Does EDD send claim denial notices online or only through regular mail?

EDD sends ALL formal determinations about eligibility through USPS mail. You'll get a Notice of Determination in the mail that explains the decision and your appeal rights if they deny you. Your UI Online account might still show 'pending' for weeks even after they've already mailed the denial. Always check your mail carefully and don't rely just on the online portal for important decisions like denials.

they do both actually. you'll get a letter in the mail but they also update ur online account. but the mail comes first usually. i got denied last month and saw it in my inbox on ui online like 4 days after i got the letter

Got denied last month for supposedly "refusing suitable work" (I didn't). Only found out through mail. Nothing on website.

Always watch your physical mail for important EDD notices. While some determination information may eventually appear in UI Online, the official Notice of Determination comes through USPS mail, and this is what includes your appeal rights and deadlines. Any denial, disqualification, or overpayment notice will come as a physical letter. The determination should arrive within 7-10 business days after your interview. If they approve your claim, you'll see payment status changes online. If denied, the letter will explain why and give you 30 days from the mail date to appeal. Don't wait for online notification - it might never come or come too late.

Ugh, I was in the EXACT SAME situation last month!! Had an interview about my job separation (I quit because of unsafe conditions) and waited FOREVER to hear back. Called EDD about 50 times trying to get an update because nothing was showing online. FINALLY got through after using Claimyr (claimyr.com) - they connected me to an EDD rep in about 20 minutes when I'd been trying for days on my own. You can see how it works in their demo video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The rep told me a determination had already been made but wouldn't tell me what it was - said I had to wait for the mail. Sure enough, denial letter showed up the next day, dated a week earlier! So yeah, they only tell you through mail for denials, and the online system is useless for this.

The EDD system is DELIBERATELY DESIGNED to make you miss deadlines!!! They send denials only by mail so they get returned if your address isn't perfect, AND they backdate the letters so your appeal time is already half gone when you receive it. I was denied in March, letter dated March 8, didn't arrive until March 22, giving me just TWO WEEKS to gather evidence and file an appeal. The online account never showed ANYTHING about the denial. It's all a SCAM to reduce their workload by having fewer appeals!!

ok so this might sound weird but my friend got denied and then like 2 weeks later her UI Online account suddenly showed payments pending?? And then she got paid even though she got a denial letter. So the system is super weird sometimes. But yeah definitely check your mail every day

Thank you everyone for your responses! I'll definitely keep an eye on my mailbox. One more question - if I do get denied and need to appeal, can I submit the appeal online or do I have to mail that in too?

I went through this exact same anxiety last year! From my experience, you'll get the official determination through mail ONLY. My UI Online account never updated with the denial - it just kept showing "pending" for weeks. The paper notice came about 8 days after my interview, and that's when I finally knew for sure. One tip: make sure your mailing address is 100% correct in your account because if the letter gets returned, you're still on the hook for the appeal deadline. The 30-day appeal window starts from the date ON the letter, not when you actually receive it. So definitely check your mailbox religiously and don't rely on the online system at all for this kind of important decision. Good luck - hopefully your interview went better than you think!

I'm in a similar boat right now - had my interview 3 days ago and the waiting is killing me! From what I'm reading here, it sounds like mail is definitely the way they communicate denials. I've been obsessively checking my UI Online account but it sounds like that's pretty useless for this. One thing I learned from calling EDD (finally got through after 2 hours on hold) is that they told me to expect the determination letter within 7-14 business days from the interview date. The rep also emphasized that I should make sure my mailing address is current because they've had issues with returned mail delaying people's appeals. Thanks everyone for sharing your experiences - it's helping me manage my expectations and know where to focus my attention (mailbox, not computer screen!).

Just wanted to chime in as someone who went through this process twice (unfortunately). Both times I was denied, and both times the ONLY notification was through regular mail - nothing ever showed up in my UI Online account about the denial. The first time I kept waiting for an online notification and almost missed my appeal deadline because I didn't realize the letter had already been sent. Timeline-wise, I got my determination letters 9 days and 12 days after my interviews respectively. The letters were dated 2-3 days earlier than when I actually received them, so keep that in mind for your appeal window. Pro tip: if you're really anxious about it, you can try calling EDD after about a week to ask if a determination has been made. Sometimes they'll tell you "a letter has been mailed" even if they can't tell you the actual decision. At least then you know to watch for it extra carefully. The waiting is horrible but hang in there!

I'm going through this exact same anxiety right now! Had my eligibility interview 4 days ago and have been frantically checking both my UI Online account and mailbox multiple times per day. Reading everyone's experiences here is actually really helpful - sounds like I need to stop obsessing over the online portal and focus on watching for mail. The part about EDD potentially backdating letters is terrifying though. I'm going to make absolutely sure my address is correct in my account and maybe even put in a mail hold at the post office so nothing gets missed or returned. Has anyone here had experience with what happens if you miss the appeal deadline because of mail issues? I'm wondering if there's any recourse if the letter gets lost or delayed. This whole process is so stressful - the uncertainty is almost worse than just getting bad news!

I'm dealing with this exact situation right now too! Had my eligibility interview 5 days ago and the uncertainty is driving me crazy. Based on everyone's responses here, it's clear that mail is the ONLY reliable way to find out about denials - the online system is basically useless for this. What's really helpful from reading all these experiences is understanding the timeline (7-14 business days seems to be the norm) and that the letters are often dated a few days before you actually receive them. I'm definitely going to double-check my mailing address in my account right now and maybe even contact my local post office to make sure there are no delivery issues. The tip about calling EDD after about a week to ask if "a letter has been mailed" is genius - at least then you know to watch extra carefully even if they can't tell you the actual decision. Thanks everyone for sharing your experiences, it's making this waiting period a little more bearable knowing what to expect!