allows me to (usually Sunday morning) rather than waiting until the deadline. If you absolutely cannot get in and your certification deadline is tomorrow, you can try calling the telecerti number at 1-866-333-4606. It's ancient technology but sometimes works when the website is down. You'll need your Customer Account Number and PIN though. Also, even if you miss your certification deadline by a day or two due to technical issues, you can still certify late - you'll just need to provide a reason, and "EDD system unavailable" is a valid reason they accept.

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Victoria Jones

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I had no idea about the telecerti option! I'll try that as a last resort. And good to know about being able to certify late if needed. That takes some pressure off. Thanks for the info!

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Benjamin Carter

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This happnd 2 me 2 weeks ago it drive me CRAZY!!!! what worked was using microsoft edge browser ot safari. chrome didnt work at ALL. also try at wierd times like 6am or midnight when nobody else is on there

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Cameron Black

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Any luck getting in? Curious if any of the suggestions worked for you.

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Victoria Jones

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SUCCESS!! I tried at 11:30pm last night using Microsoft Edge with my ad blocker disabled, and it finally worked! Was able to certify with no problems once I got in. Thanks everyone for all your help - saved me a lot of stress!

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Ruby Garcia

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this happens every month lol welcome to EDD life

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