EDD UI Online system down or just my account? System errors for 3 days straight

This happened to me yesterday morning too, but it finally started working again around 5pm. EDD systems sometimes go down for maintenance, but they don't always announce it. Try accessing the site very early in the morning (like 5am) or late at night after 10pm when there's less traffic. Also, the mobile version sometimes works when the desktop version doesn't - try specifically requesting the mobile site in your browser settings.

its down for EVERYONE trust me... my neighbor and my sister both having same issue. EDD always does this BS when its time to certify. they dont care that we need $$ to pay bills!!

Have u tried on a different device? My laptop wouldn't work but my tablet did for some reason

This is a common issue with EDD's UI Online system, especially during high-traffic periods. Some technical things to try: 1. Clear your browser cache completely (not just cookies) 2. Try incognito/private browsing mode 3. Disable any ad blockers or VPN if you're using them 4. Check if you can access the mobile version specifically If none of that works, you might need to contact EDD directly about your account. If you're getting close to your certification deadline, you should try calling them. I used Claimyr (claimyr.com) last month when I had a similar issue and they got me connected to an actual EDD rep in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Worst case scenario, if you miss your certification deadline due to technical issues, you can file for what's called a "Good Cause" extension, but you'll need to document your attempts to access the system.

I've been dealing with EDD for almost 2 years now (sadly) and I've noticed this happens pretty regularly around the 1st and 15th of each month when most people are certifying. I've learned to always certify as soon as the system allows me to (usually Sunday morning) rather than waiting until the deadline. If you absolutely cannot get in and your certification deadline is tomorrow, you can try calling the telecerti number at 1-866-333-4606. It's ancient technology but sometimes works when the website is down. You'll need your Customer Account Number and PIN though. Also, even if you miss your certification deadline by a day or two due to technical issues, you can still certify late - you'll just need to provide a reason, and "EDD system unavailable" is a valid reason they accept.

This happnd 2 me 2 weeks ago it drive me CRAZY!!!! what worked was using microsoft edge browser ot safari. chrome didnt work at ALL. also try at wierd times like 6am or midnight when nobody else is on there

Any luck getting in? Curious if any of the suggestions worked for you.

this happens every month lol welcome to EDD life

Glad you got it working! For future reference, I've found that EDD's system tends to have issues during peak hours (usually weekdays 9am-5pm) and around certification deadlines. I always bookmark both the regular UI Online site AND the mobile version (m.edd.ca.gov) because sometimes one works when the other doesn't. Also, if you ever run into this again, try switching your VPN location if you use one - sometimes certain IP ranges get temporarily blocked during system overloads. The late night/early morning trick usually works because there's way less traffic on their servers then.

Just wanted to add another potential solution for anyone still struggling with this - if you're getting persistent "Service Unavailable" errors, try switching your DNS settings to Google's public DNS (8.8.8.8 and 8.8.4.4) or Cloudflare's (1.1.1.1). Sometimes ISP DNS servers have issues resolving EDD's servers properly, especially during high traffic periods. I had this exact same problem last month and changing my DNS fixed it immediately when nothing else worked. It's a simple change in your network settings and you can always switch back if it doesn't help. Worth trying before calling or using third-party services!

I'm dealing with something similar right now! Been trying to access UI Online since yesterday and getting intermittent "Service Unavailable" errors. What's weird is that sometimes I can get to the login page but then it times out when I try to actually log in. I noticed it seems to work better on my phone's mobile data versus my home WiFi - not sure if that's just coincidence or if there's something about certain network connections that EDD's system doesn't like. Has anyone else noticed differences between mobile data vs WiFi when accessing the site? Really hoping this gets resolved soon because I'm supposed to certify this weekend.