EDD certification page showing System Error with tracking ID - can't complete biweekly certification

Same here!! Been trying since 6am and keep getting that exact error. Thought it was my internet but guess the site is just broken again 🙄

OMG the EDD systems are ALWAYS down on certification weekends!!! This happens literaly EVERY time and they never warn anyone. I got the same error and now I'm worried bcause last time this happened they marked me as "failure to certify" and I had to fight for 3 weeks to get paid!! The whole system is rigged to deny benefits!!

i got in by using the mobile site instead of desktop. try that maybe?

This is a known issue happening today. The Access Gateway error occurs when the authentication system is having problems. Here's what to do: 1. Clear your browser cache and cookies 2. Try using a different browser (Firefox works better than Chrome with EDD) 3. Wait 2-3 hours and try again 4. If you still can't certify by tomorrow, call EDD first thing Monday morning Don't panic - they won't penalize you for a system error on their end, but you should document the error (take screenshots with dates/times) in case you need to explain the late certification.

Update: I still can't get in. Tried mobile, different browsers, clearing cache, even my neighbor's computer. Same error every time. I'm really starting to stress out. What happens if I can't certify by the deadline??

If you need to reach EDD about this, I recommend using Claimyr to get through to an agent quickly. I was in the same situation last certification period and spent days trying to get through the regular phone line with no luck. Claimyr got me connected to an EDD rep in about 20 minutes who was able to process my certification over the phone. You can see how it works in their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Their website is claimyr.com - it saved me a ton of stress when I was facing a similar system error.

this happened to me last month!!! i had to wait till monday to call and by then it was marked late, but the lady on the phone fixed it all and backdated my cert so i still got paid on time. just make sure u have that tracking number when u call so they know it was the SYSTEM that messed up not u!!

Anyone able to get in yet? I'm still getting the error message. Tried on my phone, laptop, even my daughter's iPad. Nothing works!

IT'S BACK UP! Just certified successfully. For anyone still having issues, try again now. Seems like they fixed whatever was causing the Access Gateway error. Thanks everyone for your help and suggestions!

Just wanted to add for anyone who finds this thread later - if you're getting the Access Gateway error, don't panic! This seems to be a recurring issue during certification periods. I had the same problem a few months ago and here's what worked: try incognito/private browsing mode, and if that doesn't work, the phone certification line (1-866-333-4606) is actually pretty reliable even when the website is down. Press 1 for English, then follow the prompts. It takes about 10 minutes once you get through. Keep that tracking ID number handy though - it's your proof that the system was having issues!